51325 Recruiting Jobs - Page 33

DESCRIPTION Are you fascinated by the power of Natural Language Processing (NLP) and Large Language Models (LLM) to transform the way we interact with technology? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the e-commerce space? If so, Amazon's International Seller Services team has an exciting opportunity for you as an Applied Scientist. At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they want to buy online. Our International Seller Services team plays a pivotal role in expanding the reach of our marketplace to sellers worldwide, ensuring customers have access to a vast selection of products. As an Applied Scientist, you will join a talented and collaborative team that is dedicated to driving innovation and delivering exceptional experiences for our customers and sellers. You will be part of a global team that is focused on acquiring new merchants from around the world to sell on Amazon’s global marketplaces around the world. The position is based in India but will interact with global leaders and teams in US, Europe, Japan, China, Australia, and other regions. Join us at the Central Science Team of Amazon's International Seller Services and become part of a global team that is redefining the future of e-commerce. With access to vast amounts of data, technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way sellers engage with our platform and customers worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Please visit https://www.amazon.science for more information Key job responsibilities Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the international seller services domain. Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. Continuously explore and evaluate state-of-the-art NLP techniques and methodologies to improve the accuracy and efficiency of language-related systems. Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. BASIC QUALIFICATIONS PhD, or Master's degree and 4+ years of solving business problems through machine learning, data mining and statistical algorithms experience Experience in patents or publications at top-tier peer-reviewed conferences or journals Experience programming in Java, C++, Python or related language Experience in building speech recognition, machine translation and natural language processing systems (e.g., commercial speech products or government speech projects) PREFERRED QUALIFICATIONS Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF Experience in NLP, generative AI, LLM, or DL, RL. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, process optimization and execution of scalable and robust operational mechanisms, to join the GO-AI Ops DnA team. In this position you will be responsible for supporting our sites to build solutions for the rapidly expanding GO-AI team. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites. We are looking for an entrepreneurial and analytical program manager, who is passionate about their work, understands how to manage service levels across multiple skills/programs, and who is willing to move fast and experiment often. Key job responsibilities Design and develop highly available dashboards and metrics using SQL and Excel/Tableau Execute high priority (i.e. cross functional, high impact) projects to create robust, scalable analytics solutions and frameworks with the help of Analytics/BIE managers Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area Creates and maintains comprehensive business documentation including user stories, acceptance criteria, and process flows that help the BIE understand the context for developing ETL processes and visualization solutions. Performs user acceptance testing and business validation of delivered dashboards and reports, ensuring that BIE-created solutions meet actual operational needs and can be effectively utilized by site managers and operations teams. Monitors business performance metrics and operational KPIs to proactively identify emerging analytical requirements, working with BIEs to rapidly develop solutions that address real-time operational challenges in the dynamic AI-enhanced fulfillment environment. About the team The Global Operations – Artificial Intelligence (GO-AI) team remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. It is operating multiple programs including Nike IDS, Proteus, Sparrow and other new initiatives in partnership with global technology and operations teams. BASIC QUALIFICATIONS Experience defining requirements and using data and metrics to draw business insights Knowledge of SQL Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages Knowledge of Python, VBA, Macros, Selenium scripts 1+ year of experience working in Analytics / Business Intelligence environment with prior experience of design and execution of analytical projects PREFERRED QUALIFICATIONS Experience in using AI tools Experience in Amazon Redshift and other AWS technologies for large datasets Analytical mindset and ability to see the big picture and influence others Detail-oriented and must have an aptitude for solving unstructured problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem Good oral, written and presentation skills combined with the ability to be part of group discussions and explaining complex solutions Ability to apply analytical, computer, statistical and quantitative problem solving skills is required Ability to work effectively in a multi-task, high volume environment Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon’s ROW (Rest of World) Supply Chain Analytics team is looking for talented Business Intelligence Engineers who develop solutions to better manage/optimize speed and operations planning while providing the best experience to our customers at the lowest possible price. Our team members have an opportunity to be at the forefront of supply chain thought leadership by working on some of the most difficult problems with some of the best research scientists, product/program managers, software developers and business leaders in the industry, shaping our roadmap to drive real impact on Amazon's long-term profitability. We are an agile team, building new analysis from ground up, proposing new concepts and technology to meet business needs, and enjoy and excel at diving into data to analyze root causes and implement long-term solutions. As a BIE within the group, you will analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, build models to predict and optimize and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, build analytical products and cause impact across wider teams in intuitive ways. This position provides opportunities to influence high visibility/high impact areas in the organization. They are right a lot, work very efficiently, and routinely deliver results on time. They have a global view of the analytical and/or science solutions that they build and consistently think in terms of automating, expanding, and scaling the results broadly. This position also requires you to work across a variety of teams, including transportation, operations, finance, delivery experience, people experience and platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs. We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand. If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence folks using hard data (and some tact) then we are looking for you! Key job responsibilities Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations Collaborating with product and software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of analytical and machine learning models Mining and manipulating data from database tables, simulation results, and log files Identifying data needs and driving data quality improvement projects Understanding the broad range of Amazon’s data resources, which to use, how, and when Thought leadership on data mining and analysis Modeling complex/abstract problems and discovering insights and developing solutions/products using statistics, data mining, science/machine-learning and visualization techniques Helping to automate processes by developing deep-dive tools, metrics, and dashboards to communicate insights to the business teams Collaborating effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and implement new solutions About the team ROW (Rest of World) Supply Chain analytics team is hiring multiple BIE roles in speed, planning, inbound and SNOP functions. The role will be responsible for generating insights, defining metrics to measure and monitor, building analytical products, automation and self-serve and overall driving business improvements. The role involves combination of data-analysis, visualization, statistics, scripting, a bit of machine learning and usage of AWS services. BASIC QUALIFICATIONS 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with forecasting and statistical analysis Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION As RME Manager I, your location will be at ___ site and your roles and responsibilities will be Responsible for the overall building and facilities maintenance (Reliability, Performance, Cost, etc.) Responsible for ensuring compliance standards/laws of India. These include Hazwaste management, Pressure vessels, Calibrations, Pollution control board requirements, Electricity board requirements, weights & measurement, license & permits. Responsible ensuring the FSSAI food safety standards in the building, which includes pest control, building cleanliness, ensuring all related documents of FSSAI. Responsible for ensuring upkeep and availability of common area lighting, fire protection, STP and any others which are in Landlord scope by close coordination with Landlord and Amazon Real Estate team. Involve in site launch discussions and ensure all the previous learnings are being incorporated in the design. Responsible for preparation of annual OPEX and CAPEX budgets and ensure to achieve the spent targets set by leadership team. Responsible for preparation of RCA for any incidents/breakdowns and ensuring elimination of root causes. Create contingency plans for critical equipment and ensuring the effectiveness. Responsible for SOP preparation/updation, also adherence of the same by all members. Understanding the bench marks of Amazon RME activities and has to meet/raise the bar of the same. Responsible for equipment maintenance (Conveyors, workstations, Labeling Machines, PLC control systems, electrical systems, trolleys etc.) Responsible to give timely feedback/inputs to their team members and evaluate them in yearly performance review. Develop and apply Preventive Maintenance Routines on equipment. Ensure the contractors/vendors follow the rules at all times and the projects are handled with minimum inconvenience to the site operations. Develop and implement vendor AMCs with appropriate service levels for equipment Follow up required material purchasing with the Procurement Team Responsible for preparation of critical spares list for all installations as per manufacturer’s recommendations and plan and maintain the required inventory at site at all-time where the maintenance is carried out with in-house teams Provide feedback and analysis on equipment performance and availability Manage day-to-day issues on equipment with the Operations teams, defining Priorities with Operation, and organize the work accordingly. Responsible to manage a team of Maintenance technicians and 3rd party facilities service provider. Define goals, priorities, organized staff planning, staff training to ensure service levels. Responsible to keep people working in a safe environment, applying the Amazon Safety Policy and working with the Safety team to improve safety on site. Responsible for building housekeeping to keep the site within 5S standards by managing a diverse team and ensure all the standards are followed. Responsible for maintaining, following, upgrading and storing of relevant documents for RME function. Support the Engineering & projects team for installation of new equipment. Ensure the installation, operation & performance standards of any equipment/asset are in line with Amazon standards. Be a leader within the group as well as within other teams. Be positive and offer creative out of the box solutions. Provide immediate technical guidance to operations during critical events. We are looking for high potential, flexible, innovative, and forward thinking professionals to join our India RME team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead from front? Are you willing to “roll up your sleeves” and get into the details that make RME world class? BASIC QUALIFICATIONS Bachelor’s Degree in Electrical Engineering/Mechanical/ or Diploma holder (Engineer preferred) with equivalent experience. 