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REF46781P - Assistant Manager - Operations - Travel- Pune

2 - 6 years

1 - 5 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Meeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team Controlling attrition - Focus on Quality within team and for the process & ensuring Compliance of ISO Managing Client expectations - Coach direct reportees to achieve desired result & Performance Management (Appraisals) - Report teams performance dash boards on a weekly and monthly basis.
  • Management of team productivity - Associate Engagement and DevelopmentQualificationsGraduateJob Location
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    WNS Holdings
    WNS Holdings

    Business Process Management (BPM)

    Mumbai

    45,000 Employees

    348 Jobs

      Key People

    • Keshav Murugesh

      CEO
    • Ameet R. Kakkad

      CFO

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