1370 Resource Management Jobs - Page 48

Operational Leadership Ensure seamless operation of multiple centers within the designated Provide strategic direction and operational leadership to multiple centers within the assigned cluster with a focus on enrollment and placements Implement programs, oversee center level activities within the cluster, manage resources, and foster a collaborative and inclusive environment to achieve organizational Ensure consistent implementation of organizational policies and Program Management Coordination Oversee the coordination and execution of programs across the cluster. Collaborate with center managers to ensure program alignment with beneficiary needs and organizational Enable implementation of execution plans to adhere to project mandates and Ensure compliance with process metrices and quality standards while continuously seeking opportunities for program improvement. Stakeholder Engagement Liaison with internal stakeholders for operational Cultivate and maintain strong relationships with community partners, and other external stakeholders to enhance the impact and reach of the Collaborate with cross functional internal teams (PMO, Academic Excellence, HR, ME, CRD, MIS, Curriculum, IT, Finance, Admin ) for operational requirements. Participate in formal meetings to share operational feedback with respective stakeholders Effective enrolment strategy People Management Train, and mentor center managers and support staff within the Foster a positive and inclusive work culture, provide leadership and support to promote professional development and Enable optimal productivity level of reporting Implement performance metrics to assess the effectiveness of center Establish and communicate attrition reduction and employee satisfaction plans to center managers, outlining specific strategies, feedback mechanisms, and continuous improvement plans. Resource Management: Manage budgetary resources effectively to maximize impact across all Monitor and optimize resource allocation, including staffing, supplies, and Manage the budget for projects effectively, ensuring the allocation of resources aligns with program priorities and organizational objectives. Documentation, Compliance and Quality Assurance Prepare regular reports on program outcomes, financial performance, and other key Maintain and review comprehensive documentation of program activities and impact for the purpose of internal reviews and internal and external audits. Ensure compliance with relevant laws, regulations, and organizational Implement quality assurance measures to uphold service Use of Technology tools and generate culture of technology adoption Desired Profile Graduate/post graduate in any discipline Experience in skill development CSR projects Good experience in operations and team management skills 7+ years of experience in the skilling sector with a focus on mobilization and placements Job Category: Cluster Manager - Training Operations Job Type: Full Time Job Location: Pune-Vimannagar

PLANT OPERATIONS SUPERVISOR - SILVASSA | M+V Altios M+V Altios is the leading service company for international market expansion for SMEs and medium-sized companies that want to expand both within India and worldwide. Over 50 years of shared experience in international trade and investments 750+ professionals in 32 offices worldwide -Presence in 22 countries: USA, Canada, Mexico, Brazil, Colombia, Great Britain, France, Italy, Spain, Germany, Poland / Eastern Europe, Russia, UAE, India, Bangladesh, China, Hong Kong, Singapore / Southeast Asia, Vietnam, Malaysia, New Zealand and Australia M+V Altios offers pragmatic services for every phase of internationalization. From strategic advice and market analysis to local sales and business development to cross border MA and location searches for greenfield projects. In addition, M+V Altios provides worldwide services such as bookkeeping, payroll accounting, tax advice and a wide range of personnel solutions Personnel leasing, recruiting and HR services. We are looking for a PLANT OPERATIONS SUPERVISOR for one of our client in Silvassa Job Reference No: #26956 Industry: Manufacturing Location: Silvassa Desired profile Qualifications Diploma/Bachelors/MBA Experience 5 6 Years working experience Language Fluent in English Hindi ABOUT THE ROLE The Plant Operations Supervisor oversees and coordinates daily operational activities to ensure the efficient and safe production of goods. This role is responsible for managing staff, optimizing processes, ensuring adherence to compliances and reporting on the daily/quarterly/annually basis, as per the defined process Who can apply Supervise and monitor daily plant operations to ensure efficient production and timely delivery of products. Ensure compliance with operational standards, quality systems and company policies. Operational Process Monitoring Synergies Analyze operational data to identify loss in production Serve as the primary point of contact between the company and the client at the location. Communicate operational updates, address client concerns, and manage expectations. Ensure all contractual obligations are met, including reporting and service-level agreements. Track and report key performance indicators (KPIs) to management. Inventory and Resource Management Manage inventory levels for raw materials and finished goods to meet production demands. Collaborate with procurement to ensure timely and cost-effective supply chain management. Optimize resource utilization to control costs. Qualifications Diploma in engineering, operations management, or a related field (preferred). Proven experience in plant operations manufacturing for for the role, and if you fit in the criteria, our Recruitment team will be in touch to explain the role and understand your candidature in detail for the business requirement

