458 Tso Jobs

As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Resource MUST have IMS-DB experience. Should have 5-6 years of relevant experience in Demonstrating application development in IBM Mainframe zOS environment Skills include core zOS skills (VSAM, JCL, REXX, TSO/ISPF, Mainframe tools), a language skill (COBOL, PL/1,Eazytrive ), a database skill (DB2, IMS-DB Skills also include a transaction processing of CICS, IMS-DB etc..is a must have strong problem-solving skill Preferred technical and professional experience Good to have Payments Domain Knowledge. Must have Banking Domain experience

To Build the world most simplest management system via Z systems that helps customers easily work with z/OS using z/OS Unix System Services that provides UNIX like working environment for the users Design of the assigned enhancements by working/getting guidance from Product Owner Collaborate closely with all stake holders to prototype and implement innovative solution for the product initiatives. Expand the HLD into LLD with building blocks, coach the team in implementation, testing and delivery of the component or feature Ensure strict adherence to the development and release process mainly security, compliance aspects Review design and code created by team, identify issues and improvements to provide quality delivery Complete ownership of end to end deliverables Collaborate with global z/OS Teams and leaders Look for product and process improvements Contribute to roadmap influence Review component, and associated component code pull requests, and provide constructive feedback on the changes from team members. Identify test scenarios and build test cases. Unit tests, functional tests, and integration tests Incorporate test automation with the workflow processes Look for opportunities for client engagement and drive the discussions with clients and stakeholders under the guidance of product owner. Drive various activities related to product hygiene by following the organisation security practices, Accessibility test, product builds. Build and extend the continuous integration environment for automation of the delivery pipeline. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Must Have : A minimum of 7 + years of experience in C , C++, Java Programming with UNIX/Linux environments Strong skills in developing code in C , C++, Java Programming, JCL scripting Working experience with JNDI, LDAP, ldapdiff, SQL, DB2, Assembler, OS concepts such as locking, async I/O, Working experience with zOS authorization mechanisms such as SAF, RACF, Kerbros, BER/DER Encoding , SSL/TLS Working knowledge of Workload Manager (WLM), XCF, SLAPI plugin, Strong debugging skils and able to quickly root cause issues, experience in performing code reviews Familiarity with test tools Experience with Security development tools and processes. Software development experience in an Agile environment Experience with DevOps tooling (Git, Jenkins, Jira, etc.) Strong interpersonal skills (e.g. teaming), with strong verbal and written communication skills Collaboration across disciplines and teams, able to work effectively in a global team environment. Organizational skills. Able to handle multiple tasks and prioritize a busy workload. Effective Communication and Influence skills Preferred technical and professional experience Preferred: - zOS architecture Familiar with z/OS and z/VM Familiarity with Assembler, PL/X Dump reading using Interactive Problem Control System (IPCS). Ability to interpret logs and dumps

As a System Test Engineer, you will be part of the team working on commserver SVT team. You will be fully hands-on in test execution and scripting. You should be familiar with Operating Systems, File system background knowledge and navigation experience. A strong understanding of software architecture, design and expertise in Agile processes is required. A seasoned Test Engineer who can comfortably interact and collaborate with senior technical and business leaders across the global z/OS development organization is preferred. Design and Develop Test Strategies for various z/OS Components, features. Function as a test Engineer who is fully hands-on. Write test documents, review design and test documents, script and automate tests, execute manual and automated tests, file and verify defects. This is for new pre-GA releases and maintenance releases. Communicate with team members about the usage of the test environment, changes to the environment, and any issues seen within the environment that may hinder the team's progress. Monitor status of test systems (Driver levels, software installs, network connectivity overall system health) Create new or enhance existing automation scripts for: Creating workloads of varying stress levels Verifying success within workloads Gathering documentation showing test results Monitoring health of systems (CPU usage, Storage management, etc.) Own and monitor overnight, weekend stress runs, and write results report. Prepare status updates and present to the management. Identify opportunities for commserver enhancements and define validation plans. Collaborate with global teams, development squad and attend customer calls. Look for improvements in Software Development life cycle. Modernize Test definition, implementation and execution mechanisms and solutions. Required education Bachelor's Degree Required technical and professional expertise 5+ years of industry experience Operating system background knowledge and navigation experience File system background knowledge and navigation experience TCP/IP Networking knowledge Network application and commands for navigating between systems or for debugging (e.g. netstat, ping, traceroute, ftp, ssh, etc.) Experience in script programming for test automation (authoring new or interpreting and enhancing existing scripts). Programming skills in Java/Python. Preferred technical and professional experience Mainframe, z/OS knowledge REXX, USS, JCL script programming for test automation, authoring new or interpreting existing scripts. Experience in Development Repositories (JIRA, RTC, GITHUB, etc.)

