Relationship Manager - Retail Mortgages

Equitas Small Finance Bank

1 - 4 years

4 - 8 Lacs

cheyyar tiruvannamalai chennai

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Skills Required

finance negotiation application software customer service networking bfsi software applications data-sales research retail sales mortgage relationship management housing loan home loans lap mortgage loans market research communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Relationship Manager to join our team in the BFSI industry, specifically with Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience managing retail mortgages and a strong background in sales and customer service.

Roles and Responsibility

Manage and maintain relationships with existing customers to ensure timely payment of EMIs and minimize defaults.
Identify new business opportunities through networking, referrals, and market research.
Conduct site visits to assess customer needs and provide personalized solutions.
Develop and implement effective strategies to increase sales and revenue growth.
Collaborate with internal teams to resolve customer queries and issues promptly.
Maintain accurate records of customer interactions and transactions.

Job Requirements

Strong knowledge of mortgage products, including features, benefits, and risks.
Excellent communication, interpersonal, and negotiation skills.
Ability to work independently and as part of a team to achieve sales targets.
Proficiency in using technology and software applications to manage customer data.
Strong analytical and problem-solving skills to identify and mitigate potential risks.
Ability to adapt to changing market conditions and regulatory requirements.

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