Reservations Specialist

We’re Hiring: Reservations Specialist – Gokhair Holidays

Location:

Experience:

No. of Vacancies:

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About Us:

Gokhair Holidays is a leading travel agency specializing in Group (GIT) and Individual (FIT) travel solutions. We pride ourselves on delivering exceptional travel experiences, ensuring seamless service and best-in-class travel arrangements for our valued clients.

Job Role :

Reservations Specialist

Key Responsibilities :

• Manage

  Group Ticketing (GIT)

  requests – blocking seats, fare holds, managing allocations, and group revalidations.
• Negotiate

  group fares and special deals

  with airlines and consolidators for competitive pricing.
• Execute

  ticket sales

  by engaging with B2B agents and direct clients.
• Coordinate with

  B2B travel agencies

  , consolidators, and corporate clients for bulk ticketing requirements.
• Handle

  airline booking portals, GDS systems (Amadeus/Galileo/Sabre)

  , and consolidator platforms for seamless reservations.
• Process PNR creations, fare quotations, amendments, cancellations, and refunds accurately.
• Liaise with sales & operations teams to ensure smooth end-to-end booking processes.
• Build and maintain strong relationships with airline representatives, B2B partners, and vendors.
• Stay updated on airline fare policies, promotions, and contract terms.
• Handle last-minute changes, special requests, and resolve booking-related escalations promptly.

Requirements :

• 2-5 years of experience

  in airline reservations, group ticketing, fare negotiations, and B2B coordination.
• Proven experience in

  ticket sales (B2B & B2C)

  .
• Expertise in using

  multiple airline booking portals and GDS platforms

  .
• Strong communication, coordination, and negotiation skills.
• Ability to multitask, prioritize work, and manage tight deadlines.
• Knowledge of international routing, fare constructions, and airline contract terms is preferred.
• A customer-first approach with high attention to detail.

Why join gokhair Holidays?

• Opportunity to work with a fast-growing travel company.
• Exposure to handling large-scale group bookings and premium clientele.
• Build strong B2B relations and industry networks.
• Competitive salary and attractive incentives.
• A dynamic work environment with continuous learning opportunities.

Apply Now via LinkedIn or send your CV to hr@gokhair.com