Team Leadership & People Management Manage, mentor, and support a team of software developers, fostering a culture of growth, collaboration, and innovation. Conduct regular 1:1s and career development conversations to support individual growth and team engagement. Promote a positive, inclusive, and high-performance team environment. Oversee performance management, including goal setting, feedback, and performance reviews. Excellent communication, leadership, and organizational skills. Project & Product Delivery Collaborate with product managers and stakeholders to define project scope, requirements, and timelines. Translate business requirements into technical epics and stories, and drive end-to-end development. Ensure timely delivery of high-quality software through effective planning, prioritization, and execution. Coordinate with QA, DevOps, and other cross-functional teams to ensure smooth delivery and validation. Technical Leadership Define technical direction for mainframe application development and modernization. Align z/OS development initiatives with enterprise architecture and business goals. Implement and enforce security best practices on z/OS (e.g., RACF, encryption) Provide technical guidance and direction on architecture, design, and implementation. Ensure adherence to coding standards, security best practices, and development methodologies. Participate in code reviews, design discussions, and technical decision-making. Stay current with emerging technologies and industry trends to inform technical strategy. Preferably having experience in z/OS / Mainframe Industry Customer & Stakeholder Engagement Act as a point of contact for technical escalations and customer issues. Ensure alignment between engineering efforts and business goals. Communicate project status, risks, and outcomes to stakeholders clearly and effectively Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Atleast 15 Years of Experience is Software development with 5 years of experience in Management Technical Leadership Define technical direction for mainframe application development and modernization. Align z/OS development initiatives with enterprise architecture and business goals. Implement and enforce security best practices on z/OS (e.g., RACF, encryption) Provide technical guidance and direction on architecture, design, and implementation. Ensure adherence to coding standards, security best practices, and development methodologies. Participate in code reviews, design discussions, and technical decision-making. Stay current with emerging technologies and industry trends to inform technical strategy. Preferably having experience in z/OS / Mainframe Industry Customer & Stakeholder Engagement Act as a point of contact for technical escalations and customer issues. Ensure alignment between engineering efforts and business goals. Communicate project status, risks, and outcomes to stakeholders clearly and effectively

As management leader : Manage, guide the team to achieve the committed goals within timelines provided by program management Asses, manage risks, future gaps and take actions/mitigate the risks in timely manner. Raise the concerns well ahead of the time to show a risk which cannot be mitigated Attend/Follow global management and programm management meetings and act upon any communications. Assign/allocate the teams as per the requirement of the projects Manage/ couse correct the career paths of the team members, keep motivation in team. Make sure teams work gets proper visibility at upper management and keep upper management is sync with the talents, gaps the team has. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 15-20 years pf experience in managing teams of size as large as 15 - 25 members in area of firmware development/ software development Managing project with global stake holders. Project Planning, Resource planning, mitigating risks, assessing risks well ahead. Keep upto date with / Understanding the new technologies. Will able to understand technically what team is working on, assessing them w.r.t to the work what they do. Preferred technical and professional experience Z projects management skills, working with global teams, managing risks, System BUP