- Having experience in manufacturing cosmetics related products such as Cream, Lotion, Shampoo, Face Wash, Cleaner, Skincare, Nailpolis etc.- Prepare Monthly and weekly production plan basis on sales plan/sales requirement Required Candidate profile - Minimum 3 year experience as production Mgr. Qualification: BSc / MSc / B Pharm/ B Tech / BE - Monitor daily production and work centres based on sales priorities and material availability

Job Introduction: Department : Operation Location: Pune (Need to look after PAN India sites) Designation: Key Account Manager Areas of Responsibility: Security Program Development: Spearheaded the creation and management of a robust security program to protect organizational assets from various threats. Risk Assessment : Conducted comprehensive security risk assessments, collaborating with internal and external teams to identify vulnerabilities and continuously improve security measures through audits and reviews. Incident Investigation : Led investigations into reported crimes, injuries, theft, and unusual incidents, ensuring thorough analysis and case management on an individual basis. Resource Management : Determined and allocated investigative resources effectively to meet case objectives, ensuring optimal outcomes. Surveillance Operations : Utilized physical, behavioral, and electronic surveillance methods to gather pertinent information for investigations. Patrol and Observation : Performed regular security patrols to deter theft, embezzlement, sabotage, and trespassing while observing and reporting any unlawful activities. Access Control : Managed access to protected premises, ensuring only authorized individuals were permitted entry. Crowd Control : Executed effective crowd control measures in public areas to maintain safety and order. Incident Response : Investigated and took lawful action on accidents, incidents, trespassing, and suspicious activities, maintaining compliance with Security Protocols. Crisis Management : Neutralized situations calmly and tactfully, utilizing common sense and sound judgment to protect individuals and property. Safety Monitoring : Monitored for safety hazards, fire risks, and other security-related situations, proactively addressing concerns. Customer Assistance: Provided assistance to customers, employees, and visitors, ensuring their safety and addressing any concerns. Reporting: Prepared detailed reports outlining critical findings, identifying process gaps, and providing strategic recommendations to senior management and stakeholders. Mitigation Strategies : Recommended and implemented security protocols, policies, and procedures to prevent future incidents. Database Management: Maintained an accurate database of fraud incidents, security breaches, threats, and accidents to inform ongoing risk management efforts. Process Improvement: Identified and implemented opportunities for investigative process improvements, enhancing efficiency and effectiveness. Candidate must have: . Presentable, having very good communication skill, .Thorough security knowledge. . Technology and electronic security knowledge . Access control system. . Risk assessment . Vendor management. . Stakeholder engagement. . Conflict resolution skill. . People management . Crisis Management. . Emergencing handling management . Good knowledge in Ms. Office . Expert in report preparation for MBR & QBR ,etc . High in Moral and ethics Eligibility Criteria: Graduation from any stream

