Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
4.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
At Standard Chartered Group Internal Audit (GIA) people are at the heart of everything we do and are a key factor of our success in meeting our objectives and delivering on our mandate. Standard Chartered GIA offers a truly global working environment where our people get to collaborate with diverse people across geographies and backgrounds. People who join us get to enjoy a learning culture that supports continuous development and provides access to a wide spectrum of career growth opportunities. We have relaunched our people strategy in 2024 to create world leading audit experience, to support the Bank s and GIA s vision we need valued, engaged, and motivated, qualified auditors and SME s who help us to be world leading audit team. This role is driven by the need of the organisation being a skills-based organisation. To manage the resourcing and quarterly scheduling of audit engagements across the Group Internal Audit and Investigations (GIAI) function. This role ensures alignment between audit requirements and internal resource availability, matching the right skills to the right audits to deliver an effective and efficient audit plan. You will work as part of the GIA People, Planning, Delivery, and Insight team under the COO group for internal audit. You will be involved in managing and providing support to GIA on Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Key Responsibilities Audit Resourcing: 1. Partner with Audit Heads and Managers to understand audit requirements and identify skill needs. 2. Allocate internal auditors to audit engagements based on availability, skill set, and development goals. 3. Maintain and regularly update the internal skills inventory database. 4. Identify skill gaps and escalate where external resourcing or upskilling is required. Scheduling and Planning: Develop and maintain a quarterly audit schedule in alignment with the approved audit plan. Coordinate with audit leads to confirm resource assignments and scheduling dependencies. Manage changes to the schedule in response to audit deferrals, regulatory demands, or ad-hoc requests. Ensure timely communication of the schedule to key stakeholders. Data Reporting: Monitor audit resourcing metrics such as utilization, skills deployment, and resourcing gaps. Provide regular dashboards and insights to senior leadership on resourcing efficiency and challenges. Support quarterly talent reviews with data on resource deployment and capacity planning. Stakeholder Engagement Act as a key point of contact between Audit Leadership, HR, and Learning teams for resource-related matters. Engage with Audit staff to align assignments with development needs and career aspirations. People Talent Additionally, you will also from time to time be involved in other people and learning initiatives to ensure broader experience is acquired. Work closely on strategic people priorities to create motivated, engaged and valued professionals. Risk Management Support the GIA COO in management or relevant people risks including Conflict of Interest. Governance Provide data and insights from the recruitment monitoring activities and exit interviews for feedback to GIA governance forum on a regular basis. Regular data insights from the Skills register to be reported to the Head of PPDI. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Head of PPDI, GIA COO, GIA AET; GIA Staff Other Responsibilities As part of the wider COO team, you will be expected to support the delivery of the function s priorities with ad hoc project work as need arises. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures where relevant. Skills and Experience Effective Communication Relationship Management Knowledge of the Organization Business Ethics Business Acumen Understanding of the Audit and Compliance Function Data Analytics Understanding of HR processes Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29695
Posted 1 week ago
5.0 - 10.0 years
0 - 1 Lacs
Bengaluru
Hybrid
A Project Resource Manager ensures projects have the necessary resources, including personnel and equipment to be successful. They work closely with project managers to identify resource needs, and allocate resources effectively.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Job Title: Resource Management Specialist - RMG Team Department: Resource Management Group (RMG) Location: Bangalore Employment Type: Full-Time Experience: 3-7 years Job Summary: We are seeking a proactive and detail-oriented Resource Management Specialist to join our Resource Management Group (RMG). In this role, you will be responsible for managing internal staffing, overseeing onboarding processes, and ensuring efficient bench management. The ideal candidate will have a strong understanding of workforce planning, excellent coordination skills, and the ability to align resources with project needs to drive organizational success. Key Responsibilities: 1. Resource Management: Maintain real-time visibility of resource availability and allocation. Collaborate with delivery and business units to fulfil staffing needs based on project requirements. Track and manage utilization, ensuring optimal workforce productivity. Conduct periodic resource forecasting and capacity planning. 2. Onboarding Coordination: Facilitate end-to-end onboarding of new hires, including documentation, orientation scheduling, and system access. Act as a liaison between HR, IT, and delivery teams to ensure a smooth onboarding experience. Ensure compliance with company policies and guidelines during the onboarding process. 3. Bench Management: Monitor and manage employees on the bench, ensuring timely deployment to new projects. Work closely with the sales and delivery teams to map skills of bench resources to upcoming opportunities. Drive initiatives to reduce bench time and enhance resource engagement. Maintain a bench dashboard with real-time status and profiles. Required Skills and Qualifications: 3-7 years of experience in resource/staffing management, preferably in IT or professional services. Strong understanding of workforce planning, utilization metrics, and project resourcing models. Hands-on experience with onboarding processes and tools. Excellent communication, coordination, and negotiation skills. Proficiency in MS Excel and resourcing tools like SAP, Salesforce, or internal RMS platforms. Ability to work in a fast-paced, dynamic environment and manage multiple stakeholders. Preferred Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Familiarity with project management concepts and Agile/Scrum environments. Experience working in a global or multi-location setup. Success Traits: Strong interpersonal skills and stakeholder management. Analytical mindset with attention to detail. Results-oriented and proactive problem solver.
