Relationship Manager

Job Description

Prospecting and Lead Generation: Identifying and contacting potential clients who could benefit from billing software solutions. Needs Assessment: Understanding the specific billing requirements of potential clients to tailor the sales pitch. Product Demonstrations and Presentations: Presenting the features, benefits, and value proposition of the billing software to potential clients. Negotiation and Contract Closing: Negotiating terms, pricing, and contracts with potential clients. Sales Process Management: Managing the entire sales process, from initial contact to closing, including following up with leads and managing the sales pipeline. Relationship Building: Building and maintaining strong relationships with clients to ensure long-term satisfaction and repeat business. Reporting and Analysis: Tracking sales metrics, reporting on performance, and identifying areas for improvement. Compliance: Ensuring compliance with statutory requirements related to software billing. Billing Record Management: Maintaining accurate billing records and documentation. Invoicing and Chalan Generation: Preparing and generating sales invoices and delivery challans. Client Communication: Addressing client queries and providing technical support related to billing software. Skills and Qualifications: Strong Sales Skills: Experience in sales, particularly in B2B IT sales, is often required. Understanding of Billing Software: Knowledge of different billing software solutions and their features is essential. Communication and Interpersonal Skills: Excellent communication and interpersonal skills are crucial for building rapport with clients and presenting the software effectively. Negotiation Skills: Ability to negotiate terms and contracts effectively. Analytical Skills: Ability to analyze sales data and identify trends. Problem-Solving Skills: Ability to address client queries and technical issues related to billing software. Technical Proficiency: Basic knowledge of computer operations and billing software is often expected. Sales Management Skills: Ability to manage the sales process and track sales performance. Relationship Management Skills: Ability to build and maintain strong client relationships. Industry Knowledge: Knowledge of the target industry and its specific billing needs.