Relationship Manager

Role : Relationship Manager *Key Responsibilities:* - *Customer Acquisition and Relationship Management:* Identify and acquire new customers for dealership businesses, including commercial vehicles, new cars, and used cars. Establish and maintain strong relationships with existing customers through regular communication and personalized services. - *Sales Strategy Development:* Develop and implement strategic sales plans to achieve and exceed sales targets. Monitor sales performance, analyze market trends, and adjust strategies as necessary. - *Collaboration with Dealerships:* Work closely with automobile dealerships to promote products and services. Provide guidance, training, and support to dealers on loan products and sales techniques. - *Customer Service Excellence:* Ensure high levels of customer satisfaction by addressing inquiries, resolving complaints, and providing timely solutions. - *Market Analysis:* Stay informed about market trends, competitor activities, and customer preferences to identify opportunities and threats. - *Reporting and Documentation:* Maintain accurate records of sales activities, customer interactions, and performance metrics. Prepare regular reports for management review. - *Skills:* - Strong communication and interpersonal skills. - Proven leadership and team management abilities. - Exceptional negotiation and sales skills. This role offers an opportunity to be a key player in driving sales growth and enhancing customer relationships in the dynamic automobile industry.