Posted 2 weeks ago
11.0 - 16.0 years
12 - 22 Lacs
Hyderabad, Pune
Work from Office
What you will do: Collaborate with project managers and department heads to identify resource requirements for ongoing and upcoming projects. Evaluate project timelines, budgets, and resource constraints to ensure the efficient allocation of resources. Maintain a comprehensive overview of available resources Conduct resource capacity planning to assess and manage resource demands based on project priorities and objectives. Track and report on resource utilization, analyzing data and providing suggestions for resource optimization. Collaborate with stakeholders to resolve resource-related conflicts, negotiate resource sharing, and balance competing priorities. Implement and maintain resource management tools, systems, and processes to enhance visibility, transparency, and efficiency.
Posted 3 weeks ago
4.0 - 8.0 years
7 - 17 Lacs
Kolkata, Gurugram, Bengaluru
Hybrid
India AC Assurance Deployment Senior Associate Bangalore/ Kolkata/Hyderabad/Gurgaon/Noida Job Description: We are seeking an experienced and result-oriented Workforce Management professional with a strong understanding of workforce management concepts, and has hands-on experience in capacity planning, resource scheduling, allocation of projects to professionals, skills management, real-time adherence, monitoring intra-day service levels and bench management. We are looking for dynamic professionals who can work with the business to predict future demand projections and optimize resource availability to assign best-fit staffing on projects. The suitable candidate will be responsible to review staffing requests through our prescribed demand intake systems, assess personnel requirements based on resource skills, client continuity, staffing rules and regulatory compliance guidelines, and fulfill the staffing needs based on the best-fit resource availability options. As a Deployment Senior Associate, you will be responsible to meet the prescribed resource management KPIs for the assigned Business Unit, Sub-Business Unit, Industry/Sector or territory. You will provide subject matter support to stakeholders, optimize schedules for our business professionals, ensure optimal utilization of business professionals, maximize fulfilment of staffing requests, implement staffing portfolio plans and mitigate over/under staffing situations. To ensure success as a Deployment Senior Associate, you should possess extensive domain knowledge in resource management, demand supply planning, schedule management, capacity and headcount planning, bench management, staffing conflict management, resource allocation and business analytics. Prior resource management experience in Big 4s, Audit/Tax/accounting practice and/or financial services industry will be preferred but not mandatory. Key Responsibilities: • Review demand pipeline and generate capacity to enable effective staffing on projects. • Ensure all open staffing requests are fulfilled within the defined SLAs. • Fulfill all staffing requests as per client needs, staffing portfolio plans, scope of work, skills, prior experience, client continuity, productivity thresholds etc. • Ensure 100% compliance to all compliance restrictions and business rules associated with resource allocations and staffing on projects. • Demonstrate success against all business, operational and people management KPIs. • Monitor and resolve overbooking and staffing conflicts by providing practical and effective alternate staffing solutions. • Minimize staffing gaps, reduce non billable time and optimize staffing during busy periods. • Analyze and execute staffing solutions to meet unplanned demands. • Publish effective reports and dashboards to monitor, analyze and report against key KPIs. • Participate in business meetings, stakeholder connects and deployment reviews. • Perform regular reviews to ensure quality of delivery. • Drive continuous improvement, process transformation and automation to create measurable efficiencies within the team. Key Skills and Experiences: • Graduate or post-graduate in any workstream, with a good academic record. • 4 – 5 years of relevant, post-qualification work experience in a reputed organization with a proven track record of career growth and stability. • 1 – 2 years of experience in managing stakeholders will be preferred. • Must have hands-on knowledge of working on staffing tools. • Client focused and solution-oriented mindset will be mandatory. • Prior experience of working in cross-location teams will be preferred. • Excellent interpersonal and communication skills. • Good negotiation skills. • Excellent organizational and time-management skills with a proven record of working under tight deadlines. • Ability to analyze large data and identify trends to draw intelligent inferences and projections will be preferred. • Good working knowledge of MS Excel and MS PowerPoint. The incumbent should have very good understanding of Excel functions, formulae, Pivot tables, Charts and tables.
