Recruitment Manager / Sr. Recruitment Manager

We are seeking an experienced Client Manager to lead and manage recruitment delivery for multiple clients. The ideal candidate has 7-10+ years of experience in talent acquisition, ideally from companies that have worked for startups, consumer tech, SaaS, software product companies, or GCCs in India.

This role involves overseeing a team of recruiters, managing client relationships, and ensuring recruitment processes align with our clients’ hiring goals and standards. The Client Manager will be responsible for delivering top-tier recruitment services, driving client satisfaction, and ensuring successful placement outcomes.

Key Responsibilities:

Client Relationship Management:

• Serve as the primary point of contact for assigned clients, building strong, long-term partnerships.
• Understand client hiring needs, culture, and business objectives to deliver tailored recruitment solutions.
• Conduct regular check-ins with clients, managing expectations and addressing any challenges in the hiring process.

Recruitment Delivery Oversight:

• Develop and implement recruitment strategies that align with client needs and market trends in the startup, consumer tech, SaaS, software product, or GCC sectors.
• Manage the end-to-end recruitment process, from sourcing to offer negotiation, ensuring timely and quality delivery.
• Coordinate with internal recruitment teams to prioritize client needs and optimize hiring outcomes.

Team Management:

• Lead and mentor a team of recruiters, setting clear performance goals and fostering professional growth.
• Allocate resources and manage workloads to ensure efficient recruitment delivery across multiple clients.
• Conduct regular performance reviews and provide ongoing feedback and support to the recruitment team.

Stakeholder Management & Communication:

• Develop and maintain strong relationships with key stakeholders, ensuring smooth collaboration and alignment on hiring initiatives.
• Present recruitment progress and metrics to clients, providing insights and recommendations for improving hiring outcomes.
• Act as a trusted advisor, offering market intelligence and talent acquisition strategies that add value to clients’ hiring processes.

Process Improvement & Reporting:

• Analyze recruitment performance metrics to identify areas for process optimization and efficiency gains.
• Ensure compliance with recruitment best practices and company standards.
• Prepare regular reports on recruitment metrics, client satisfaction, and team performance.

Key Requirements:Experience

• Leadership

  : Proven experience managing a team of recruiters, with a strong track record of meeting hiring targets and delivering quality hires.

• Client Management

  : Demonstrated success in managing multiple client accounts and recruitment delivery.

• Communication Skills

  : Excellent written and verbal communication skills, with a talent for managing stakeholder expectations.

• Stakeholder Management

  : Strong skills in engaging and influencing clients and key stakeholders.

• Preferred Qualifications:

  Familiarity with recruitment software and ATS systems.
• Strong problem-solving skills and adaptability in a fast-paced, dynamic environment.
• Ability to thrive in a results-oriented, client-focused role.

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