Resort Manager

As the Resort Manager at Anaikatti Resort, a 100-room property managed by the Poppys Group of Hotels, you will play a pivotal role in overseeing all operational and strategic aspects of the resort. With a minimum of 15 years of professional experience, including at least 10 years in the hospitality industry at the level of Operations Manager or higher, you will be responsible for ensuring operational excellence, enhancing guest experiences, and driving business success. You will lead a dedicated team across various departments such as Front Office, Housekeeping, Food & Beverage, Maintenance, and Security. Your proactive problem-solving skills will be essential in addressing operational challenges swiftly and efficiently. Managing room inventory, pricing, and occupancy strategies to optimize revenue will be a key focus area. Anticipating guest needs and feedback to enhance their experiences will be crucial. Resolving guest concerns promptly, developing engaging experiences aligned with the resort's unique location and theme, and fostering a culture of service excellence will be part of your responsibilities. Your leadership will be instrumental in inspiring and guiding departmental managers and their teams. Conducting training programs to empower staff, managing schedules effectively, and maintaining high morale will contribute to the seamless operation of the resort. In addition to financial management, cost control, and revenue maximization, you will also be involved in strategic planning to address market trends and collaborate with corporate teams on marketing and sales plans. Ensuring compliance with regulations, health and safety standards, and implementing preventative measures for a safe environment will be imperative. Your proactive approach to problem-solving, sound decision-making, and accountability for outcomes will be essential in driving operational and guest service excellence. Proficiency in property management systems, strong financial acumen, and excellent interpersonal and communication skills in Tamil and English will be beneficial in this role. Join us at the prestigious Poppys Group of Hotels and lead our team at the scenic Anaikatti property. Embrace a rewarding environment that offers opportunities for career advancement while delivering world-class hospitality. This is a full-time, permanent position with benefits such as cell phone reimbursement, commuter assistance, and provided meals. Weekend availability and a willingness to commute or relocate to Anaikatti are required. Required Education: Bachelor's degree in any discipline (Hospitality Management preferred but not mandatory). Languages: Fluent in English and Tamil, conversational in Malayalam and Hindi. Location: Coimbatore, Tamil Nadu (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person,