Posted 3 weeks ago
9 - 14 years
14 - 24 Lacs
Bengaluru
Hybrid
Resource Management Team Manager Rank 63 Job Summary: We are seeking an experienced and dynamic individual to join our organization as a Manager in the Resource Management Team. As the Manager, you will be responsible for overseeing the resource management function, ensuring optimal utilization of resources, effective project staffing, and driving resource planning strategies. This leadership role requires strong managerial skills, excellent communication, and a strategic mindset to effectively manage resources and support the achievement of organizational goals. Responsibilities: Lead and manage the Resource Management Team, providing guidance, mentorship, and support to team members. Develop and implement resource management strategies aligned with organizational objectives, ensuring efficient allocation and utilization of resources across projects. Collaborate with stakeholders to understand project requirements, resource demands, and constraints, ensuring appropriate staffing and skill alignment. Drive resource planning initiatives, including analyzing resource availability, forecasting future needs, and identifying potential risks or bottlenecks. Monitor and analyze resource utilization, availability, and allocation, optimizing resource allocation across projects and proactively identifying opportunities for improvement. Oversee resource conflict resolution, working closely with project managers and stakeholders to find suitable resolutions and ensure project success. Establish and maintain strong relationships with key stakeholders, fostering collaboration and effective communication regarding resource needs and allocation. Provide regular reports and insights on resource performance, capacity, and utilization to senior management, supporting data-driven decision-making. Drive process improvements in resource management practices, leveraging technology and best practices to enhance efficiency and effectiveness. Stay abreast of industry trends, emerging technologies, and resource management practices, sharing knowledge and driving innovation within the team. Requirements: Bachelor's degree in Business Administration, Project Management, or a related field. Relevant certifications in resource management or project management are highly desirable. Proven experience in resource management, project management, or a related leadership role, demonstrating a successful track record of managing complex resource allocations. Strong leadership and managerial skills, with the ability to inspire, motivate, and develop a high-performing team. Excellent analytical and problem-solving abilities, with the capacity to assess complex resource requirements and make strategic decisions. Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels. Solid understanding of resource management tools and software, along with proficiency in data analysis and reporting. Strong organizational and time management abilities, with the capacity to handle multiple priorities and meet deadlines in a fast-paced environment. Ability to drive change, foster a culture of continuous improvement, and adapt to evolving business needs. In-depth knowledge of project management methodologies and frameworks, with a comprehensive understanding of resource management best practices. Proactive attitude, adaptability to change, and a strong focus on delivering results.
Posted 1 month ago
4 - 8 years
8 - 12 Lacs
Chennai
Work from Office
Job Description: Assist in monitoring and managing resource utilization across multiple projects and departments. Maintain resource allocation records and ensure data accuracy in resource management systems. Coordinate with department leads to identify current and future staffing needs. Support in forecasting resource demand and resolving resource conflicts. Help prepare reports on resource availability, usage, and performance metrics. Facilitate onboarding and offboarding of project resources. Communicate regularly with project managers to understand staffing and capacity challenges. Ensure alignment between resource availability and project requirements. Contribute to continuous improvement initiatives in resource planning processes. Role: 4+Years of Experience in Resource management Strong organizational and analytical skills. Proficiency in Microsoft Excel and resource management tools (e.g., Smartsheet, SAP, MS Project, D365). Excellent communication and interpersonal skills. Ability to multitask and manage priorities in a fast-paced environment.
