Retail Sales Executive

About the Role:

We are seeking a motivated and customer-focused Retail Sales Executive to join our team. The ideal candidate will be responsible for delivering an exceptional shopping experience, achieving sales targets, and contributing to smooth store operations. This is an exciting opportunity for someone with a passion for retail and excellent communication skills.

Key Responsibilities:1. Sales & Customer Service

• Welcome and engage customers to identify their needs and preferences.
• Provide in-depth product knowledge and personalized recommendations.
• Explain product features and benefits to support purchase decisions.
• Upsell and cross-sell products to enhance the overall sales value.
• Handle customer queries, concerns, and feedback in a professional manner.

2. Sales Target Achievement

• Consistently meet or exceed individual and store sales targets.
• Actively participate in sales promotions and in-store campaigns.
• Stay informed about ongoing discounts, offers, and promotions to communicate effectively with customers.

3. Store Operations

• Ensure merchandise is well-stocked, neatly displayed, and in line with visual merchandising standards.
• Support inventory management, including stock checks, replenishment, and transfers.
• Operate the Point-of-Sale (POS) system for billing and transactions accurately.
• Maintain a clean, organized, and welcoming store environment, including fitting rooms.

4. Customer Relationship Management

• Build lasting customer relationships to drive repeat business.
• Maintain and update a customer database for potential leads and follow-ups.
• Provide after-sales support and resolve any post-purchase concerns promptly.

5. Team Collaboration

• Collaborate with team members and store leadership to achieve overall store goals.
• Share customer feedback and insights to support service and product improvements.

Requirements:

• Experience: Minimum 1 year in retail sales or customer service (preferred).
• Languages: Proficiency in English and Hindi (preferred).
• Skills: Strong communication, interpersonal, and problem-solving skills.
• Availability: Must be available for day shift and willing to work in person.

Why Join Us?

• Competitive salary package
• Supportive team environment
• Opportunities to grow within the retail industry
• Direct customer interaction and hands-on experience in sales

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person