Kalyani Nagar, Pune, Maharashtra
INR Not disclosed
On-site
Full Time
Job Titl e: HR Recruiter Locatio n: Pune, Maharashtra, India Job Summary: Are you passionate about connecting talent with opportunity and eager to kickstart your career in Human Resources? Uni Seoul, a rapidly expanding Korean-inspired lifestyle brand, is looking for a proactive and enthusiastic HR Recruiter to join our team in Pune. This role is perfect for someone pursuing or recently completed a degree in HR, offering hands-on experience in a fast-paced retail environment. You'll play a vital role in our talent acquisition efforts, supporting our growth by sourcing, screening, and coordinating interviews to build exceptional teams. Responsibilities : ● Assist in sourcing candidates through various channels (job portals, social media, etc.) ● Screen resumes and conduct initial rounds of interviews ● Coordinate and schedule interviews with candidates and hiring managers ● Maintain recruitment trackers and update candidate databases ● Assist in employer branding initiatives and HR operations when required ● Provide a great candidate experience throughout the recruitment process Requirements: ● Pursuing or recently completed a degree in HR, Business Administration, or a related field ● Excellent communication and interpersonal skills ● Eagerness to learn and a proactive attitude ● Basic knowledge of recruitment tools and platforms is a plus Qualifications: ● Pursuing or recently completed a Bachelor's or Master’s degree in Human Resources, Business Administration, or a related field. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Work Location: In person
Pune, Maharashtra, India
None Not disclosed
On-site
Full Time
Job Description: Customer Support Associate Company: Uni Seoul Location: Poona Warehouse, Wagholi, Pune Working Days: Monday to Saturday About Uni Seoul: Welcome to Uni Seoul, where innovation meets lifestyle. A beacon of Korean-inspired elegance, we curate a range of daily essentials with a perfect blend of beauty and practicality. Join us in transforming the ordinary into the extraordinary. Elevate your everyday life with Uni Seoul. Job Summary We are seeking a motivated and empathetic Customer Support Associate to join our growing team. As a key point of contact for our customers, you will be responsible for providing exceptional support and resolving customer inquiries efficiently and effectively. You will play a vital role in ensuring customer satisfaction and building long-term relationships. Responsibilities Provide timely and accurate customer support: Respond to customer inquiries via phone, email, chat, and other communication channels. Troubleshoot and resolve customer issues: Diagnose and resolve technical and non-technical issues, providing clear and concise solutions. Document customer interactions: Maintain accurate records of customer interactions, issues, and resolutions in our CRM system. Escalate complex issues: Identify and escalate complex customer issues to the appropriate team members or departments. Provide product and service information: Educate customers on our products and services, answering questions, and providing guidance. Gather customer feedback: Collect and analyze customer feedback to identify areas for improvement in our products, services, and processes. Maintain a positive and professional attitude: Represent the company in a positive and professional manner at all times. Meet and exceed performance metrics: Achieve and maintain defined performance metrics, such as response time, resolution time, and customer satisfaction scores. Contribute to the team knowledge base: Create and update knowledge base articles and FAQs. Collaborate with other teams: Work closely with sales, product, and engineering teams to resolve customer issues and improve the overall customer experience. Stay up-to-date on product knowledge: Continuously learn and stay informed about our products and services. Qualifications Experience: 1 year of experience in customer support or a related field. Communication Skills: Excellent written and verbal communication skills. Problem-Solving Skills: Strong problem-solving and analytical skills. Technical Skills: Proficiency in using CRM systems and other customer support tools. Empathy and Patience: Ability to empathize with customers and remain patient in challenging situations. Organizational Skills: Excellent organizational and time management skills. Teamwork: Ability to work effectively in a team environment. Education: High school diploma or equivalent. Bachelor's degree. Language: Fluency in English, Hindi & Marathi. Other Requirements: Ability to work flexible hours, including evenings and weekends (if required).
Kalyani Nagar, Pune, Maharashtra
INR 1.23576 - 0.00924 Lacs P.A.
On-site
Full Time
At UniSeoul , we’re building India’s most exciting Korean-inspired lifestyle brand—playful, design-forward, and powered by passionate people. From fashion and beauty to home and gifting, we’re redefining retail with a startup spirit and a deeply human culture. Position: Talent Specialist – Recruitment Location: Kalyani Nagar, Pune Role Overview: We are looking for a dynamic HR Recruiter to join our People & Culture team. This role offers full ownership of the end-to-end recruitment lifecycle , from sourcing to onboarding. If you’re excited to grow within a fast-paced environment and contribute meaningfully to talent acquisition, this is your opportunity to build from the ground up. Key Responsibilities: Drive the complete recruitment process: sourcing, screening, coordinating, evaluating, and onboarding. Collaborate closely with department heads to understand role requirements and close positions effectively. Leverage job portals, social platforms, internal databases, and creative sourcing techniques. Manage interview scheduling, feedback coordination, and candidate communication. Maintain accurate records through recruitment trackers and candidate databases. Contribute to employer branding and people engagement initiatives. Deliver a high-quality, engaging candidate experience at every stage. Who You Are: Pursuing or recently completed a degree in HR, Business Administration, Psychology, or a related field. Strong communication and stakeholder management skills. Highly driven, detail-oriented, and proactive in your approach. Comfortable using Excel, job boards, and social media tools; knowledge of ATS is a plus. Passionate about building teams and organizational culture. What You’ll Experience: Complete ownership of the recruitment function in a high-energy, entrepreneurial setup. Work from a collaborative WeWork location at Kalyani Nagar. Open and inclusive culture that values initiative, creativity, and people-first practices. Job Types: Full-time, Permanent Pay: ₹10,298.77 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Language: English (Preferred) Work Location: In person
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