10+ cumulative years of experience with Manufacturing/E commerce. Significant impactful experience in a similar role ideally in a fast-paced industrial, logistics, production or manufacturing environment· Results oriented approach with good analytical, team leadership and organizational skills· Ability to work with minimal supervision· Electrical and Mechanical Background, Experienced in installation, commissioning and operations of Electrical distribution systems (HT & LT), HVAC installation, Fire Alarm and Suppression systems, General building MEP systems, Material Handling and conveying equipment/systems Experience in troubleshooting installation, fault finding, and repairs· Ability to read technical drawings and manuals· Previous experience in a supervisory role managing people· Strong background in FSSAI, HAACP, GMP, India Factories Act & ISO standards. PREFERRED QUALIFICATIONS Sense of ownership and excellent communication skills Excellent analytical skills Ability to summarize and communicate important data Desire to learn complex processes and systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Global SAP Process Consultant Location: Gachibowli Hyderabad, TG, IN Company: Goodyear Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: Jakkula Prashanth Sponsorship Available: No Relocation Assistance Available: No Job description : Global Manufacturing process developer with technical skills and knowledge, with a desire to grow as an architect Responsible for Manufacturing systems process delivery and implementation in APAC region, but also Globally Traveling as often as needed for projects implementation. Having technical developer skills (understand sql, understand MII flows …) Understanding basic manufacturing production flow (eg: fifo, kanban …) Involved in IT systems monitoring in the scope of Global MES (Manufacturing Execution System). Involved in incidents management and Support IT teams in investigating incidents. Actively work and collaborate with other workstreams, great collaboration and communication is a must. Support the operation of MES (Manufacturing Execution System): Release roll-out including PIR follow-up, transport monitoring, ... Support development and testing. Requirements - experience : IT technical background and experience. SAP Knowledge is an advantage. SQL knowledge and experience is needed. Additionally, any knowledge in these area is a plus: Java, SAP ME, SAP MII, SAP UI5, Fiori knowing SAP HANA is a plus You are a great team player and you love to collaborate with your peers You are flexible and you can work overtime if/as/when needed You are rigorous in following and executing implementation steps Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate #Li-Hybrid Job Segment: SAP, Recruiting, SQL, Database, ERP, Technology, Human Resources

DESCRIPTION Amazon’s Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile operational efficiency. An ideal candidate has solid program management skills and is eager to develop them further. S/he has the ability to implement and maintain processes and mechanisms to effectively support program execution. S/he should be comfortable with data analysis, assisting in process improvements, and helping to standardize procedures under guidance. The candidate should be able to identify issues within current systems and contribute to resolving them. This job requires good communication and interpersonal skills, with the ability to work collaboratively in a team environment while also managing tasks independently. The successful candidate will be capable of addressing logistical challenges, show initiative in problem-solving, and demonstrate a strong commitment to completing projects and delivering results. The ideal L4 Program Manager will be detail-oriented, organized, and able to juggle multiple priorities effectively. S/he should be proficient in using project management tools and be ready to learn and adapt to new methodologies and technologies in the world of Geospatial data. Key job responsibilities Responsibilities include, but are not limited to: Own the Program, define and achieve KPIs; Drive performance improvement initiatives. Develop and monitor program metrics to identify potential issues in last mile deliveries. Identify patterns of defects that will help us build initiatives to reduce defects at scale. Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Excellent communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Must be able to systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. About the team The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale. BASIC QUALIFICATIONS 2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS Experience with SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Manager-NSE Cyber Security Risk Specialist (T2)/CISO/ITS Your opportunity Join our innovative, creative, and inclusive CISO team - a world-class operation with extensive knowledge and experience. You will interface with business and technical teams to bring about change and influence across the entire world of Deloitte. Apply your skills to make things happen and be a part of a great team that is passionate about serving a great purpose. Work you'll do: As a Cybersecurity Risk Manager, you will lead the development, implementation, and oversight of the organization’s cybersecurity risk management program. You will be responsible for managing a team, driving risk assessment initiatives, ensuring regulatory compliance, and partnering with business and IT leaders to embed security into business processes. This role requires strong leadership, strategic thinking, and deep expertise in cybersecurity risk management frameworks and controls. Location: Hyderabad Work shift Timings: 02:00 PM to 11:00 PM Role Requirement Strong experience in Information Security concepts, including Governance, Risk, and Compliance, with hands-on involvement in risk management activities such as conducting risk assessments. Demonstrated ability to independently perform risk assessments and provide guidance to teams. Solid understanding of compliance-related certifications (e.g., ISO, SOC, GDPR, Cyber Essentials) as well as regional regulatory requirements and audit processes. In-depth knowledge of security best practices, ensuring adherence to confidentiality, integrity, and availability principles. Responsible