Relationship Manager-KCC

Job Requirements

Role/Job Title:

Function/Department:

Job Purpose

Responsibilities

Roles & Responsibilities:

• Responsible for increasing liabilities size of relationship via balances in accounts of existing KCC customers and enhancing customer profitability by capturing larger share of wallet.
• Review the inflows and outflows in the mapped accounts and also proactively identify potential business opportunities.
• Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates, exchange rates and various product offerings.
• Generate new sales leads for KCC customers through referrals from existing clients, brokers, etc.
• Responsible for acquiring new customers for KCC with a detail understanding of Credit assessment.
• Leverage knowledge on Liability, Fx, Trade and Client Relationship, Delinquency management, Relationship management and Analytical mind-set to increase volume of business.
• Managing portfolio effectively through continuous monitoring of accounts and renewals enhancement, retention and ensure Portfolio Hygiene with minimal open deferral and covenants.
• Develop a superior working relationship with Branch banking for cross leveraging and synergy optimization and work within the Overall Bank Eco System with other Stakeholders.
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
• Recommend process changes in order to improve service efficiency and quality across the branch network.
• Demonstrated Ability in sales planning and conceptualize promotions and marketing initiatives.
• Understanding of Financial statements, Credit Assessment and title- security documents.
  

Managerial & Leadership Responsibilities

• Attract and retain best-in-class talent for key roles in their reporting structure.
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
• Enable teams to drive growth targets by providing necessary support.
  

Education Qualification

Experience: