Relationship Manager

Company Description HomeFirst Finance Company (HFFC) started in 2010 with the mission to make home loans accessible for affordable housing. Serving over 100,000 customers across 250 cities in India, HFFC provides fast approvals, hassle-free processes, and loans tailored to customers' specific needs. The company has an Asset Under Management (AUM) of ₹12,000 Cr+ and is known for its young and dynamic team with an average employee age of 24. HFFC specializes in home loans, construction loans, and mortgage loans. Role Description This is a full-time, on-site role for a Relationship Manager, located in Nagpur. The Relationship Manager will be responsible for managing customer relationships, understanding and meeting their loan requirements, providing end-to-end customer support, and ensuring customer satisfaction. The role involves conducting needs assessments, processing loan applications, coordinating with various departments, and maintaining detailed records of client interactions. Qualifications Strong interpersonal and customer service skills Ability to assess customer needs and provide tailored loan solutions Experience in handling loan applications and documentation Excellent communication and negotiation skills Ability to work independently and as part of a team Proficiency in using CRM software and Microsoft Office Suite Previous experience in the finance or banking Show more Show less