Company Overview: ROTA is a leading provider of property reconciliation services designed to optimize revenue for hospitality businesses. Our platform simplifies the reconciliation process for hotels by identifying discrepancies between OTA (Online Travel Agency) reservations and Property Management Systems (PMS) data, ensuring that properties recover lost revenue and avoid unnecessary commission fees. We offer two specialized services—Hotel Collect Reconciliation (HCR) and Virtual Card Recovery (VCR)—that target key areas where properties often face revenue discrepancies. Job Summary: We are looking for a dynamic and driven Sales Representative to promote and sell rOTA’s reconciliation services to hotels and hospitality businesses. In this role, you will be responsible for identifying potential clients, introducing them to the benefits of rOTA, and securing new business through direct sales efforts. Key Responsibilities: Prospecting & Lead Generation: Identify and target potential hotel clients that could benefit from rOTA’s reconciliation services, focusing on both independent hotels and hotel groups. Product Knowledge & Sales Presentations: Communicate the value of rOTA’s services (Hotel Collect Reconciliation and Virtual Card Recovery) through detailed presentations and product demonstrations, either in person or virtually. Client Engagement & Relationship Building: Build strong relationships with potential clients by understanding their needs, pain points, and how rOTA’s solutions can address them. Collaborate closely with hotel finance and operations teams to ensure they understand the full benefits of our services. Closing Sales: Drive the sales process from initial contact through to signed agreements, ensuring seamless onboarding of new clients. Be able to explain the minimal time commitment needed for implementation (only 5-10 minutes of access to OTA portals). Market Awareness & Reporting: Stay updated on trends in the hospitality and OTA space. Provide feedback on customer requirements and competitor activities. Regularly report on sales activity and performance. Service Overview: Hotel Collect Reconciliation (HCR): Identify discrepancies where OTAs report higher revenue than what the PMS system has recorded. Correct these by adjusting reservations in the OTA portals, helping properties save on unnecessary commission payments. Virtual Card Recovery (VCR): Recover unclaimed funds on virtual cards by identifying unprocessed amounts and ensuring properties recover these balances. Focus on minimal time investment by clients (just 5-10 minutes) and emphasize the 180-day look-back analysis. Requirements: Proven experience in sales, preferably within the hospitality or technology sector. Strong communication and presentation skills with the ability to explain technical solutions in simple terms. Familiarity with hotel operations, OTA reservations, and PMS systems is a plus. Excellent negotiation skills and a results-driven attitude. Ability to work independently and manage a sales pipeline effectively. A willingness to learn about property reconciliation processes and rOTA’s unique platform. Tremendous command skills . What We Offer: Competitive base salary with performance-based incentives. Opportunities for career growth in a rapidly expanding company. Comprehensive training on rOTA’s services and the hospitality sector. A collaborative and supportive team environment.
Company Overview: ROTA is a leading provider of property reconciliation services designed to optimize revenue for hospitality businesses. Our platform simplifies the reconciliation process for hotels by identifying discrepancies between OTA (Online Travel Agency) reservations and Property Management Systems (PMS) data, ensuring that properties recover lost revenue and avoid unnecessary commission fees. We offer two specialized servicesHotel Collect Reconciliation (HCR) and Virtual Card Recovery (VCR)that target key areas where properties often face revenue discrepancies. Job Summary: We are looking for a dynamic and driven Sales Representative to promote and sell rOTA's reconciliation services to hotels and hospitality businesses. In this role, you will be responsible for identifying potential clients, introducing them to the benefits of rOTA, and securing new business through direct sales efforts. Key Responsibilities: Prospecting & Lead Generation: Identify and target potential hotel clients that could benefit from rOTA's reconciliation services, focusing on both independent hotels and hotel groups. Product Knowledge & Sales Presentations: Communicate the value of rOTA's services (Hotel Collect Reconciliation and Virtual Card Recovery) through detailed presentations and product demonstrations, either in person or virtually. Client Engagement & Relationship Building: Build strong relationships with potential clients by understanding their needs, pain points, and how rOTA's solutions can address them. Collaborate closely with hotel finance and operations teams to ensure they understand the full benefits of our services. Closing Sales: Drive the sales process from initial contact through to signed agreements, ensuring seamless onboarding of new clients. Be able to explain the minimal time commitment needed for implementation (only 5-10 minutes of access to OTA portals). Market Awareness & Reporting: Stay updated on trends in the hospitality and OTA space. Provide feedback on customer requirements and competitor activities. Regularly report on sales activity and performance. Service Overview: Hotel Collect Reconciliation (HCR): Identify discrepancies where OTAs report higher revenue than what the PMS system has recorded. Correct these by adjusting reservations in the OTA portals, helping properties save on unnecessary commission payments. Virtual Card Recovery (VCR): Recover unclaimed funds on virtual cards by identifying unprocessed amounts and ensuring properties recover these balances. Focus on minimal time investment by clients (just 5-10 minutes) and emphasize the 180-day look-back analysis. Requirements: Proven experience in sales, preferably within the hospitality or technology sector. Strong communication and presentation skills with the ability to explain technical solutions in simple terms. Familiarity with hotel operations, OTA reservations, and PMS systems is a plus. Excellent negotiation skills and a results-driven attitude. Ability to work independently and manage a sales pipeline effectively. A willingness to learn about property reconciliation processes and rOTA's unique platform. Tremendous command skills . What We Offer: Competitive base salary with performance-based incentives. Opportunities for career growth in a rapidly expanding company. Comprehensive training on rOTA's services and the hospitality sector. A collaborative and supportive team environment.
