Relationship Manager

As a Relationship Manager at PolicyBoss.com, your role will involve building and maintaining strong relationships with clients in Bongaigaon. You will be responsible for ensuring high levels of customer satisfaction by offering tailored insurance solutions. Your day-to-day tasks will include identifying client needs, providing timely and accurate information, handling client inquiries, and proactively resolving issues. Additionally, you will collaborate with internal teams to enhance the overall customer experience. Key Responsibilities: - Build and maintain strong relationships with clients - Ensure high levels of customer satisfaction - Offer tailored insurance solutions based on client needs - Identify client needs and provide timely and accurate information - Handle client inquiries and proactively resolve issues - Collaborate with internal teams to improve the customer experience Qualifications: - Client Relationship Management and Customer Service skills - Strong communication and interpersonal skills - Problem-solving and conflict resolution skills - Sales and Negotiation skills - Ability to understand and analyze insurance products and services - Experience in the insurance or financial services industry is a plus - Bachelor's degree in Business, Finance, or related field - Proficiency in regional languages PolicyBoss.com, founded in 2002, is one of India's fastest growing insurtech companies with a broker distribution network spanning over 30 offices across 25 cities. With a customer base of 5 million and premium collections exceeding Rs. 1,000 crore, the company is committed to revolutionizing the Indian insurance experience through a consultative approach, robust technology, and a no-spam policy. Backed by TPG Growth, PolicyBoss.com offers a dynamic and innovative work environment for professionals looking to make an impact in the insurance industry.,