Reservations Specialist

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Reservations Specialist at Anandha Inn Convention Centre and Suites, a luxurious four-star hotel located in Pondicherry, you will play a crucial role in managing room reservations and ensuring exceptional customer service. Your responsibilities will include: - Managing room reservations and ensuring accurate record-keeping - Providing excellent customer service and addressing guest inquiries - Facilitating sales efforts to maximize room bookings - Coordinating with other hotel departments to ensure smooth operations - Assisting in training new staff members on reservation procedures To excel in this role, you should possess the following qualifications: - Proficiency in managing reservations - Strong communication and customer service skills - Experience in sales to drive revenue through room bookings - Ability to provide training for new team members on reservation procedures - Attention to detail and strong organizational skills - Experience in the hospitality industry would be advantageous - Bachelor's degree in Hospitality Management, Business, or a related field Join Anandha Inn Convention Centre and Suites to be a part of a team that blends tradition with modern design, offering a unique and relaxing experience to guests in the heart of Pondicherry.,

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