Relationship Manager

The primary objective of the role is to promote Progno products to New-to-Firm clients and crossdefine to existing clients for conversion, thereby contributing to User database generation & Topline fee growth. Your responsibilities will include client co-ordination, follow up with clients for target achievements, making outbound calls and mails to prospective customers, managing the entire Customer Care Team & all accounts given to you, and identifying areas for improvement and scope projects. You will be required to review the performance of the KPIs on a near term basis, manage financials of relationships, ensure engagement of channels and channel employees around business objectives & results, and develop & implement initiatives to motivate & retain high-performing talent. You should possess a confident and friendly telephone manner, ability to learn quickly by doing, accurate data inputting skills, excellent time management skills, and be a practical decision-maker with basic knowledge of finance & marketing. Smart individuals with sales skills, who can work with minimal supervision and under pressure, are preferred. Excellent verbal and written communication skills in Malayalam, English, and Hindi are essential. Proficiency in MS Excel, preferably with prior experience in Banking, Finance, or Third-Party Distribution Life Insurance sales, along with analytical skills in business planning and cost management is required. The ideal candidate should be a Graduate, Postgraduate, preferably MBA in Finance & Marketing, with a minimum of 3-6 years of experience in the SME Business function (Bank and NBFCs) with a degree/PG in finance, accounting, or another related field. Language skills in English/Hindi are mandatory, and regional language skills will be an added advantage. The shift for this role is in the morning from 9.30 am to 7.00 pm, and the location is Cochin, Kerala. If you meet the requirements mentioned above and are interested in this opportunity, please send your latest resume to hr@progno.co.in. Additionally, if you know someone who would be a perfect fit for this role, please encourage them to apply.,