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-5 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Key Responsibilities Design, develop, test, and maintain mainframe applications using COBOL, JCL, VSAM, DB2, and CICS with Mainframe tools and utilities. Analyze system requirements and create high-level and low-level technical documents. Optimize mainframe application performance and troubleshoot issues. Work with batch processing systems and scheduling tools like TWS/CA-7. Develop and maintain database objects VSAM/DB2. Collaborate with business analysts, system architects, and quality assurance teams. Required Skillsets Core Mainframe Technologies COBOL structured programming JCL (Job Control Language) CICS (Transaction management, BMS, pseudo-conversational programming) Very Good knowledge in CICSPlex development and configuration standards VSAM (KSDS, ESDS, RRDS datasets) or DB2 (SQL queries, performance tuning) Development Tools & Utilities: TSO/ISPF (Time Sharing Option/Interactive System Productivity Facility) File-AID (Data analysis and manipulation) COBOL Debugging tool – i.e. IBM DEBUG Abend-AID (Dump analysis and debugging) IBM Mainframe utilities (IEBGENER, SORT, IDCAMS, etc.) Backup utilities (IBM-ADRDSSU/FAVER) File Transmission (Connect Direct – NDM/Network Data Mover) Batch Scheduling tools (TWS/CA-7) Integration/Security FIS(Systematics) online framework (TBR/ICR/TCR) WebSphere MQ (Messaging and inter-system communication) CICS MRO (Multi-region operation – CICS to CICS communication) APIs (JSON/REST/SOAP integrations with mainframes via z/OS connect) RACF (Resource Access Control Facility) ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Design: Develop / review the technical design. Coding: Analyse and develop code as per specifications. Reviews: Conduct review of design/code/test plan and test results Testing: Prepare unit test plans, Conduct unit testing Support: Provide post development support. Requirements To be successful in this role, you should meet the following requirements: Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer. In this role, you will: Design: Develop / review the technical design. Coding: Analyse and develop code as per specifications. Reviews: Conduct review of design/code/test plan and test results Testing: Prepare unit test plans, Conduct unit testing Support: Provide post development support. Requirements To be successful in this role, you should meet the following requirements: Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.. In this role, you will: Feasibility Study: Participate in feasibility study Planning: Participate in estimation and project planning Requirement analysis: Analyse the requirements. Design: Develop / review the technical design. Coding: Primarily Guide and mentor team. Develop code if required Reviews: Conduct review of design/code/test plan and test results Testing: Test Planning, strategy, validation and Conduct random testing. Support: Coordinate post development support. Team management: Ensure proper project communication and coordination among team members Client interaction: Communicate with the client regarding project progress, resolve issues related to delivery of project Requirements To be successful in this role, you should meet the following requirements: In depth technical/functional Knowledge of Core banking RPS UK ( Retail Processing System) is needed. In addition, Detailed functional knowledge of UK banking products is required too. Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer. In this role, you will: Design: Develop / review the technical design. Coding: Analyse and develop code as per specifications. Reviews: Conduct review of design/code/test plan and test results Testing: Prepare unit test plans, Conduct unit testing Support: Provide post development support. Requirements To be successful in this role, you should meet the following requirements: Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Design: Develop / review the technical design. Coding: Analyse and develop code as per specifications. Reviews: Conduct review of design/code/test plan and test results Testing: Prepare unit test plans, Conduct unit testing Support: Provide post development support. Requirements To be successful in this role, you should meet the following requirements: Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.. In this role, you will: Feasibility Study: Participate in feasibility study Planning: Participate in estimation and project planning Requirement analysis: Analyse the requirements. Design: Develop / review the technical design. Coding: Primarily Guide and mentor team. Develop code if required Reviews: Conduct review of design/code/test plan and test results Testing: Test Planning, strategy, validation and Conduct random testing. Support: Coordinate post development support. Team management: Ensure proper project communication and coordination among team members Client interaction: Communicate with the client regarding project progress, resolve issues related to delivery of project Requirements To be successful in this role, you should meet the following requirements: In depth technical/functional Knowledge of Core banking RPS UK ( Retail Processing System) is needed. In addition, Detailed functional knowledge of UK banking products is required too. Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI Show more Show less

Position Description Company Profile: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Mainframe developer Position: Software Engineer Experience: 7 to 10 Years Category: Software Development/ Engineering Employment Type: Full Time As a Mainframe developer, you should have 7+ years of experience with a superior software development background and be able to develop technical solutions for existing Mainframe applications and processes. You will interact with Lead Developers, System Analysts, Business Users, Architects, Test Analysts, Project Managers and peer developers to develop software solutions and enhancements. Technical solutions and supporting deliverables will be constructed to enable the client to accomplish its business objectives Responsible for sound and high-quality technical deliverables. Estimate the amount of work and update estimate with remaining work left to complete each assignment. Work in an Agile or Waterfall environment and adapt to the changing needs and requirements of the business. Always be ready to be hands-on to develop or fix issues to deliver on time and with highest quality. Code and unit test with least bugs and incorporating the best practices. Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. As a Mainframe developer, a successful candidate will have experience developing, maintaining and analyzing COBOL, JCL, CICS, IMS, DB2. Candidates with VM/CMS, TSO and/or Easytrieve skills/experience would be beneficial but are not required. Candidate must have experience with Waterfall methodology. Experience in Agile environment would be nice to have. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Show more Show less

