Residential FM Operations Lead

The position - Residential FM Operations Lead

Based at Bangalore

Must have come from Real Estae Residetial Facility Management

CTC : 32 Lacs

Our Client

Key Responsibilities

• Oversees and directs property management activities related to organization’s Residential portfolio.
• Supervises and directs activities of property management staff. The position is responsible for the overall successful operations of properties and works to ensure the department operations meet or surpass industry standards.
• Responsible for the preparation of the annual property budgets, with input from PM Supervisors, Property Managers.
• Prepares annual management plans, as needed, with input from Client
• Analyzes monthly performance and budget projections and compares to annual management plan and budget; adjusts strategies accordingly
• Sets performance goals by project, related to industry standards; monitors performance, adjust strategies as needed.
• Directly supervises and works closely with the PMs to provide leadership for department
• Should have worked on handling multiple residential properties along with RWA exposure.
• Oversees major decisions and assure that team members implement their portfolio objectives and work plans.
• Should have handled HNIs.
• Conducts and/or facilitates regular training meetings with PM staff. Evaluates and recommends additional trainings for staff as needed.
  

Qualifications And Work Experience

• Highly skilled in MIS reporting, Budgeting & Profit-Loss Management.
• Ability to lead people, recognizes talent, mentor subordinates and create collaborative teams.
• Graduate with 10+ years of facility management experience in residential properties.
• Expert in property management operations, stakeholder (Procurement, Finance, EPDPL etc) management and interpersonal skills.
• Articulate and good in logical reasoning/ negotiation with association/ residents.
• Tracks & keeps commitments.
• Go-getter attitude.
• High on emotional intelligence. Can work effectively in a high stress environment & should have exposure in escalation management.
• Excellent written and verbal communication skills.