Sales and Operations Executive

Company Description

KATCH is an innovative ticketing solution revolutionizing the bus industry by providing a user-friendly POS system for seamless onboard ticket sales. It enhances passenger experiences with convenient mobile payments, contactless card options, and real-time notifications about route updates and promotions. Designed with scalability in mind, KATCH supports fleets of all sizes and empowers operators with real-time data analytics to optimize services and efficiency. By promoting public transport and encouraging sustainability, KATCH combines innovation and convenience to shape the future of bus travel.

Role Description

This is a full-time, on-site role for a Sales and Operations Executive located in Ahmedabad. The individual in this role will oversee daily sales operations, collaborate with clients to ensure excellent customer service, provide analytical insights to optimize processes, and contribute to communication efforts across teams. Responsibilities include supporting sales functions, analyzing operational data, maintaining client relationships, and assisting in implementing strategies to strengthen overall efficiency and effectiveness.

Qualifications

• Strong Analytical Skills to evaluate data, identify trends, and make informed decisions
• Excellent Communication abilities to collaborate with team members, stakeholders, and clients
• Customer Service expertise to address client needs and ensure long-term satisfaction
• Proficiency in Sales Operations and direct Sales experience
• Ability to work independently and on-site as part of a dynamic team
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Previous experience in sales or operations roles in the transport or technology sector is a plus