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Shivam Autozone (India) Pvt. Ltd
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Relationship Manager

Relationship Manager

Shivam Autozone (India) Pvt. Ltd

2 - 6 years

0 Lacs

palghar maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

interpersonal skills sales customer service strong communication automotive industry knowledge problemsolving organizational skills multitasking knowledge of maruti suzuki nexa vehicle models

Work Mode

On-site

Job Type

Full Time

Job Description

As a Relationship Manager at Shivam Autozone, you will play a crucial role in building and maintaining strong relationships with customers. Located in Palghar, your primary responsibility will be to assist customers in selecting the best vehicles and services that align with their needs. You will be the point of contact for handling customer inquiries and concerns, ensuring customer satisfaction and engagement at all levels. Your day-to-day tasks will involve engaging with clients in the showroom, coordinating with various departments to fulfill customer requests, managing vehicle delivery processes, and staying updated on the latest products and services offered by Shivam Autozone. Strong communication and interpersonal skills are essential to effectively build rapport with customers and provide exceptional service. Ideally, you should have experience in sales and customer service within the automotive industry, although it is not mandatory. The ability to thrive in a fast-paced, target-driven environment with excellent problem-solving skills will be beneficial. Knowledge of Maruti Suzuki and Nexa vehicle models, features, and services will give you an edge in this role. If you possess a Bachelor's degree in Business Administration, Marketing, or a related field, it would be advantageous. Proficiency in using CRM software and other relevant tools is also desirable. Your organizational and multitasking abilities will be put to good use as you navigate the dynamic landscape of customer relationship management at Shivam Autozone.,

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Shivam Autozone (India) Pvt. Ltd

Automotive

Gurgaon

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Relationship Manager