Site Manager - Technical Operations Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Site Manager - Technical Operations Bangalore, KA, IN, 560024 Tata Consumer Products Limited Site Manager - Technical Operations Operational Management: Oversee daily operations of the co-packing manufacturing factory. Ensure all production targets are met within the stipulated time frames while maintaining high-quality standards. Monitor and optimize production processes for efficiency and effectiveness. Leadership and Team Management: Lead, mentor, and manage a team of production supervisors, engineers, and operators. Conduct performance reviews and provide constructive feedback. Foster a positive work environment and ensure team alignment with organizational goals. Compliance and Safety: Ensure compliance with industry regulations, safety standards, and company policies. Implement safety protocols and conduct regular safety audits. Address and resolve any issues related to workplace safety. Inventory and Resource Management: Oversee the management of raw materials and packaging materials (RMPM). Ensure optimal inventory levels and timely procurement of materials. Optimize resource allocation to enhance productivity. Quality Control: Implement and monitor quality control procedures. Address and rectify any quality issues that arise during production. Ensure final products meet the required specifications and standards. Continuous Improvement: Identify opportunities for process improvements and implement changes. Utilize lean manufacturing principles to reduce waste and enhance efficiency. Promote a culture of continuous improvement within the factory. Reporting and Documentation: Provide regular reports on production metrics, safety compliance, and team performance. Maintain thorough documentation of production processes, safety protocols, and quality control measures. Present findings and recommendations to senior management.

The Director, Delivery Mgmt India is accountable for the delivery and quality of the Expert Services engagement portfolio in India. In close collaboration and alignment with the Customer Excellence Group leadership, the Delivery Manager ensures our Customers Success in India. This role also leads the Engagement Management team that delivers the defined solution scope to meet the customer s desired business outcomes. This requires the DM to build / lead the Engagement Management team and collaborate across business functions, customers and partners, ensuring proper governance is followed to gain stakeholder support for the project. Hires, coaches, mentors and leads the team of Customer Excellence Group Program / Engagement Managers to achieve the ServiceNow goals and create a culture of high performance. Provides strategic thinking, building and executing a business plan to meet the India region objectives. Has strong business acumen, providing an accurate financial forecast and sound business metrics including revenue, resourcing, utilisation and unscheduled backlog. Leads the delivery team throughout large complex engagements, engaging at executive and sponsor levels with internal and external Customers and key stakeholders. Champions ServiceNow s leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner. Communicates and acts as the escalation point of contact to facilitate collaboration, decision making, internal alignment and customer buy-in on proposed solutions. Drives high customer satisfaction as reflected in Customer Survey scores. Collaborates with the Sales Account Team, Global Resource Management, Customer Excellence Group leadership, Partners, and Customers to understand the customer and the engagement; including business challenges, key stakeholders, issues, and business value being delivered. To be successful in this role you have: 15+ years progressive experience as part of a professional services organisation; or equivalent education/experience 10+ years leadership experience in delivery within a professional services organisation; highly desirable in cloud based solutions using agile deployment methodology Ability to travel up to 25% Creative, entrepreneurial spirit with comfort running initiatives and program independently within a start-up paced environment Success driving complex issues through analysis and resolution Experience working collaboratively and cross-functionally Excellent written and verbal communication skills at the Cx level

1. Operational Management Ensure smooth daily operations of the home including food, shelter, medical care, and hygiene. Maintain inventory and ensure supplies are stocked (groceries, medicines, clothing, etc.). Monitor cleanliness and upkeep of the premises. 2. Staff Supervision Recruit, train, and supervise support staff, caregivers, cooks, security, and volunteers. Develop work schedules and ensure proper delegation of duties. Conduct regular staff meetings and performance reviews. 3. Resident Welfare Ensure all residents are treated with dignity, compassion, and care. Maintain updated records of residents, including health, background, and social data. Coordinate medical checkups, counseling, rehabilitation, and education/vocational programs. 4. Financial and Resource Management Prepare and manage the homes budget in coordination with the finance team. Maintain records of expenditures and assist with financial reporting. Liaise with donors and manage in-kind or monetary contributions. 5. Legal and Regulatory Compliance Ensure compliance with local laws, child/women/senior protection laws, and safety norms. Maintain records and reports as required by regulatory bodies. Cooperate with inspections, audits, and licensing procedures. 6. Community and Stakeholder Relations Network with NGOs, hospitals, government bodies, and welfare agencies. Represent the home in official meetings and public forums. Organize awareness events and community engagement programs.

