Role Overview: The IBCOO Group is seeking a Senior Analyst to provide operational support for the Ratings line of Business within the In-Business Control Group. This role focuses on access control activities, including conducting periodic and non-periodic access reviews, managing access control certifications, and overseeing governance for transfers and leavers. In addition to access control responsibilities, this analyst may also undertake tasks related to information quality management, document management, and other related areas.
Key Responsibilities:Functional Responsibilities:
- Execute access controls, ensuring timely reviews of user access and effective resolution of discrepancies.
- Providing coverage covering Information Quality tasks including but not limited to collating data for the quarterly overview and coordinating annual document reviews.
- Oversight of the governance for GAC process documents which involves re-iterating roles and responsibilities throughout document workflow, ensuring documents are being reviewed when their periodic review is due, making sure documents ownership are re-assigned when necessary
- Analyze system data to identify trends and share insights with stakeholders, developing targeted action plans based on findings.
- Conduct independent research to enhance data understanding and inform decision-making.
- Apply strong troubleshooting skills, including Root Cause Analysis, to identify issues and implement corrective actions.
- Analyze significant incidents, ensuring that appropriate corrective measures are taken. - Mentor and provide guidance to junior analysts, conducting quality reviews of their work
- Adhere to strict deadlines, maintaining accurate records in compliance with internal procedures.
- Respond promptly to access-related inquiries via email or phone.
- Conduct control testing to verify the effectiveness of controls in place.
- Execute User Acceptance Testing to facilitate changes in relevant IT systems.
Balance effective operational execution with a commitment to continuous improvement. - Support process stakeholders (e. g., requestors, approvers, IT application teams, compliance) through training, expertise, and clear communication.
Collaborate with Internal Audit teams during ongoing audits.
- Contribute to the development of Access Controls, and associated policies, standards, and procedures.
Client and Stakeholder Management:
- Take ownership of all deliverables, ensuring timely and high-quality execution of tasks.
- Build and maintain strong relationships with client counterparts.
- Communicate effectively with clients regarding task guidance, progress updates, and any challenges encountered during execution.
Candidate Profile:
- Exceptional communication (written and oral), interpersonal, and organizational skills.
- Basic understanding of data analysis principles.
- Strong problem-solving skills, multi-tasking and proactive approach, with a proven ability to develop effective solutions.
- Proficiency in Advanced Excel is required; familiarity with Power BI and Python is preferred but not mandatory.
- Professional demeanor with a collaborative mindset, capable of interfacing effectively with internal and external stakeholders.
- Diligent, intellectually curious self-starter with a strong work ethic and a drive for success.
Essential Qualifications:
- Bachelor’s or master’s degree with 5-7 years of experience in operational processes, preferably in Risk & Control processes.