Retail store - Manager

• Staff Management:Hiring, training, scheduling, and supervising employees, conducting performance evaluations, providing feedback, and resolving issues.
• Inventory Management:Monitoring stock levels, conducting stock assessments, coordinating with suppliers, and maintaining optimal stock levels to minimize stockouts and overstocking.
• Sales and Revenue Generation:Developing strategies to drive sales, achieve revenue targets, and grow profitability.
• Customer Service:Ensuring a positive and customer-friendly shopping experience, handling customer complaints, and resolving issues effectively.
• Store Appearance and Maintenance:Ensuring the store is clean, organized, and visually appealing.
• Financial Management:Creating and managing the store's budget, monitoring expenses, and ensuring the store meets its financial goals.
• Compliance and Security:Ensuring compliance with relevant laws and regulations, implementing security measures, and preventing theft and fraud.
• Merchandising:Implementing merchandising strategies to enhance product visibility and appeal.
• Analysis and Reporting:Analyzing sales data, preparing reports on buying trends, customer feedback, and profits.
• Business Strategy:Developing strategies to attract new customers, expand store traffic, and enhance profitability.

Required Skills:

• Leadership and Management:Strong leadership skills, including the ability to motivate and develop teams.
• Communication and Interpersonal Skills:Excellent communication and interpersonal skills for effective interaction with staff and customers.
• Problem-Solving and Decision-Making:Ability to effectively resolve issues and make sound decisions under pressure.
• Organizational and Time Management Skills:Ability to manage multiple tasks, set priorities, and manage time effectively.
• Customer Service Skills:Strong customer service skills and the ability to handle complaints and difficult situations.
• Financial Acumen:Understanding of financial management principles and the ability to manage budgets.
• Sales and Marketing Skills:Ability to implement sales strategies and drive revenue growth.
• Technical Skills:Familiarity with retail inventory and POS systems.

Job Type: Full-time

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund
• Work from home

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Diploma (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person