Role Purpose Executive workforce management Do StaffingDeveloping a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training SchedulingManaging rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off ReportingProducing high-quality workforce data and information, and generating internal reports ForecastingDeveloping strategic and tactical forecasts to ensure resources are scheduled accurately Process improvementIdentifying opportunities for process improvement and working with the WFM product team to implement solutions CommunicationEstablishing clear lines of communication with operations and product teams Risk managementProviding reviews and feedback on areas of potential risk and threats PerformanceEnsuring efficiency and currency of established procedures to achieve optimum performance levels Mandatory Skills: WHRS - Resource Management. Experience1-3 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Fusion Workforce Compensation. Experience5-8 Years.

Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication Mandatory Skills: PMO. Experience5-8 Years.

Job Title:Program Coordinator Experience6-10 Years Location:Bangalore : Technical Skills: Project Documentation & Reporting: Prepare and maintain project documents (e.g., project charters, plans, status reports). Generate regular reports and dashboards to provide visibility on project performance, risks, and milestones. 2. Tracking & Monitoring: Track project deliverables, milestones, and timelines. Identify delays or issues and escalate as necessary. Coordinate with other members of the team to receive updates and consolidate information in a tracker. Quality assurance, for example through collating data, auditing or compliance checks 3. Risk and Issue Management: Maintain risk and issue logs, ensuring they are documented, tracked, and resolved. Assist project managers in developing mitigation plans. 4. Stakeholder Coordination: Facilitate meetings, including scheduling, preparing agendas, and documenting minutes. 5. Resource Management Support: Assist in managing resource allocation and availability across projects. Requirements and Skills Solid organizational skills, including multitasking and time-management. Have a deep understanding of project management principles anddata analysis Strong analytical and problem-solving abilities Proven work experience as a Project Support Officer or similar role Ability to work independently, as part of a team and through others Hands-on experience with project management tools i.e. Microsoft office application Excellent presentation and written skills Qualification: Education qualificationB.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

Job Title:EMR_Spark SME Experience:5-10 Years Location:Bangalore : Technical Skills: 5+ years of experience in big data technologies with hands-on expertise in AWS EMR and Apache Spark. Proficiency in Spark Core, Spark SQL, and Spark Streaming for large-scale data processing. Strong experience with data formats (Parquet, Avro, JSON) and data storage solutions (Amazon S3, HDFS). Solid understanding of distributed systems architecture and cluster resource management (YARN). Familiarity with AWS services (S3, IAM, Lambda, Glue, Redshift, Athena). Experience in scripting and programming languages such as Python, Scala, and Java. Knowledge of containerization and orchestration (Docker, Kubernetes) is a plus. Architect and develop scalable data processing solutions using AWS EMR and Apache Spark. Optimize and tune Spark jobs for performance and cost efficiency on EMR clusters. Monitor, troubleshoot, and resolve issues related to EMR and Spark workloads. Implement best practices for cluster management, data partitioning, and job execution. Collaborate with data engineering and analytics teams to integrate Spark solutions with broader data ecosystems (S3, RDS, Redshift, Glue, etc.). Automate deployments and cluster management using infrastructure-as-code tools like CloudFormation, Terraform, and CI/CD pipelines. Ensure data security and governance in EMR and Spark environments in compliance with company policies. Provide technical leadership and mentorship to junior engineers and data analysts. Stay current with new AWS EMR features and Spark versions to recommend improvements and upgrades. Requirements and Skills Performance tuning and optimization of Spark jobs. Problem-solving skills with the ability to diagnose and resolve complex technical issues. Strong experience with version control systems (Git) and CI/CD pipelines. Excellent communication skills to explain technical concepts to both technical and non-technical audiences. Qualification: Education qualificationB.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college. Certifications: AWS Certified Solutions Architect – Associate/Professional AWS Certified Data Analytics – Specialty