Summary Job Description: · Staff accountant is responsible for performing month end close for about 10 Hotels. o Review Payroll entries that are populated via Inova payroll software. o Review and balance Daily hotel activity entry that is generated via the interface between accounting software M3 and hotel PMS system. o Record bank statement journal entry o Reconcile bank accounts. o Make adjusting and accrual entries as necessary. · Assist in implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP * Respond · Ensure Cash deposits are made timely and cash and credit card deposit matches with PMS revenue. · Reconcile BS accounts including Guest ledger and city ledger AR accounts. · Review P&L by comparing budget and prior period to identify expenses over budget, unusual activity and duplicates. · Assist in End of Year Audit Preparations · Reporting and other tasks as needed and assigned. Other Qualities….. · Ability to Multi-task and Prioritize Tasks · Work Independently · Punctual · Team player and organized · Ability to communicate with all levels of team members · Ready to work 2-10:30 pm Shift IST/ 3 pm to 11:30 pm (November to January) Qualifications · Certificate course or a degree in accounting · 3-5 year work experience preferable but not required · Proficient with Microsoft excel and word · Public/US Accounting experience preferable.
Job Summary: We are seeking a dynamic and guest-oriented Reservation Executive to join our Giri India Central Reservations team. The ideal candidate will be responsible for handling reservations for a range of properties under our brand umbrella. The role demands exceptional communication skills, attention to detail, and a deep understanding of our brand's offerings, ensuring that all guests receive the highest level of service and attention when making reservations. Key Responsibilities: 1. Reservation Management: o Handle inbound reservations via phone, email, and online channels for multiple properties under the brand’s portfolio. o Ensure accurate booking information, including dates, room types, rates, and special requests, are captured and confirmed. o Process modifications, cancellations, and no-show bookings efficiently while ensuring the guest experience is not impacted. 2. Customer Service: o Provide exemplary customer service by responding promptly and professionally to guest inquiries regarding reservations, availability, rates, and policies. o Assist guests with special requests such as room preferences, VIP needs, or accommodations for special events. o Address any reservation-related issues or complaints, working with the relevant teams to resolve them swiftly. 3. Data Entry & System Updates: o Maintain accurate and up-to-date reservation records in the central reservation system (CRS). o Ensure that all information such as guest profiles, booking preferences, and payment details are accurately entered and updated. o Monitor availability across properties to avoid overbookings and ensure proper allocation. 4. Sales & Upselling: o Promote special offers, packages, and seasonal promotions to enhance revenue and ensure guests are aware of all available options. o Upsell room types, upgrades, or additional services (e.g., spa, dining, excursions) to maximize revenue opportunities. o Achieve daily/weekly/monthly targets for upselling and overall reservations. 5. Team Collaboration: o Work closely with the front desk, sales, and revenue management teams to ensure seamless communication regarding room availability, rates, and guest preferences. o Support team members in maintaining high operational standards and guest satisfaction. 6. Reporting & Administrative Tasks: o Assist in preparing reservation reports, tracking occupancy, and identifying trends. o Contribute to the forecasting of demand and revenue, helping with inventory management. 7. Compliance & Brand Standards: o Ensure all reservation procedures align with brand standards, policies, and industry best practices. o Maintain a high level of knowledge about the brand’s properties, facilities, and offerings to accurately inform guests and help with decision-making. 8. Training & Development: o Stay informed about new tools, systems, and technologies used in central reservations. o Participate in training programs to enhance product knowledge, sales techniques, and customer service skills