Retail onboarding

Company Overview

At Nexus Jobs, we specialize in empowering talent staffing services, offering a comprehensive range of corporate manpower solutions tailored to our clients' needs. With headquarters in Jaipur, our expertise spans pan-India hiring for both freshers and experienced candidates, ensuring precise end-to-end solutions in the Human Resources industry. Learn more about us at Nexus Jobs.

Job Overview

We are seeking a Junior Retail Onboarding Specialist to join our team in Jaipur. This full-time position requires 1 to 3 years of work experience. The successful candidate will facilitate the onboarding processes, ensuring a seamless transition for retail partners. Effective communication and the ability to generate sales reports are essential to thrive in this role.

Qualifications and Skills

• Proven understanding and experience in onboarding processes, enabling smooth integration of retail partners (Mandatory skill).
• Exceptional communication skills to effectively engage with stakeholders and convey complex information (Mandatory skill).
• Proficiency in sales reporting, with the ability to analyze and report on sales data comprehensively (Mandatory skill).
• Ability to deliver product training sessions that enhance team knowledge and drive sales performance.
• Experience in team collaboration, fostering a culture of cooperation and proactive communication.
• Strong customer service skills to address and resolve client queries promptly and efficiently.
• Expertise in problem-solving, with a proactive approach to troubleshooting and resolving issues.
• Knowledge of stock replenishment processes to ensure adequate inventory levels and minimize disruptions.

Roles and Responsibilities

• Guide new retail partners through the onboarding process, ensuring clarity and efficiency at each stage.
• Facilitate product training sessions to align retail staff with company products and service standards.
• Coordinate with cross-functional teams to ensure seamless integration of new partners.
• Monitor and report on onboarding progress, adapting strategies to optimize the process continuously.
• Address inquiries and support requests from retail partners, providing timely and accurate solutions.
• Collaborate with sales teams to identify training needs and tailor sessions to address current challenges.
• Conduct regular assessments to evaluate onboarding efficiency and propose enhancements.
• Maintain detailed records of onboarding activities to facilitate reporting and strategic planning.