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Fairmont Hotels Resorts
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Reservation Associate

Reservation Associate

Fairmont Hotels Resorts

1 - 2 years

|

1 - 5 Lacs

Posted:3 hours ago| Platform:

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Skills Required

guest service opera sqlite front office operations android kotlin tourism problem solving housekeeping sales telephone handling java mvvm front office hospitality reservation hotel management ms office word powerpoint communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
Responsible for ensuring that all reservation filing and correspondence is carried out daily. .
Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Guest focused personality is essential
Prior experience working with Opera or a related system experience is an asset
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus Point.

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