Job Title:Project Manager Experience8-12 Years Location:Bangalore : Technical Skills: Project ManagementProven track record of managing and delivering complex projects on time and within budget. Strong experience in ecommerce background. PlanningStrong organizational skills with the ability to create detailed, actionable project plans. Risk ManagementAbility to assess project risks, develop mitigation strategies, and manage any issues that arise. Budgeting & Resource ManagementExperience in managing project budgets, resources, and timelines effectively. Agile MethodologiesProficiency in Agile frameworks such as Scrum, Kanban, or similar, with a focus on iterative progress and flexibility. Team CollaborationAbility to work effectively with cross-functional teams in an Agile environment. Certifications Needed Bachelor's or master’s degree in Computer Science, Information Systems, Engineering or equivalent.

The IT Resource Lead is responsible for supporting resource allocation, workforce planning, and operational management for Development and QA teams. This role ensures that resources are effectively assigned to projects, balancing skills, availability, and business priorities. The IT Resource Lead will collaborate with project managers, and Platform directors to track resource utilization, forecast demand, and support the professional development of IT team members Assist in resource allocation and planning , ensuring alignment of IT professionals to projects based on skill sets, project needs, and timelines. Work closely with Project Managers, Dev Managers, QA mangers, BA managers to track and adjust resource assignments as project priorities evolve. Serve as the primary point of contact for resource-related issues and conflicts Monitor and support team development, helping identify skill gaps and coordinating training or upskilling opportunities. Provide regular reports on resource utilization, availability, and project alignment. Analyze resource allocation trends and recommend improvements to enhance productivity and efficiency. Other duties as assigned. EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelors degree in engineering or computer science or MCA PMP Certification is a 'plus' TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Microsoft Office skills (Project, SharePoint, OneNote) Thorough understanding of IT application lifecycle and methods; Waterfall and Agile. Strong verbal and written communication skills, ability to create effective documents and review them with key project stakeholders and multiple levels of the organization Effective organization and time management skills. Strong attention to detail EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 5-8 years of Resource Management, and people management experience Proven experience in managing IT teams and resources in a dynamic environment. Previous experience working in a large organization, professional services firm or CPA firm Ability to work effectively under pressure and handle multiple priorities. Detail-oriented with strong organizational skills.

We are seeking a dynamic and strategic Resource Manager with strong Talent Acquisition capabilities to manage workforce allocation, bench planning, and proactive hiring across IT and Non-IT domains. The ideal candidate will ensure optimal resource utilization while maintaining a strong pipeline of talent through innovative sourcing strategies and end-to-end recruitment.

Seeking an experienced construction project manager who is responsible for overseeing a number of different types of construction projects. They will lead the project from initiation to close, hiring subcontractors, working with vendors and tracking inventory of equipment and materials. This person should be knowledgeable about regulations, permits and project management methodology. They should also work well with others, be highly organized and detail-oriented, meet deadlines and strive to stay within budget. Define the project scope Create a construction estimate based on a material takeoff (MTO) Create and manage a construction project budget Create a construction project management plan Negotiate with general contractors and subcontractors to obtain profitable construction contracts Develop a construction schedule, with project deliverables and milestones Keep inventory of tools, equipment and machinery Manage resources such as construction materials, construction workers and equipment Allocate and manage resource logistics Create status reports for project stakeholders Oversee the performance of the general contractor, site manager and other members of the construction team Obtain building permits, licenses and meet code regulations Maintain health and safety standards Strong team management and leadership skills Problem-solving and conflict-resolution skills Excellent written and verbal communication skills Project management skills such as time management, project budgeting, resource management and project scheduling Minimum 5 Years of relevant Experiences in GCC, PWD,WRD, Govt Projects _

Resource Management Working on-boarding and off-boarding resources, Demand Creation, resource locking, Resource Tracking, Client accounts creation and termination, Data Validation, Client visit management, Client access management. Procurement Management.

