Resource Management Specialist

Resource Management Process Owner for Group Services (TPM, Transformation & Portfolio Management) - External

Note: This is a Contractual opportunity for 1 year on third party payroll

Job Brief:

Key Responsibilities:

1. Develop, Implement and Improve Resource Management Processes:

• Design, develop, and implement comprehensive resource management processes and tools.

• Ensure the Process is thoroughly documented.

• Ensure alignment with organizational goals and industry best practices.

• Continuously improve resource management methodologies and practices.

• Identify opportunities for process optimization and automation.

• Understand our providers (ServiceNow SPM) roadmap and how we can bring improvements into our resource management process

• Build, maintain and deliver a roadmap for resource management in our organization

• Implement changes to enhance the efficiency and effectiveness of resource management.

2. Resource Allocation and Utilization:

• Oversee the allocation of resources across projects and initiatives.

• Monitor resource utilization and ensure optimal use of available resources.

• Identify and address resource constraints and bottlenecks.

3. Stakeholder Collaboration:

• Lead and mentor two resource administrators. Provide guidance, training, and support.

• Work closely with project managers, resource managers (department heads), and other stakeholders to understand resource needs and priorities.

• Facilitate communication and coordination between teams to ensure resource availability and alignment.

• Align improvements and change requests with group-wide stakeholders

• Log and track issues in the resource management tool, including incident creation, for alignment with the implementation team.

• Ensure compliance with resource management guidelines and procedures through training and on-demand support.

4. Reporting and Analysis:

• Develop and maintain resource management KPIs, reports and dashboards.

• Analyze resource data to identify trends, risks, and opportunities for improvement.

• Provide regular updates and insights to senior management.

Requirements and skills / your profile:

• Bachelor's or masters degree in information technology, Business Administration, or a related field.

• Proven experience in introduction and development of resource management in an IT organization.

• Strong understanding of resource management principles and best practices.

• Excellent leadership, communication, and interpersonal skills.

• Proficiency in resource management tools and software, especially ServiceNow SPM module. • Analytical mindset with the ability to interpret data and make informed decisions.

• Ability to work collaboratively and influence stakeholders at all levels.

• Excellent organizational skills and problem-solving ability.

If interested share your cv at aishwarya@beanhr.com