Report Operations Analyst (Off Shore)

Report Operation Analyst

Skills

Skillsets

• Bachelor’s degree or equivalent experience with minimum 2-3 years related work experience.
• Proven analytical, interpretative, and problem-solving skills.
• Proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel - VLOOKUP and PowerPivot functionality).
• Ability to communicate effectively within various levels of the organization (written and oral).
• Self-starter - ability to multi-task, manage time, prioritize work and thrive in a client-focused environment.
• Proactive ownership of work and mentoring others.
• Excellent organizational and time management skills, highly detail-oriented and resourceful.
• Ability to translate complex concepts and methodologies to be easily understood and provide consultative guidance.
• Ability to facilitate a meeting, create presentation materials and provide training.
• Strong Project skills -Ability to work on a business project within an organization's business strategy.
• Accountable for providing consultative and proactive recommendations to drive report accuracy and quality.
• Ability to work independently and as a team player.
• Pharmaceutical experience is preferred with a strong background in pharmaceutical products and indications.
• Ability to translate market / report requirements to meet clients’ requirements.
• Ability to deliver high quality work and meet strict deadlines.
  

Core Tasks

• Create and validate in-depth reports and markets for internal and external clients
• Responsible for ensuring report / market specifications including timeliness and quality meet client expectations.
• Manage the creation of client deliverables using Standard Operating Procedures and Coding Best Practices.
• Communicate with various IQVIA teams (Client Service Analysts, Clinicians, Management Teams, Scheduling, SSIG, Marketing, Data Investigation, and Verification-Release).
• Manage daily workloads in the CSM Tool to ensure the best utilization of total resources.
• Work on projects, learn new requirements, test new tools, create training materials and provide training.
• Solid knowledge of IQVIA products including extraction and formatting (DDD, Xponent, FIA, LAAD, NPA Market Dynamics and Xponent Prescribing Dynamics) and services.
• Ability to use IQVIA™ internal databases OLP, TSO/DTSO, IDMS, CMFQ, FTP, MDT, BDE.
• Research, analyze and respond to Client Service Analyst market inquiries (NDC/CMF details).
• Managing the weekly / monthly core Market Business Rule changes using Standard Operating Procedures including documentation of business rules.
• Interpret client market requirements - create and maintain clients’ custom Market Definitions in Market Definition Tool.
• Work on assigned project tasks (Market or Report).
• Adaptability and flexibility to respond to changing project requirements and priorities.
• Contribute to the preparation of project documentation, including reports and presentation.