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Hyderabad, Ahmedabad
Work from Office
This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Responsibilities Understands resource management tools such as Dayshape, and has working knowledge of Workday and CCH Axcess Workflow tools Establish and executes on processes for updating resourcing tools timely in partnership with the tax business Coordinate with pod leaders/project leaders/engagement teams to maintain the schedules in the systems Make decisions on staffing issues by working with engagement teams and pod leaders to find solutions for workload balancing and project deadlines Act as a resource and point of contact for engagement teams to mediate conflicts and resolve resource needs Collaborate with key niche/service leaders and engagement teams to understand business and resource needs Communicate with management regarding future needs versus availability, potential staffing issues, and other information to allow effective deployment of resources Review and assess scheduling reports in support of tax projects Create schedule communications Responsible for assigning the right resource to the right client at the right time, while balancing and optimizing employee growth, client results, and business metrics. Have deep knowledge of the skills of the resources in their area as well as the skills required by projects in their area. Meet with the various teams regularly to ensure they understand the growth needs and project preferences. Anticipate project conflicts and identify alternatives and creative solutions to resolve conflicts. Prepare and analyze resource data for their area in order to identify issues and trends and maintain a constant pulse on the current and future staffing shortages and surpluses in their area as well as the overall department by collaborating with other Resource Managers Requirements Bachelors degree in Accounting, Finance, or related field, or equivalent preferred 3+ years in Public Accounting. Tax knowledge required Previous resource management experience or project management experience is a plus Experience with Dayshape and Workday PSA is a plus Strong leadership, communication, and presentation skills Ability to work independently and collaborate in person at the Ahmedabad and Hyderabad offices and remotely with team members and management Individual must have excellent organizational skills, be highly detail oriented and demonstrate the ability to oversee multiple projects simultaneously to help to ensure deadlines are met Proven ability to maintain confidentiality while balancing needs to business Working knowledge of the Microsoft Office Suite, including proficiency in Microsoft Excel, and Adobe Acrobat Engagement Working knowledge of Power BI or Tableau Compensation and Benefits Compensation: Commensurate with Industry standards? Other Benefits: Provident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position.
Posted 1 month ago
5 - 10 years
2 - 5 Lacs
Vadodara
Work from Office
The HR Manager 1 is responsible for overseeing and executing core HR functions including talent acquisition, employee relations, performance management, compliance, and HR operations.
Posted 1 month ago
10 - 12 years
12 - 14 Lacs
Noida
Work from Office
As an Associate Manager, you will play a crucial role in supporting your team and ensuring the smooth operation of daily activities. Your responsibilities will involve overseeing resources and ensuring that tasks are completed efficiently to enable a seamless follow the sun implementation methodology. This role supports the internal Executive Sponsor for assigned projects, provides leadership throughout the launch cycle, and partners with other departments to deliver a launch experience aligned with, or exceeds expectations. The team you will be leading will be responsible for implementing UKGs Full Suite HCM Solution to our customers, globally. You will serve as the delivery lead on UKG engagements by providing oversight to the project team and maintaining impactful relationships with the project team by: Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability. Drive consistency and repeatability of project delivery across the business to ensure tasks are completed on-time. Proactively manage the health of projects thru on-going quality assurance techniques, reporting, and activities. Maintain a high-level of customer satisfaction while managing customer escalations as required. Accurately forecasting project staffing needs and work closely to staff projects while maximizing overall staff utilization. Directly manage Project Management staff to inspire them to achieve their best and provide on-going career development/mentoring. Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders. Qualification: Bachelors Degree in a Technical Field; MBA Desired. 10-12 Years of Work Experience; People Management Preferred. Ambitious Experienced Professional Services Leader with proven Skills. Strong Project Management Skills and Enterprise Software Experience. Understanding of Professional Services Operations, including Performance Benchmarks/Levers, Resource Deployment, Staff Development, and Partner Management. Business-Minded Leader with the Ability to understand Technical Situations and have an Executive-Level Presence and Credibility with Customers. Demonstrated Experience in Selling Services as part of an Enterprise Software Company. Outstanding People/Team Management and Communication Skills
Posted 1 month ago
1 - 4 years
2 - 4 Lacs
Gurugram
Hybrid
Experience Management Associate As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Calculate staff requirements based on demand projections. Create staff schedules to maximize service and minimize cost. Timely update of resource schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize open, unfulfilled demand. Mailbox management. Optimization of resource utilization through effective resource deployment. Basic reporting and analysis. Skills and attributes for success Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team. To qualify for the role, you must have Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling.