Category: Analytics and Emerging Digital Technologies Main location: India, Andhra Pradesh, Hyderabad Position ID: J0425-0181 Employment Type: Full Time Position Description: Company Profile: At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Mainframe developer Position: Software Engineer Experience: 7 to 10 Years Category: Software Development/ Engineering Employment Type: Full Time As a Mainframe developer, you should have 7+ years of experience with a superior software development background and be able to develop technical solutions for existing Mainframe applications and processes. You will interact with Lead Developers, System Analysts, Business Users, Architects, Test Analysts, Project Managers and peer developers to develop software solutions and enhancements. Technical solutions and supporting deliverables will be constructed to enable the client to accomplish its business objectives o Responsible for sound and high-quality technical deliverables. o Estimate the amount of work and update estimate with remaining work left to complete each assignment. o Work in an Agile or Waterfall environment and adapt to the changing needs and requirements of the business. o Always be ready to be hands-on to develop or fix issues to deliver on time and with highest quality. o Code and unit test with least bugs and incorporating the best practices. Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. As a Mainframe developer, a successful candidate will have experience developing, maintaining and analyzing COBOL, JCL, CICS, IMS, DB2. Candidates with VM/CMS, TSO and/or Easytrieve skills/experience would be beneficial but are not required. Candidate must have experience with Waterfall methodology. Experience in Agile environment would be nice to have. CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs. Skills: C# Full Stack Development Oracle What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. Are you ready to make your mark? Then you sound like a Worldpayer. About the team Our team is dedicated to developing cutting-edge, complex, and impactful applications within the financial services and technology sectors. These applications are customer-facing products designed using portal technology to provide valuable business services. The Merchant Liaison Unit provides support in managing file and batch-level failure issues and addresses TSO NAP funding and settlement queries. Worldpay powers 2.2 trillion payments annually across 146 countries in over 135 separate currencies with over a million-merchants supported globally. Worldpay is the largest acquirer by volume globally, we provide a reliable, secure, and scalable payments platform 24x7 365 day a year. What you’ll own Manage technical operations for handling bulk file and batch failure cases and address settlement and funding queries. Provide support for TSO NAP reporting and processing tasks, including any remaining issues. This role operates on a 24/7 support basis. Where you’ll own it You’ll own it in our modern Indore hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe What you bring Basic and hands-on knowledge of MS SQL and Oracle. Working knowledge of Splunk, Control-M, SFG, and ServiceNow. Proficiency in MS Office. Excellent communication skills. Provide voice call support. Available for 24x7 rotating shifts. Worldpay perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative . We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic . We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Project description DXC Luxoft will supply resources in Staff Augmentation mode to the client at the client's direction and with the client's approval. The Service Personnel will possess sufficient general technical Hogan application and mainframe skills. It will be expected to develop and maintain additional knowledge and skills regarding client-specific environments and customizations. All Services will be performed in a Staff Augmentation model wherein the client is responsible for providing the necessary instructions and information required to conduct Services. Service Personnel will adhere to the client's security policies and procedures in the delivery of Services. Responsibilities Hogan Product Development and Services: Designs, develops, installs, tests, and documents complex application software. Contributes to the design and delivery of technical architecture solution components. Skills Must have 4 to 7 years of Mainframe/COBOL/CICS/JCL Minimum 2 years of Hogan experience (any Application) 4+ Banking product experience is Mandatory Four or more years of product design and development Experience working with software design, software development life cycle, development methodologies, and implementation Experience in Agile Methodologies Nice to have NA Other Languages EnglishB1 Intermediate Seniority Senior

Project description DXC Luxoft will supply resources in Staff Augmentation mode to the client at the client's direction and with the client's approval. The Service Personnel will possess sufficient general technical Hogan application and mainframe skills. It will be expected to develop and maintain additional knowledge and skills regarding client-specific environments and customizations. All Services will be performed in a Staff Augmentation model wherein the client is responsible for providing the necessary instructions and information required to conduct Services. Service Personnel will adhere to the client's security policies and procedures in the delivery of Services. Responsibilities Hogan Product Development and Services: Designs, develops, installs, tests, and documents complex application software. Contributes to the design and delivery of technical architecture solution components. Skills Must have 4 to 7 years of Mainframe/COBOL/CICS/JCL Minimum 2 years of Hogan experience (any Application) 4+ Banking product experience is Mandatory Four or more years of product design and development Experience working with software design, software development life cycle, development methodologies, and implementation Experience in Agile Methodologies Nice to have NA Other Languages EnglishB1 Intermediate Seniority Senior