The Workforce Management (WFM) Manager is responsible for planning, forecasting, scheduling and real time resource management of product and technical support teams. . Develops and motivates employees through regular coaching and feedback that leads to improved results that support the overall operations of the business. The WFM managers key goal is to optimize staffing levels and staffing costs while ensuring that service level agreements (SLAs) and key performance indicators (KPIs) are met. In addition to forecasting and scheduling, the WFM manager also monitors and analyzes key performance metrics such as adherence, absenteeism, shrinkage, utilization, and other staffing efficiency measures. They use this data to identify trends, develop insights, and make recommendations to improve the efficiency and effectiveness of the workforce management process. Overall, the WFM manager plays a critical role in ensuring that customer demand is met, operational costs are optimized, and service level agreements are achieved. They need to be highly analytical, detail-oriented, and have excellent communication and collaboration skills to succeed in this role. Key Responsibilities: Forecasting, and Scheduling, Real time management, reporting for all product and technical support teams, including BPO Support Teams Manage, lead and provide direction for the BPO WFM teams, ensure 24x7 workforce management Assess Capacity Plan, Forecast, Schedules and RTM performance and give inputs to increase the efficiency. Experience in managing teams, both in matrix and direct management Maintaining and driving SLAs forecast accuracy, timeliness, scheduling accuracy. Stakeholder Management - Strong interpersonal capabilities to manage internal stakeholders. Executive Dashboards - Designing and validating all executive dashboards for top management. Capacity Plan, Forecast, Schedules and RTAs performance. Familiar with transactional Quality metrics. Areas of Expertise : Capacity planning and forecasting Real-time resource management Performance metrics analysis and reporting People management and coaching SLA management and optimization Stakeholder management and collaboration Executive dashboard design and validation Quality metrics analysis Desired Technical skills : Predictive Analysis Excel , Zendesk Workforce Management software Capacity Management / Planning MS OFFICE, Google Suite Experience: 8+ years _ Skills : - WFM, Capacity Planning, Workforce Management Software, Forecasting, Real-time Management, SLA Management, KPI Optimization, Resource Management, Scheduling Performance Metrics BPO Support Teams People Management Stakeholder Management Executive Dashboards Predictive Analysis Zendesk MS Office Google Suite Quality Metrics Transactional Quality

Who Are We? At NIBAV, we are revolutionizing residential mobility solutions with our state-of-the-art, compact, and bespoke home elevator designs. With advancements in pneumatic technology, we provide luxury elevators that are accessible and affordable. As of 2024, our global family spans over 2,000 employees across 29 locations in India and 8 countries, including Australia, UAE, Malaysia, Kenya, Mexico, Thailand, US and Canada. Our vision is to make "Luxury in Every Home," bringing high-quality, imported-standard elevators into every Indian home. Elite Elevators, based in Chennai, specializes in European-standard residential mobility solutions, including home lifts and stair lifts. Manufactured in Pisa, Italy, our products are TUV-certified for safety and tailored for luxury homes, making us India's #1 Home Elevator Company. As the Manager - Recruitment, you will spearhead recruitment strategies, ensure operational excellence, and mentor a high-performing recruitment team to deliver exceptional hiring results. Why Join Us? This is a unique opportunity to lead recruitment initiatives at a global level and contribute directly to the success of a rapidly growing organization. At NIBAV and Elite Elevators, youll thrive in an environment that fosters collaboration, innovation, and excellence. What You'll do Recruitment Strategy & Execution Design and lead the company's end-to-end recruitment strategy across sales, technical, and corporate functions. Build and maintain a strong talent pipeline to support business scalability and new market expansion. Ensure timely, quality hiring aligned with functional goals and organizational culture. Team Leadership Manage a team of 20+ HR professionals, including technical and non technical team. Drive performance through clear goals, mentoring, and skill development plans. Stakeholder & Business Alignment Collaborate closely with business heads, especially Sales Leadership, to forecast workforce needs and build sourcing plans. Act as a trusted advisor on talent market trends, manpower planning, and hiring budgets. Performance & Attrition Management Implement systems to track recruitment effectiveness, reduce attrition, and enhance employee retention. Partner with HRBPs to identify and address performance gaps through hiring or talent development. Budgeting & Vendor Management Plan and manage annual recruitment budgets in line with growth and cost-efficiency goals. Oversee relationships with hiring partners, agencies, and job boards to ensure ROI-driven engagement. Employer Branding & Candidate Experience Drive employer branding efforts to position the company as an employer of choice in manufacturing and B2C sales talent markets. Ensure a seamless candidate experience from sourcing to onboarding. Qualifications: Masters/Bachelors degree in Human Resources, Business Administration, or a related field. Minimum 18 years of progressive experience in recruitment, with at least 5 years in a leadership role. Strong background in recruiting for sales-driven organizations, preferably in manufacturing or B2C sectors. Proven ability to manage high-performance teams and complex stakeholder relationships. Key Competencies: Talent Management & Workforce Planning Stakeholder Management & Influencing Skills Budgeting & Cost Optimization High-Volume and Niche Hiring Expertise Performance & Attrition Analytics Excellent Communication & Execution Skills Email: vafia.m@nibavlifts.com