Posted 1 month ago
8 - 13 years
8 - 15 Lacs
Hyderabad
Work from Office
Resource Manager Civil Construction-8-15 Years-Hyderabad Location: Hyderabad Summary: Join a leading cement manufacturing company as a Resource Manager and lead the capacity expansion initiatives, ensuring seamless execution, cost-effectiveness, execute the project Your Future Employer: A well-established and reputed cement manufacturing company with a strong market presence and a commitment to innovation and operational excellence. Key Responsibilities Manage civil construction manpower resources including planning, identification, and sourcing. Coordinate with project managers to determine resource needs at different stages. Identify and mobilize skilled manpower like plumbers, scavengers, bar benders, shuttering carpenters, masons, concrete and brick workers. Optimize allocation of manpower and materials in alignment with project timelines and budget. Forecast manpower needs based on upcoming projects. Maintain up-to-date knowledge of available workforce skillsets for effective deployment. Build and maintain strong relationships with contractors and staff to ensure smooth operations. Oversee day-to-day labour management, offer on-ground guidance, and supervise construction activities. Prepare and present regular manpower utilization reports to senior management. Ensure adherence to company policies and project-specific guidelines. What We’re Looking For Education: B.Tech/B.E. in Civil or a related field. Experience: Proven experience as a Resource Manager or in a similar role in civil construction. Competencies: Strong understanding of manpower/resource management principles Project management knowledge Excellent organizational and multitasking skills Strong interpersonal and communication abilities Capable of quick decision-making and problem-solving What We Offer Competitive compensation in line with the best in the industry. Opportunity to work with a reputed and established organization. Professional growth in a fast-paced construction environment. Reach Us: If this role aligns with your career aspirations, please write to sara.khan@crescendogroup.in with your updated CV for a confidential discussion. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment . We are committed to providing an engaging and inclusive job search experience. We do not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: Due to a high volume of applications, if you do not hear from us within a week, please consider your profile not shortlisted. Your patience is highly appreciated. Profile Keywords: Civil Construction Manpower Management, Resource Planning & Allocation,Skilled Labor Sourcing (Plumbers, Barbenders, Masons, Carpenters),Workforce Mobilization,Project Coordination,Manpower Forecasting,Construction Site Supervision,Team Relationship Management,Contractor Hiring
Posted 1 month ago
5 - 9 years
6 - 10 Lacs
Kolkata
Work from Office
Key Responsibilities Reporting Develop and maintain regular WFM reports to provide insights into key performance indicators (KPIs), including adherence, occupancy, and service levels. Analyze data to identify trends, patterns, and areas for improvement. Prepare ad-hoc reports as requested by management. Ensure accuracy and timeliness of all reports distributed to stakeholders. Collaborate with other departments to gather data and ensure comprehensive reporting. Staffing Manage the scheduling process to ensure optimal staffing levels and meet business needs. Monitor real-time staffing levels and make adjustments as necessary. Forecast staffing needs based on historical data and anticipated call volumes. Coordinate with recruitment to address staffing gaps. Develop and implement strategies to improve workforce efficiency and productivity. Qualifications Education and Experience Bachelors degree in Business, Statistics, or a related field. 5 to 6 years of experience in workforce management, preferably in a call center environment. Proficiency in WFM software such as Aspect, Verint, or NICE Strong analytical skills and experience with data analysis tools like Excel, SQL, or Power BI. Excellent organizational and multitasking abilities. Strong written and verbal communication skills. Skills and Competencies Attention to detail and a high degree of accuracy in reporting and analysis. Ability to work under pressure and meet tight deadlines. Strong problem-solving skills and the ability to make data-driven decisions. Excellent team player with the ability to work independently.