The IBM Z organization is looking for an AI on Z Product Manager to work with topics including open source packages, Linux on Z strategy, and technical enablement for business scale out of AI. An ideal candidate would be experienced with AI concepts, familiar with Linux on Z, and comfortable in technology discussions. This candidate should be comfortable learning & teaching new skills, a good listener for client and sales discussions, and be able to address analytical business questions with research and interactions with both development and clients.This role will include some investigation into country or industry-based regulatory requirements coming in the future related to AI model prediction accuracy, governance and drift over time. Required education Master's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of either Product Management or Product Development experience, with responsibility for researching feature value, developing features, and managing the lifecycle of offerings, preferably on IBM Z or IBM LinuxONE. Expertise in Analytics, including defining and measuring key performance indicators (KPIs). AI experience to build from – The experience could be a wide range of scenarios, as a Db2 SQL user, analytics professional, a machine learning or AI advocate, etc. Good People and Project Management skills, as this person will need to adjust quickly to get best results from unique or unexpected scenarios. Since the AI space is new, we expect to be iterating products with sponsor users, knowing that some products will need to evolve from their initial MVP. Candidates should be good communicators in order to keep teams in sync across the various business milestones.ng manager and Recruiter should collaborate to create the relevant verbiage. Candidates should have exposure to industry and country based regulations and regulatory bodies. The candidate should be comfortable documenting model performance findings, as well as evaluating potential risks of model inaccuracies.

