Registered Nurse (Full Time)

Registered Nurse (Clinical Audit & Remote Care Coordination)

Location: Mohali, Punjab, India (On-site, Full-Time)

Employment Type: Full-Time

Reporting To

Clinical Supervisor / Director of Nursing / Quality & Compliance Manager (U.S.-Based)

Job Summary

We are seeking a highly skilled and detail-oriented Registered Nurse to join our clinical support team at our Mohali, India office. This is a non-patient-facing, non-bedside role focused on clinical documentation auditing, chart review, and remote communication with U.S.-based Registered Nurses and patients located in California.

The incumbent will play a critical role in ensuring the accuracy, completeness, and regulatory compliance of nursing documentation, while also serving as a communication bridge between clinicians and patients via phone calls. This position requires strong clinical judgment, excellent documentation skills, and a thorough understanding of home health standards, quality assurance, and U.S. healthcare compliance expectations.

Key Responsibilities

Clinical Documentation Auditing & Quality Review

• Review, audit, and validate nursing notes, visit documentation, and electronic health records (EHR/EMR) completed by U.S.-based Registered Nurses.
• Ensure all charting meets California state regulations, Medicare/Medicaid (CMS) guidelines, agency policies, and accreditation standards.
• Identify documentation gaps, inconsistencies, or compliance risks and provide clear feedback to clinicians for correction.
• Monitor timeliness, accuracy, and completeness of clinical documentation, including visit notes, care plans, and follow-up records.
• Support quality improvement initiatives by identifying trends, recurring documentation issues, and opportunities for staff education.

Communication & Care Coordination (Remote)

• Conduct professional phone calls with patients after clinician visits to verify that documented services accurately reflect the care provided.
• Communicate with U.S.-based clinicians to clarify charting, confirm visit details, and resolve discrepancies in documentation.
• Serve as a liaison between patients, clinicians, and supervisory staff to ensure clear, respectful, and timely communication.
• Escalate clinical or documentation concerns to appropriate supervisors in a timely and professional manner.

Compliance & Administrative Support

• Maintain strict confidentiality and compliance with HIPAA and organizational privacy standards.
• Accurately document audit findings, follow-ups, and communication outcomes within the EHR or internal systems.
• Assist with internal audits, regulatory reviews, and preparation for external surveys or inspections.
• Adhere to established workflows, turnaround times, and quality benchmarks set by the organization.

Qualifications & Requirements

Education & Licensure

• Bachelor’s degree in Nursing (B.Sc. Nursing) or equivalent.
• Valid and active Registered Nurse (RN) license (India or internationally recognized).

Experience

• Minimum 2–5 years of Registered Nurse experience, preferably in home health, community health, clinical documentation, utilization review, or quality assurance.
• Prior experience with U.S. healthcare systems, home health agencies, or California-based clinical operations is strongly preferred.
• Hands-on experience with EHR/EMR systems and clinical documentation standards.

Skills & Competencies

• Strong knowledge of nursing documentation standards and clinical workflows.
• Exceptional attention to detail and analytical skills.
• Excellent verbal and written English communication skills (required for U.S. patient and clinician interaction).
• Professional phone etiquette and patient-centered communication approach.
• Ability to work independently while collaborating effectively with remote, cross-border teams.
• Proficiency in MS Office and healthcare documentation platforms.

Work Schedule

• Full-time, on-site position based in Mohali, India.
• Work hours aligned with U.S. (California/Pacific Time) operations, including evening or night shifts as required.

What This Role Is Not require

• This role does not involve physical patient assessments, bedside nursing, or on-site patient visits.
• All patient and clinician interactions are conducted remotely via phone and electronic systems.

Why Join Us

• Opportunity to work with an international healthcare organization supporting U.S. clinical operations.
• Stable, non-bedside nursing role with a strong focus on quality, compliance, and professional expertise.
• Collaborative work environment with exposure to U.S. healthcare standards and best practices.

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Commuter assistance
• Paid time off

Work Location: In person