We are seeking a Factory/Operations Head at Pune location who has: Experience in Pressure Vessels/ Heat Exchanger Oversee factory operations Quality control Client relations Resource management Ensure high-quality standards, efficient production. Required Candidate profile Experience in Pressure Vessels/ Heat Exchanger +5years Experienced operations manager with team leadership Strategic planning Resource management Proficient in ISO/ASME standards, client relations.

Role & responsibilities The Project Manager is the privileged contact for sponsors, Product Owner and user representatives during Project phases and is responsible for all project tasks such as: Leading the Project throughout all project phases, from initial preparation to migration completion and post-go-LIVE stabilization Managing Project scope, budget, roadmap, reporting, in full compliance with the organizations project management lifecycle and governance Business requirements consolidation and formal validation Ensuring good relationship with WM Compliance sponsors, Product owner and stakeholders across the organization Preparing testing strategy consolidation and formal validation with the help of the Business analyst Organizing and chairing dedicated meetings or committees such STEERING Committees, UAT presentation, UAT sign Off, as required. Reporting to Divisions Head and Product Owner on Project Progresses and roadmap. Centralizing and Consolidating Project information for periodic WMIs meetings, Investment Committees Leading Product Backlog reviews and demands for prioritization of Change Requests to Product Owner Identifying and reporting on project risks, attention points, issues, escalations to WMIS Compliance division Head Manage all the decision making and analysis process allowing designing, validating the solution, and getting the necessary approvals in terms of architecture, IT risk and IT Security. Manage escalations during day-to-day business from stakeholders and propose amicable solutions. Driving LCM squad to reach deadlines and insuring tasks replanning to adapt to potential issues or delays. Lead, with the support of technical teams, the definition of the solution and the implementation roadmap. Set-up and maintain Projects capacity plan on a monthly Basis. Set-up and update projects in Clarity tool Ensure all project deliverables implemented respect WMIS standards and are fully aligned and mutualized between sites and regions. Specific solution should only be considered to address regulatory specific requirements. Preferred candidate profile Strong Functional experience in Compliance Financial Security topics and KYC topics Strong knowledge of Lifecycle functions (Front to back) Knowledge on Structured Products would be added advantage. Experiences in project with Agile & Waterfall methodologies. Strong proficiency with PowerPoint, Excel, Word, Visio.

