Relationship Manager - Fintech - SME Liabilities

Job ID: 12932

Location: Gurgaon, IN

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 3 Dec 2024

• Acquire and manage liability customers with focus on customers with Cash Management System (CMS) and Foreign exchange transactions.
• RM would acquire and manage portfolio of liability customers with CMS and foreign exchange transactions with the objective of building a CA portfolio, providing superior service and deepen relationships to increase wallet share
• Key products: o Liability Current Accounts from New Age business, Start Up & E-commerce sectors ,Deposit Accounts , Cash Management System and Foreign Exchange Products

• Formulating strategies for acquiring accounts of start up and new age business.

• Keeping track of on the quality of acquisition, tracking quality of portfolio and standard compliance liked to transaction.

• Ensuring employee conduct is being followed for all the team members. Retaining and nurturing talent.

• Tracking of portfolio in terms of account transaction. Ensuring proper due diligence of both remitter and beneficiary.

• Follow governance related guidelines and ensuring zero breach for all the team members.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• CMS team, FEMA (Foreign Exchange Management Act) reporting, Trade & Treasury specialist.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Team Handling Experience
• Substantial work experience in Start-up Eco system and its functioning

• Minimum 8-10 yeas of relevant banking experience in liability (preferably start up and E-Comm space) and transaction banking unit.

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.