Restaurant Manager

House of Paneer (HOP)

Key Responsibilities

1. Operations & Store Management

• Manage end-to-end daily restaurant operations
  
• Ensure smooth opening, closing, and shift handovers
  
• Maintain hygiene, FSSAI compliance, and safety standards
  
• Monitor inventory, vendor coordination, and stock control
  
• Ensure SOPs are followed across kitchen and service teams
  

2. Customer Experience & Service Excellence

• Deliver consistent, high-quality guest experience
  
• Handle customer feedback, complaints, and resolutions proactively
  
• Train staff on service etiquette, upselling, and hospitality standards
  
• Build regular customers and improve repeat footfall
  

3. Team Leadership & People Management

• Recruit, train, schedule, and supervise staff
  
• Conduct daily briefings and performance reviews
  
• Control attrition and build a motivated team culture
  
• Ensure discipline, grooming, and punctuality
  

4. Sales, Cost & Profitability Control

• Achieve daily, weekly, and monthly sales targets
  
• Maintain

  food cost below 35%

  as per brand guidelines
• Control wastage, pilferage, and operational leakages
  
• Track P&L, expenses, and operational KPIs
  
• Support local marketing, offers, and promotions
  

5. Reporting & Coordination

• Prepare daily sales, expense, and stock reports
  
• Coordinate with central kitchen / management team
  
• Support new product launches and SOP rollouts
  
• Assist in audits and management reviews
  

Required Skills & Qualifications

Education

• Graduate / Diploma in Hotel Management preferred
  
• Relevant experience is more important than formal education
  

Experience

• 36 years

  of experience as Restaurant Manager / Assistant Manager
• Experience in QSR / Casual Dining / Multi-cuisine restaurant preferred
  

Skills

• Strong leadership and people management skills
  
• Good understanding of food cost, inventory, and margins
  
• Customer-first mindset with problem-solving ability
  
• Basic computer skills (POS, Excel, reporting)
  
• Ability to work under pressure and manage peak hours
  

What We Offer

• Competitive salary + performance incentives
  
• Growth opportunity with an expanding brand
  
• Exposure to brand expansion and SOP-driven operations
  
• Respectful, process-oriented work culture
  

Ideal Candidate Profile (HOP Fit)

• Hands-on operator, not just desk manager
  
• Strong control over numbers and service quality
  
• Passion for food, hospitality, and brand building
  
• Ready to grow with House of Paneer across locations