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DTDC Express
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Regional Hub Lead

Regional Hub Lead

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

DTDC Express

8 - 13 years

10 - 14 Lacs

nelamangala bengaluru

Posted:None| Platform:

Apply

Skills Required

hub operations middle mile vehicle management fleet operations line haul transportation shipment tracking vehicle tracking logistics operations route planning timely delivery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview:

HUB Manager has the overall responsibility for planning and execution of entire Middle mile

Operations & implementation of Operations SOPs. Daily responsibility included activities like

management of TAT of incoming consignment and disbursal, HUB Operations and resolution of

major complaint & queries.

Roles and Responsibilities:

• Management of Processing of Consignments through our Hubs and timely Connection of the

load in the Scheduled Routes.

• Management of Load Processing Variance

• Process Adherence

• Timely Connection of Load as per Scheduled Cut-Offs

• Resolution of Queries

• Team management.

• Improve processes, policies, and practices so as to achieve companys goals and ensure

regional hubs adhere to company-wide laid down rules and guidelines

• Excellent Leadership skills to keep their employees motivated, resolve conflicts and make

hard decisions

• Good Decision making skills/ability that affect the company

• Help improve the efficiency of support services and also ensure free flowing communication

amongst the stakeholders

• Work hand-in- hand with top management in order to develop and implement new plans/ideas

that will enhance the operations of the company at large

• Timely Evaluating performance

• Responsible for overall performance of Middle mile

• Ability to Analyze and think strategically

• Must have customer service skills and be able to maintain a consistent, high level Of service

• Reviews service KPIs and addresses metrics that are not meeting target.

• Graduate or Post Graduate with minimum of 6 – 10+ years of experience in operations in

courier industry.

• Experience in HUB Management / Logistics Warehouses

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