Relationship Manager

Work Level

Core

Leadership

Industry Type

Function

Key Skills

Note: This is a requirement for one of the Workassist Hiring Partner.

🎯 Role Overview

As a Relationship Manager, you will be responsible for strengthening customer relationships through telephonic communication, offering products or resolving service queries in the BFSI domain. You will act as a key point of contact between the client’s financial products and the customers.

📌 Primary Responsibilities:

• Handle inbound and outbound customer calls professionally and efficiently.
• Promote and sell BFSI products like insurance, mutual funds, or NBFC offerings.
• Maintain accurate records of customer interactions and transactions.
• Deliver excellent customer service, address inquiries, and resolve issues promptly.
• Work towards achieving individual and team sales/service targets.
• Adhere to process compliance and quality guidelines as defined by the client.

🔍 Key Skills & Competencies

• Sound knowledge of insurance products and financial services.
• Strong communication and interpersonal skills.
• Ability to handle pressure and meet targets.
• Customer-centric with problem-solving abilities.
• Experience in BFSI sales or service process (preferred but not mandatory).

Company Description

Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal.

We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!