Posted 1 month ago
4 - 5 years
0 - 0 Lacs
Bengaluru
Work from Office
Job Title : Resource Analyst Location State : Karnataka Location City : Bangalore Experience Required : 4 to 5 Year(s) Shift: Rotational Work Mode: Onsite Position Type: Contract Openings: 4 Looking for Immediate joiners only Company Name: VARITE INDIA PRIVATE LIMITED Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: Ability to establish strong internal / external customer relationships • Strong analytical skills with good communication & presentation skills • Collaborate with project managers and delivery teams to gather information on upcoming project resource needs. • Develop and maintain short- and long-term resource forecasts based on project demand and workforce availability • Participate in weekly or monthly resource management meetings to address any staffing concerns or gaps • Provide available internal and/or external resources (offshore, nearshore, and contractors) to fit project demand and budget. • Allocate available resources efficiently across projects while maintaining balance and ensuring optimal utilization • Have detailed knowledge of assigned consultants skill levels, experience, and staffing preferences. • Actively monitor the selection/acceptance process for assigned resources. • Offer creative solutions when no resources with necessary skill sets are available. • Identify hiring needs based on resource shortages. Assist in securing approvals for new hires and contractors based on resource demand projections. • Track and analyze resource utilization metrics to identify under- or over-utilized resources • Ensure complete and accurate time entry set up in project accounting system consistent with the resource assignment. Drive timely entry of billable time across the team. • Updating the relevant systems on time & maintaining data integrity. • Monitor, consolidate and provide overall practice reports and support ad hoc resourcing reporting. Qualifications: B.TEC/ B.COM/BBA/ MBA How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Posted 1 month ago
4 - 9 years
4 - 8 Lacs
Bengaluru, Gurgaon
Hybrid
Experience Management Senior Associate As an Experience Management Senior Associate, you will be part of an industry leading, high performing and agile team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Senior Associate, you will work as the staffing lead for the assigned region/service/competency team and will be responsible to work with the service delivery managers in implementing the resource management process and operational efficiency within the business. You will work very closely with the service delivery teams to track, monitor, record and analyze demand pipeline projections, new deals, pursuits and staff augmentation needs. You will monitor and evaluate demand fulfilment options (internal capacity and bench), review external hiring pipeline, assign projects to the available workforce based on skills and experience required on the project. You will also supervise, train and assign responsibilities to associates and senior associates within the team. Some of your key responsibilities include: Ensure compliance to WFM business rules, deployment policies, talent policies and regulatory requirements. Implement staffing plans for (30 – 60 – 90) day pipeline to minimize unfulfilled demands. Coordinate with project managers to capture demand pipeline projections, understand demands heuristics and identify actionable demands. Perform demand – supply searches and share best-fit staffing options from internal resource pool/individuals on bench. Identify suitable staffing options based on matching skills, roles and experiences. Timely update of employee schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Minimize bench pipeline through proactive deployment on projects. Responsible to meet assigned KPIs such as employee utilization, time to fulfil demand, unfulfilled demand % and bench aging. Reporting and analytics on business and Operational KPIs. Supervise, mentor and provide functional SME support to the associates in the team. Regular connects with stakeholders. Skills and attributes for success Graduates with 4-7 years of relevant workforce management experience. Understanding of business models, operational and financial aspects of service delivery is mandatory. The suitable candidate should have good analytical skills, can compute staffing demands, validate skills and experiences associated with the demand, identify suitable fulfilment options from the internal pool of professionals available for allocation or on bench and negotiate staffing solutions with the service delivery managers. To qualify for the role, you must have Excellent domain knowledge in resource management, demand planning and MIS. Strong execution skills with focus on meeting timelines and delivering highest quality service. Solution oriented mindset. Excellent verbal and written communication skills. Strong working knowledge of MS Excel, Word and PowerPoint. Excellent teaming and interpersonal skills. Strong time management and analytical skills. Ideally, you’ll also have Minimum experience of 1 year in people management and supervision. Stakeholder management skills. Experience working in a reputed consulting, technology, financial services, accounting or professional services organization.