This role specializes in performing remote technical support of IBM Products, skills with Linux/Unix and Windows are required. This role provides technical support assistance to customers using problem determination problem source identification skills, responsibilities include problem recreation, diagnosing data dumps/traces, troubleshooting and debugging complex computer systems/solutions to determine a course of action and recommend solutions, and uses technical and negotiation skills in collaboration with other support organizations to prioritize and diagnose problems to resolution. Communicates action plans with the customer or IBM representative as appropriate. Contributes to department attainment of organizational objectives and high customer satisfaction. Document problem solutions within the company knowledge base and manage requests priorities on a daily basis. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5 -10 years of relevant industry experience Proven communication skill Working experience with Unix/Linux Working experience on iSeries or z/OS is a big plus Customer support or services experience Ability to multi-task and problem solving Fluent in English, other additional languages to assist clients in China/India is a plus IBM Product knowledge in MQ or experience and/or other Application Server experience is a plus Preferred technical and professional experience Must have significant experience across various areas of the customer support and services and customer facing experience background required.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact- Manage the team and ensure successful project delivery- Additional responsibility 1:Mentor and guide junior professionals- Additional responsibility 2:Identify and implement process improvements Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS- Strong understanding of application design, build, and configuration- Experience in leading application development projects- Knowledge of software development lifecycle- Experience with troubleshooting and resolving application issues Additional Information:- The candidate should have a minimum of 5 years of experience in IBM z/OS- This position is based in Nagpur- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM z/OS Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful project delivery- Provide guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS- Strong understanding of mainframe technologies- Experience in application design and configuration- Knowledge of application development best practices- Hands-on experience in leading application development projects Additional Information:- The candidate should have a minimum of 5 years of experience in IBM z/OS- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our team is dedicated to developing cutting-edge, complex, and impactful applications within the financial services and technology sectors. These applications are customer-facing products designed using portal technology to provide valuable business services. The Merchant Liaison Unit provides support in managing file and batch-level failure issues and addresses TSO NAP funding and settlement queries. Worldpay powers 2.2 trillion payments annually across 146 countries in over 135 separate currencies with over a million-merchants supported globally. Worldpay is the largest acquirer by volume globally, we provide a reliable, secure, and scalable payments platform 24x7 365 day a year. What You’ll Own Manage technical operations for handling bulk file and batch failure cases and address settlement and funding queries. Provide support for TSO NAP reporting and processing tasks, including any remaining issues. This role operates on a 24/7 support basis. Where you’ll own it You’ll own it in our modern Indore hub. With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe What You Bring Basic and hands-on knowledge of MS SQL and Oracle. Working knowledge of Splunk, Control-M, SFG, and ServiceNow. Proficiency in MS Office. Excellent communication skills. Provide voice call support. Available for 24x7 rotating shifts. Worldpay Perks - What We’ll Bring For You We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Parental leave policy. Global recognition platform. Virgin Pulse access. Global employee assistance program. What Makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. To find out more about working with us, find us on LinkedIn. Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure efficient functioning of critical business systems.- Identify and resolve technical issues in a timely manner.- Collaborate with cross-functional teams to address system-related challenges.- Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS, Mainframe DevOps.- Strong understanding of software troubleshooting and problem-solving techniques.- Experience in analyzing and resolving application issues.- Knowledge of ITIL processes and best practices.- Familiarity with incident management and change management processes. Additional Information:- The candidate should have a minimum of 7.5 years of experience in IBM z/OS.- This position is based at our Bengaluru office.- A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualification Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. Principal responsibilities Senior Software Engineer role is responsible for developing the most appropriate and secure technology solutions using iterative software development/programming in line with the solution design, to meet customer needs, ensuring continuous improvement. Key responsibilities: Design: Develop / review the technical design. Coding: Analyse and develop code as per specifications. Reviews: Conduct review of design/code/test plan and test results Testing: Prepare unit test plans, Conduct unit testing Support: Provide post development support. Requirements Requirements Mandatory Skills: Job Control Language (JCL): IN Stream & Catalogue Procedures, Control Cards, SDFS (Spool), SPICE, SAR & MVS JCL Utilities COBOL Programs & ZO\S: Strong understanding of COBOL Programs (working storage, copy books & sub routines) and Z\OS concepts including mainframe utilities. Hands on knowledge on Restartable programs. DB2 (SQL): Strong understanding of relational database concepts and advanced SQL, including SQL Error Codes. CICS: All Infrastructure Setup (PCP, PIP, KCP, SCP etc.) knowledge. Hands on with writing CICS programs in linkage with Front End Systems, BMS TSO, ISPF: Hands on Knowledge Hands on Knowledge on REXX, EZYTRIEVE & SELCOPY Knowledge of following tools – Endevor, File Manager, Road Runner, CLARITY, Fault Analyser, R2DS, RDz, RTC, SONAR Communication: Excellent written and verbal communication skills. Self Sufficiency/Initiative: Demonstrate self-sufficiency on the role, combined with an initiative to resolve errors and provide solutions that attack the root cause of the problem Additional Desired Skills Core Java SQL Database Knowledge Spring Boot/Spring Data JPA/J2EE/Servlets Webservices (REST, SOAP) Microservices working experience Google Cloud Platform (GCP) /Amazon Web Services (AWS) Certification Knowledge of following tools – Maven, GIT, Jenkins, Any point Studio, Spring Tool Suite (STS) You’ll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Job Description As a Care Technical Customer Advocate you will be the key technical liaison between customers, service, delivery, and R&D teams, ensuring seamless communication and issue resolution. You will analyze technical problems, provide clear insights to customers, and escalate unresolved issues while driving risk reporting, service assurance, and operational improvements. With expertise in Virtualized Network Functions, Cloud Computing (OpenStack, VMWare), Software Defined Networking (SDAN), Fixed Access Systems (xPON, FTTx, Wifi6, FWA, IP), and automation (Python preferred), you will support network upgrades, performance monitoring, and compliance initiatives. Your strong customer management, problem-solving, and conflict resolution skills will help enhance service delivery and customer experience. Collaborating across global teams, you will contribute to best practices, governance meetings, and business growth by identifying new opportunities. How You Will Contribute And What You Will Learn Strong understanding of Virtualized Network Functions (VNFs) and Cloud Computing concepts, including platforms such as OpenStack, VMware, and hypervisor technologies. Knowledge of Fixed Access Systems, including xPON, FTTx, CPE, Wi-Fi 6, FWA, and IP concepts. Familiarity with Software-Defined Networking (SDN), SDAN, and automation. Experience in Service Assurance, OAM Testing, and Reporting. Strong skills in issue analysis, Root Cause Analysis (RCA), and risk reporting. Proficiency in network management, change management, and software upgrades. Python scripting is an added advantage. Experience in performance reporting for SLA/KPI compliance. Key Skills And Experience You have: Bachelor's degree in with 12- 15 years of Experience. Manage overall technical relationships with customers and internal service, delivery, and R&D teams. Act as a key liaison between customers and internal teams, ensuring seamless technical communication and collaboration. Analyze technical issues, communicate findings to customers, and escalate unresolved problems to backend teams for in-depth investigation. Manage difficult situations and conflicts while providing clear customer communication regarding operational issues. It would be nice if you also had: Provide proactive risk reports, suggest improvement initiatives, and implement corrective actions for non-compliance. Collaborate with global teams and Product Line Management (PLM) to enhance service delivery, implement best practices, and improve the overall customer experience. Regularly review and resolve critical issues with customers, working closely with Technical Support Operations (TSO) teams. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Show more Show less