Retail Store Manager

Role Overview:

Store Manager

Key Responsibilities:

1. Manage daily store operations and ensure smooth functioning of all retail activities.
2. Drive sales performance to achieve monthly and annual targets.
3. Lead, train, and motivate the sales team to deliver exceptional customer service.
4. Oversee inventory management, product display, and visual merchandising.
5. Build and maintain strong customer relationships, ensuring personalised experiences.
6. Handle customer queries, feedback, and after-sales services professionally.
7. Coordinate with operations, marketing, and production teams for store requirements.
8. Maintain accurate sales reports, cash flow, and daily performance tracking.
9. Ensure adherence to brand guidelines, store policies, and compliance standards.

Requirements:

1. Experience:

   5–8 years in retail, with

   mandatory jewellery industry experience

   .
2. Prior experience managing a

   premium/luxury retail store

   is preferred.
3. Strong

   leadership, communication, and team management

   skills.
4. Excellent sales acumen and customer relationship management.
5. Knowledge of

   lab-grown diamonds

   will be an added advantage.
6. Proficiency in MS Office and POS systems.
7. Strong attention to detail, integrity, and problem-solving ability.

Location: Noida, Sector 18

Interested candidates can share their CV at candidate@emori.in