Posted 2 months ago
1 - 4 years
2 - 4 Lacs
Pune, Bengaluru
Hybrid
Experience Management Associate As an Experience Management Associate, you will be part of an industry leading, high performing team of workforce management professionals providing exceptional client service to our stakeholders and helping our employees gain differential experiences that are aligned to their career aspirations. We provide learning and growth opportunities to build your ability to analyze, innovate, think and act globally. Youll be part of an organization that is focused on optimization, is solution oriented, innovates and provides best in class services to the client serving teams. The opportunity EY Global Delivery Services (EY GDS) is a dynamic and global service delivery network of over 50,000 professionals working across borders, to provide innovative and strategic business solutions to EY member firms and EY clients globally. Experience Management plays a vital role in the firm’s Next Wave strategy and it’s purpose of building a better working world. We offer a great place to work for every person joining EY. At GDS, you will have the opportunity to develop your professional skills in a truly global environment. You will learn and gain experiences from industry leading WFM professionals and a path breaking leadership team. We invest in your learning and development. We’ll help you develop the technical and soft skills you need. We support your professional development with a combination of learning, networking, experiences, and coaching. As part of a 300+ member team, supporting 4 unique Service Lines, you will always have opportunities to showcase your skills and contribute to the firm’s strategic initiatives. Your key responsibilities As an Experience Management Associate, you will be responsible for managing staffing demands, monitor the demand intake channels, review demand projections, schedule individuals on projects, optimize employee utilization and bench management. Some of your key responsibilities include: Calculate staff requirements based on demand projections. Create staff schedules to maximize service and minimize cost. Timely update of resource schedules on the schedule management tool (Retain). Timely review and resolution of scheduling conflicts. Proactive review of resource availability/future project demands. Minimize open, unfulfilled demand. Mailbox management. Optimization of resource utilization through effective resource deployment. Basic reporting and analysis. Skills and attributes for success Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team. To qualify for the role, you must have Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. Ideally, you’ll also have Experience on workforce management concepts, resource deployment and scheduling.
Posted 2 months ago
5 - 10 years
10 - 14 Lacs
Gurgaon
Hybrid
Collaborate with stakeholders to identify staffing needs for various projects, including gathering information about staffing requests and details of required SME The specialist will negotiate rates and contract terms with experts Required Candidate profile Only management consulting firm experience considered 5 yrs exp. as staffing expert/resource manager
Posted 2 months ago
1 - 4 years
2 - 5 Lacs
Pune, Bengaluru, Kochi
Hybrid
EY- Assurance Staff Experience Management As part of our EY-Assurance Team, you will be working to ensure effective resource scheduling on scheduling tools, considering resource management guidelines, processes and protocols. The opportunity We’re looking for candidates with knowledge and capability in terms of managing resources / manpower using different resource management and deployment tools within EY GDS Assurance. Your key responsibilities Timely updation of resource schedules on scheduling tools (ARMS/Retain) Timely review and resolution of scheduling conflicts. Proactive review of resource availability /resource requirements. Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT. Optimization of resource utilization through effective schedule management. Basic reporting and analysis. Skills and attributes for success Good verbal and written communication skills. Basic knowledge of MS Excel. Excellent teaming and interpersonal skills. Positive attitude and ability to excel under tight timelines. To qualify for the role, you must have Graduates with 1-3 years of relevant resource management/workforce management / exposure in General Operations with strong acumen in resource management preferred. Ideally, you’ll also have Basis knowledge on MS – Excel Ms - Office Interest in business and commerciality. What we look for A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be part of a market-leading, multi-disciplinary team in the only integrated global assurance business worldwide. Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries
Posted 2 months ago
6 - 7 years
8 - 9 Lacs
Tirupur/Tiruppur
Work from Office
Strengthening the Company s Business interests in the Marketplace Form the vital link between the Company and Customers B2B sales (direct as well as through dealer) Sales and distribution management for entire state. Managing Primary and Secondary Sales and business growth, category and share objectives Managing key accounts Managing customer payments Managing sales team of Executives and Officers (3-5 company employees) including resource deployment, planning PJPs, reviewing Go-To-Market effectiveness and sales delivery Perform HR functions of recruitment, training and development of sales team. Knowledge, Competencies and Key Behaviours Required: PG preferred. Or graduate with good qualifications. At least 6-7 years of prior sales experience in channel sales with customer management skills At least 3 years of team leading experience of company employees preferably in ASM or equivalent position is preferred Experience with reputed B2B companies in leadership positions in their segments is preferred.
Posted 2 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2