Job Summary This position handles incoming communications from Account Executives (AE) and other UPS representatives regarding technical and procedural issues for UPS supported applications. He/She records interactions in a Customer Resource Management (CRM) system for tracking and monitoring case status and resolution. This position identifies and defines problems, collects data, establishes facts, and draws valid conclusions. He/She understands and interpret technical concepts and applies logic and deductive reasoning. Responsibilities: Responds to customer requests received by applying understanding and knowledge of supported systems and products. Troubleshoots and resolves customer problems via phone or remote capabilities. Responsible for meeting established individual and team performance targets including service level, resolution, productivity, and quality standards. Maintains up-to-date knowledge of products, services, and resource materials to provide adequate support and accurate information to customers. Adheres to established attendance and punctuality guidelines. Probes, isolates, and troubleshoots supported application problems. Qualifications: Typing skills (minimum of 35 wpm) - Preferred Computer hardware and software knowledge including the installation, removal, and troubleshooting of software, printers, scanners, scales, peripheral components, network configurations, and databases - Preferred Excellent written and verbal communication skills - Preferred Ability to work flexible shift hours, up to 5 days per week Minimum of 3 months helpdesk/call center experience Employee Type: Permanent

Role Description The incumbent is an HR Assistant who needs to maintain accurate and up-to-date human resource files, records, and documentation. The assistant answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc. and refers more complex questions to appropriate senior-level HR staff or management. PRINCIPAL ACCOUNTABILITIES The HR Assistant is an employee who reports to an HR Manager and is responsible for maintaining and operating the HR and Admin departments in an employee-focused manner. Guide and manage the overall provision of Human Resources services, policies, and programs; including recruiting and staffing as well as organizational departmental planning Maintain a world-class archiving system of up-to-date records. Maintain the work structure by updating job requirements and job descriptions for all positions. Hire, train, and retain superior quality employees. Establish a recruiting, testing, and interviewing program; counselling managers on candidate selection; conduct and analyse exit interviews; recommend changes. Manage the entire HR process; from onboarding to proper placement, career development, and succession planning. Assist HR Manager in establishing KPIs for every level of the organization. Maintain a fair and transparent Performance Review & Appraisal process. Prepare employees for assignments by establishing and conducting orientation and training programs. Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintain employee rewards system and inform employees about rewards by studying and assessing benefit needs and trends; recommending reward programs to HR manager; directing the processing of reward claims; designing and conducting educational programs based on reward programs. Ensure legal compliance by monitoring and implementing applicable human requirements; conducting investigations; maintaining records; and representing the organization at hearings. Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies. Complete human resource operational requirements by scheduling and assigning employees; and following up on work results. Maintain human resource staff by recruiting, selecting, on boarding, orienting, and training employees. Maintain human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results. Contribute to team effort by accomplishing related results as needed. Health and safety of the workforce. Development of a superior workforce. Development of the Human Resources department. Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance. Personal ongoing development. SKILL SET REQUIRED Hiring Human Resources Management Benefits Administration Performance Management Communication Processes Compensation and Wage Structure Supports Diversity Employment Laws, Policies, Procedures, Rules and Regulations

Key skills required Bachelors degree in business or management. Successful track record in B2B sales and negotiation. Excellent verbal and written communication skills. Proficiency with data analysis, forecasting, and budgeting. Proven ability to plan and manage resources.

Coordinated with multiple stakeholders to drive key initiatives, ensuring effective communication and collaboration. Managed project administration, including reporting, analytics, and operational efficiency. Oversaw financial operations, including budgeting, forecasting, invoicing, billing, and contract management, ensuring alignment with organizational objectives. Prepare and analyze revenue reports to provide insights into financial performance. Collaborate with global sales teams to track new opportunities and project requirements. Expose to RFP proposals Handle resource allocation, deallocation, and contract amendments. Managed resource operations for employees across three sectors, including onboarding, offboarding, and transfers. Ensured 99% data accuracy through regular validation across multiple trackers. Create monthly forecasting review reports to identify resource shortfalls and excesses. Maintain a repository of templates, best practices, and lessons learned for process standardization.