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Torin Wealth
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Renewal Executive

Renewal Executive

Torin Wealth

3 - 5 years

2 - 5 Lacs

Surat

Posted:3 days ago| Platform:

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Skills Required

insurance customer relationship order management team management health insurance documentation customer service business development corporate sales sales life insurance marketing motor insurance operations general insurance communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

You will be responsible for engaging with key customers to help them with their insurance renewals. This involves identifying opportunities to grow sales, building positive relationships with existing clients, and strategically analyzing policies to ensure relevance and maximum customer satisfaction. Key duties include resolving customer complaints, maintaining records of interactions, ensuring timely renewals, and enhancing customer relationships.

Requirements

Superior product knowledge in Health Insurance, Motor & Non-Motor insurance.
Excellent documentation skills for customer issues.
Good listening skills to understand customer needs and provide solutions.
Ability to work independently and in a team.
Strong communication skills to support customers during renewals.
Demonstrated ownership to resolve challenging customer issues, escalating when necessary.
Ability to maintain regular and reliable attendance, including a daily schedule.
Fluency in sales.

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Renewal Executive