Sales and Business Development Executive (Delhi Based )

Company Description

FTS is a company that is renowned as a global aviation service and charter company. FTS has honed the craft of creating curated customer journeys offering fully fledged flight support services that are par none. We are specialized in offering services in charters, ferry services, permits, ground handling, fueling, airport services, flight planning, weather forecasting, hotel accommodation, and transportation. The exceptionality of the services offered by FTS stems from years of domestic and international experience, knowledge and intervention of the latest trip coordinating technologies, and an everlasting commitment to high-quality customer service.

Key Responsibilities

• Support the team in operations related tasks like obtaining permits, ground handling and all terminal and ramp related operations
• Oversee ground handling, flight operations, and logistics to ensure seamless service delivery remotely and when at the airport.
• Coordinate with airport authorities, ground handling teams, and other service providers to ensure operational efficiency.
• Identify and pursue new business opportunities, including partnerships, contracts, and service expansions.
• Develop proposals and presentations and present to potential clients and partners.
• Conduct market research to analyze trends, competitor activities, and emerging opportunities through platforms like Flight radar and social media.
• Build and maintain relationships with airlines, charter operators, FBOs, and other aviation stakeholders.
• Negotiate contracts and agreements to secure profitable partnerships
• Serve as the primary point of contact for key clients and ensure their expectations are met or exceeded.
• Develop a portfolio and data base of clients to promote our services
• Facilitate client onboarding and ensure smooth integration of services.
• Collaborate with senior management to define and execute business growth strategies.
• Prepare regular reports on operational performance, business development activities, and key metrics.
• Provide insights and recommendations for process improvements and growth opportunities.

Requirements

• Bachelor’s degree in Aviation, Business Administration, Marketing, or a related field.
• 2–5 years of experience in aviation sales, charter sales, or trip support services.
• Familiarity with international trip planning, airport operations, or flight dispatch is highly preferred.
• Fluency in English (spoken and written) is essential.
• Additional languages are advantageous in global markets.
• Ability to sell aviation services (permits, fuel, handling, etc.) across regions.
• Strong negotiation and deal-closing skills.
• Proven ability to manage and grow client relationships.
• Experience using CRMs.
• Professional and persuasive communicator across phone, email, and in-person.
• Understanding of aviation market trends, pricing, and competition.
• Ability to identify new markets and sales opportunities.