Role Description The incumbent is an HR Assistant who needs to maintain accurate and up-to-date human resource files, records, and documentation. The assistant answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc. and refers more complex questions to appropriate senior-level HR staff or management. PRINCIPAL ACCOUNTABILITIES The HR Assistant is an employee who reports to an HR Manager and is responsible for maintaining and operating the HR and Admin departments in an employee-focused manner. Guide and manage the overall provision of Human Resources services, policies, and programs; including recruiting and staffing as well as organizational departmental planning Maintain a world-class archiving system of up-to-date records. Maintain the work structure by updating job requirements and job descriptions for all positions. Hire, train, and retain superior quality employees. Establish a recruiting, testing, and interviewing program; counselling managers on candidate selection; conduct and analyse exit interviews; recommend changes. Manage the entire HR process; from onboarding to proper placement, career development, and succession planning. Assist HR Manager in establishing KPIs for every level of the organization. Maintain a fair and transparent Performance Review & Appraisal process. Prepare employees for assignments by establishing and conducting orientation and training programs. Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintain employee rewards system and inform employees about rewards by studying and assessing benefit needs and trends; recommending reward programs to HR manager; directing the processing of reward claims; designing and conducting educational programs based on reward programs. Ensure legal compliance by monitoring and implementing applicable human requirements; conducting investigations; maintaining records; and representing the organization at hearings. Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies. Complete human resource operational requirements by scheduling and assigning employees; and following up on work results. Maintain human resource staff by recruiting, selecting, on boarding, orienting, and training employees. Maintain human resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results. Contribute to team effort by accomplishing related results as needed. Health and safety of the workforce. Development of a superior workforce. Development of the Human Resources department. Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance. Personal ongoing development. SKILL SET REQUIRED Hiring Human Resources Management Benefits Administration Performance Management Communication Processes Compensation and Wage Structure Supports Diversity Employment Laws, Policies, Procedures, Rules and Regulations
