Opening Demat a/c, client calls & query handling, main branch follow-up, inter-dept & HOD coordination, training, admin tasks, query escalation, sales/front-office & management support, service guidance, strong communication, independent work.
Key Responsibilities: Develop and maintain strong relationships with new and existing clients investing in mutual funds. Act as the primary point of contact for clients, addressing queries, resolving concerns, and providing timely updates. Provide personalized financial advice based on clients goals, risk appetite, and investment horizon. Qualifications: Bachelor's (Preferred) AMFI/NISM certification (mandatory or to be obtained within 3 months of joining). Strong knowledge of MF operations & platforms. Proficient in MS Excel & documentation. Previous experience in financial advisory, mutual funds, or wealth management. Portfolio Management & Analysis: Conduct periodic reviews of clients’ investment portfolios. Analyze mutual fund performance and market trends to recommend adjustments. Share regular performance reports and discuss portfolio strategies with clients. Sales & Business Development: Drive sales of mutual fund products by identifying upselling and cross-selling opportunities. Collaborate with the sales team to expand the client base and achieve sales targets. Assist in client acquisition through referrals, networking, and direct engagement. Market Awareness & Client Education: Stay updated on mutual fund schemes, market conditions, and regulatory guidelines. Educate clients through presentations, workshops, and one-on-one sessions about investment strategies and product benefits. Compliance & Documentation: Ensure all sales activities and client interactions comply with SEBI/AMFI guidelines. Manage and verify client documentation for account opening, transactions, and compliance. Key Skills & Competencies: Strong knowledge of mutual funds and financial markets. Excellent communication and presentation skills. Ability to understand client needs and provide personalized financial solutions. Goal-oriented with proven sales and relationship management skills. Strong analytical ability to interpret financial data and market trends. Proficiency in MS Office and CRM tools.
Key Responsibilities: Client Relationship Management: Maintain and develop strong relationships with HNI and retail clients. Serve as the primary point of contact for assigned clients, ensuring prompt and effective resolution of queries and issues. Regularly update clients on market trends, investment opportunities, and portfolio performance. Sales & Advisory Support: Understand client financial needs and provide suitable investment options across equity, mutual funds, bonds, PMS, AIFs, etc. Support business development by cross-selling and upselling investment products. Assist in achieving revenue targets through client retention and acquisition. Onboarding & Documentation: Guide new clients through KYC, account opening, and compliance formalities. Ensure all documentation is complete and compliant with regulatory norms (SEBI, NSE/BSE, etc.). Market Awareness: Stay informed about financial markets, stock movements, and product innovations. Share insights and recommendations with clients in collaboration with the research team. Client Servicing & Reporting: Monitor client portfolios and generate performance reports. Coordinate with back-office and operations to ensure smooth transaction processing and reporting. Key Skills & Competencies: Strong interpersonal and communication skills Financial and investment acumen Client-focused approach Good understanding of equity markets and financial instruments Problem-solving and decision-making abilities Proficiency in CRM software and MS Office tools Qualifications: Bachelors degree in Finance, Commerce, or related field (MBA/PGDM preferred) NISM certifications (Series VII, VA,XI etc.) will be an added advantage Minimum 2–5 years of experience in client servicing/sales in wealth management or broking industry
Role & responsibilities Process MF transactions purchase, redemption, SIP, STP, SWP, switches, etc. Operate MF platforms like BSE Star MF / NSE NMF II. Coordinate with AMCs, R&T agents (CAMS/Karvy) for queries/resolution. Handle KYC, FATCA & compliance documentation. Maintain accurate transaction records & client portfolios. Prepare MIS reports, capital gains statements, and transaction summaries. Ensure compliance with SEBI and regulatory norms. Preferred candidate profile Graduate in Commerce/Finance; NISM V-A preferred. Strong knowledge of MF operations & platforms. Proficient in MS Excel & documentation. Excellent coordination and attention to detail.