Relationship Manager

Description

We are seeking a motivated and dynamic Relationship Manager to join in a leading private bank. The ideal candidate will be responsible for managing client relationships, ensuring their needs are met, and driving satisfaction. This role requires a proactive approach to identify opportunities for growth within existing accounts and foster long-term partnerships.

Responsibilities

This role primarily involves selling Credit Cards, CASA, and Fixed Deposits, among other products

• Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Identify client needs and propose appropriate solutions to meet their requirements.
• Conduct regular follow-up with clients to assess their satisfaction levels and gather feedback.
• Collaborate with internal teams to ensure seamless service delivery and problem resolution.
• Prepare and present reports on client activities and relationship performance to management.
• Participate in networking events to expand the client base and enhance the company's visibility.

Skills and Qualifications

• Bachelor's degree in any field.
• 1-3 years of experience in relationship management, sales, or customer service roles.
• Strong communication and interpersonal skills to build rapport with clients.
• Proficient in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
• Ability to analyze data and provide actionable insights to improve client relationships.
• Excellent problem-solving skills and the ability to work under pressure.