for the end-to-end cybersecurity risk ecosystem, ensuring a Risk framework that addresses the firm’s strategic CS operational risks. Familiarity with OWASP Top Ten vulnerabilities, related tools, and methodologies. Basic understanding of project management principles. Understanding of service desk tools and workflows. Ability to clearly articulate how process changes can lead to improvements. Represents the team effectively in meetings with both internal and external stakeholders. Strong critical thinking, analytical, and communication skills, with the ability to engage diverse audiences. Methodical and logical thinker, capable of problem-solving and identifying solutions with minimal supervision. Self-starter who can multitask and thrive in an agile environment. Role & Responsibilities: Support the assessment of current technology infrastructure and applications to identify information security and compliance risk areas. Proactively identify security and compliance-related risks to support key business initiatives. Articulate remediation requirements in clear, audience-appropriate terms. Build business cases tailored to different audiences, including mid-level and senior management. Report regularly to the Deputy CISO and CISO on the status of all risk-related activities, including process metrics, issues, and remediation actions. Identify key stakeholders and audiences, build consensus, and handle objections to drive transformation. Conduct regular meetings and establish a shared vision within the team. Collaborate with the wider UK Information Security team, UK Deloitte Business Security, UK IT Services, NSE, and Global Information Security and Risk teams. Liaise with risk functions across the information security team and 2nd line functions to support risk governance, process improvement, and reporting obligations. Build training materials and conduct awareness sessions on changes to existing processes. Liaise with support teams as needed to facilitate training and awareness initiatives. Ensure all team members have access to learning and development opportunities to maximize performance. Demonstrate proactive responsibility by owning, following up, and resolving issues to positively impact team delivery and inspire others. Lead one of the USI councils, such as Continuous Service Improvement, Learning and Development, Process Risk Assessment, or Business Impact Analysis. Produce high-quality KPIs and KRIs for governing and managing risk findings. Develop management reports, including metric dashboards summarizing KPIs and KRIs, for submission to the firm’s security governance and risk committees. Prepare weekly/monthly reports capturing key business trends, highlights, lowlights, and metrics for Risk programs including status updates, recommended actions, and supporting evidence . Tools and Technologies Service Now Ms Office (Word, PPT, Visio, Excel) RSA Archer or similar MS Teams Qualifications Any full time Graduation in Computer Science/ Information Security/ any Engineering stream/ others 10 to 14 years’ experience in a similar role and Enterprise organisation Technical Certifications Must have ISO27001, CISA, CRISC or equivalent Good to have ITIL v4 Foundation, CISSP, CISM, CCSP, PMP or equivalent desirable Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 309023

DESCRIPTION At AWS, we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 10034 Key job responsibilities - Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts. - Drive infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models. - Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases – RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management(IAM), etc. - Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors. - Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and customer relationship skills - Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Build organization assets – identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. 15+ years of IT implementation and/or delivery experience, with 5+ years working in an IT Professional Services and/or consulting organization; and 5+ years of direct people management leading a team of consultants. Deep understanding of cloud computing, adoption strategy, transition challenges. Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed PREFERRED QUALIFICATIONS Demonstrated ability to think strategically about business, product, and technical challenges. Vertical industry sales and delivery experience of contemporary services and solutions.Experience with design of modern, scalable delivery models for technology consulting services. Business development experience including complex agreements w/ integrators and ISVs .International sales and delivery experience with global F500 enterprise customers and partners Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Job Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS ( Customer Trust and Partner Support) is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer satisfaction. As a member of Amazon’s Global Planning and Site Strategy (GPSS) the successful candidate will assume primary responsibility for raising the performance bar, proactively balancing growth with demand and driving new innovation for global forecasting, headcount planning and network capacity. The ideal candidate will possess both an analytical background that enables them to manage global network planning, and a demonstrated ability to think broadly and strategically. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will work with multiple stakeholders to drive CTPS’ strategy to optimize resource utilization, reduce organizational costs and increase our CTPS associate experience. The optimal candidate is an experienced and professional who will excel within an entrepreneurial culture – fostering transparent customer relationships, balance frugality with creativity and function and able to successfully work in a fast-paced and time sensitive environment. Key responsibilities include: Customer Relationships - Develop good relationships and partnerships with internal and external CTPS departments to quantify business projections, forecast network capacity, investigate underlying issues to mitigate risks and create short and long-term solutions. Demand/Supply/Capacity Planning Calculate required headcount and plan capacity across global sites based on volume received from forecasting team and inputs received from other teams Monitor execution of headcount plans, analyze plan performance against volume trends, SLAs, projected capacity vs. actual capacity and track/analyze impacts of process improvements Prepare ad hoc analysis like excess analysis & participate on projects as needed Keep track on hiring and inform stakeholders in case of any delay Forecast contacts and plan capacity for worldwide IPV program. Weekly/Monthly governance on HC utilization. Constant communication with WFM, business team, finance, senior leadership, operations, recruitment and other internal clients on status of plan vs Actual Participate and contribute to business review meetings and document writing to promote team efforts. Improves previously defined processes with quantified positive impact. Optimizes cross-team processes that improve team efficacy and delivery. Responsible for gathering and summarizing feedback on project launch, misses and communicating to all teams involved in a timely manner Key job responsibilities Forecast contacts and plan capacity for worldwide contact center network for IPV program. Improve performance to plan by identifying, measuring and managing key metrics related to customer service Capture the right metrics to influence stakeholders and measure success Participate in global customer service initiatives and project roll outs to cater to growing business needs Coordinate with internal and outsourcing network operation teams to meet business service levels. Promote process improvement and standardization of processes across all sites in the network. Manages meetings effectively, drive detailed discussions and high-level alignment on planning cycles like OP1, OP2, Q2G, Q3G, RNO and 3YP plans. Manage the strategic planning lifecycle for business vertical, including OP1/OP2 intake, project prioritization, and value creation Manage fluctuations in business headcount demand, building a resourcing and capacity strategy that can flex and scale when needed – incorporating a blend of FTE, FTC, temporary or outsourced HC. Building and implementing a structured cadence and format for resourcing, capacity reporting and insight that importantly drives discussion and action BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon is in search of a Senior Risk Manager within Finance Operations Risk Governance & Experience (FORGE). The role will be a key member of a small team designed to identify, investigate, and mitigate risks within the employee compensation and benefits processes on a global scale. The program aims to proactively tackle potential vulnerabilities through data-driven insights, and collaborate with affected business teams to ensure swift remediation of identified risks. By focusing on preventative controls and leveraging technology, the program aims to strategically assess risk, safeguard financial resources and uphold the integrity of pay and benefits systems. Key job responsibilities You will be responsible for leading risk assessment activities related to employees and contractors identifying opportunities within the hire to retire processes. You will use the risk assessment, your high judgement, and experience to identify potential opportunities and influence the planning and resourcing needed for the team. You will meet with senior leaders to understand risks and report opportunities in processes and technology. You will insist on the highest standards for your function and the operational teams, dive deep into processes and systems, apply broad technical knowledge, sound business judgment, and partner with key stakeholders. You will understand complex business processes, system workflows, and technology to identify the full range of risks relevant to payroll and to help guide business owners in defining effective and value-added risk mitigation plans. A day in the life In this role, you will lead and oversee projects, such as inspections, risk assessments, and advisory services, that shape process and control design to mitigate risk and drive a continuous controllership culture. Responsibilities will also include preparation of findings and engagement with stakeholders to complete action items. Your subject matter expertise is critical to develop strong working knowledge of processes, current initiatives, and organizational changes. BASIC QUALIFICATIONS 6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelor's degree or equivalent PREFERRED QUALIFICATIONS Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Master's degree or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Inventory Trust team (SPIV) works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. Our mission is to safeguard our store from bad inventory and bad actors concealing their identities. To accomplish this mission, we withhold funds from bad actors, deny our fulfillment network to bad actors as a means to scale their abuse and ensure that counterfeit/illegal inventory is destroyed, prevent Seller credit abuse, identify and disrupt bad actor “spare accounts”, and generate insights to help SPS understand where bad actors are prioritizing their efforts. If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don’t impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations. We are looking for an experienced Risk Manager II to own complex projects, take high judgement decisions and manage escalations associated with our program’s expansion. In addition to making the right decisions, the candidate will need to be able to use SQL knowledge and use data as evidence to convince/influence key stakeholders. Key job responsibilities Innovating and designing new or improved processes to support the business needs. Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and impact analysis. Maintain a strong understanding of best in class risk and control principles, and regulatory expectations – embed governance processes to perform recurring gap analysis against those expectations, and drive remediation where necessary. Identify and develop appropriate data sources and elements which contribute to risk-based assessments. Experience working in or supporting a fast-paced operations environment. Perform operational deep dives on compliance-related processes and systems. Understand business processes, regulations and controls, work with partners to identify root cause of issues. Take leading role in drafting and presenting deep-dive documents, including responses to senior executives and Correction of Errors (COE) reports. Analyze existing policy and process gaps, and develop solutions to close them. BASIC QUALIFICATIONS Bachelor's degree or equivalent 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Candidate should be currently in Level 5 role. PREFERRED QUALIFICATIONS 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience Experience with SQL and Excel - Demonstrated written communication skills - able to write, clearly and succinctly. Experience working in risk, fraud or compliance organizations. Demonstrated analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases. Ability to work with all levels of Associates and Managers and work effectively in a team environment. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. In this context, Amazon is looking for a talented, Sales Rep to support the International Seller Business on our Amazon websites. You will help Sellers & 3rd Party developers integrate their full catalogue technically with Amazon systems and synchronize their own system with their Amazon Selling Account using our Selling Partner APIs. You will be responsible for managing each Integration as a separate project starting from pre-sales to a successful launch on the platform. Summary of Responsibilities: Analyze each Sellers existing system and work with their technical staff to define requirements, design appropriate integration solutions, validate data integrity and verify business processes. Provide onboarding support to recruited Sellers that build an automated integration with Amazon Selling Partner APIs. Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders towards launch. Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform. Gather facts and metrics about Seller issues that need to be driven to solution. Identify areas for operational improvement for Sellers. Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier. Ensure that all Sellers meet a high quality bar by (i) Achieving high-quality automation with Amazon SP APIs, (ii) Ensure Sellers add their full selection onto the Marketplace Gather requirements and help us build the tools and processes to increase the ease and efficiency with which Sellers and partners integrate with us. Work on additional projects, help improve new tools and create new SOPs. Key job responsibilities Analyze each Sellers existing system and work with their technical staff to define requirements, design appropriate integration solutions, validate data integrity and verify business processes. Provide onboarding support to recruited Sellers that build an automated integration with Amazon Selling Partner APIs. Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders towards launch. Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform. Gather facts and metrics about Seller issues that need to be driven to solution. Identify areas for operational improvement for Sellers. Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier. Ensure that all Sellers meet a high quality bar by (i) Achieving high-quality automation with Amazon SP APIs, (ii) Ensure Sellers add their full selection onto the Marketplace Gather requirements and help us build the tools and processes to increase the ease and efficiency with which Sellers and partners integrate with us. Work on additional projects, help improve new tools and create new SOPs. BASIC QUALIFICATIONS 1+ years of program or project management experience Experience using data to influence business decisions 1+ year experience of working with cross functional teams across the globe PREFERRED QUALIFICATIONS Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts Knowledge of visualization tools such as Tableau, Datazen, SSRS Experience back office operations, escalation management and troubleshooting environments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Req ID: 47792 Location: Hyderabad, IN Function: Sales and Distribution About: Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role MRD Head Job Level/ Designation General Manager – M3 Function / Department Sales & Distribution Location Hyderabad Job Purpose Directing operations to grow customer and revenue market share. Responsible for managing gross and net adds / total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation. Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis. Key Result Areas/ Accountabilities Achieve targeted net adds for all products (voice – prepaid/postpaid, data, VAS etc.) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc.) Deliver overall Revenue Market Share (RMS) target for the zone Achieve zonal revenue target – across all products and channels Achieve savings on allocated COCA (controllable components), Personnel and G&A budgets at the zonal level Manage overall customer satisfaction and revenue churn targets across different customer segments Ensure higher visibility by executing communication and branding activities, in coordination with the circle team Bad debt management; Collection infrastructure/ reach enhancement Manage changes in business, organization, people to ensure continuity and smooth operations Coaching, mentoring and retention of on-roll team members Management of off-roll employees and agencies (in CS, C&C, Sales) Core Competencies, Knowledge, Experience Understanding of Business and its related processes Leadership and people management skills 15+ years of experience Must have technical / professional qualifications Graduate, MBA preferred Skilled in performance analytics & driving team management English and local market knowledge Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

DESCRIPTION Sr. Program Manager, FBA Support Operations India Job Description WW Selling Partner Services (SPS) is focused on making Amazon the safest and most trusted company on earth for customers, brands, and selling partners and the best place to build a successful business. Within SPS, Fulfillment by Amazon (FBA) is a service selling partners engage to make their items available to customers around the world who take advantage of Amazon Prime. FBA Support Operations is a critical bridge between Amazon’s product, technology, and fulfillment network teams and our selling partners. We currently serve the US, CA, EU, JP, AU, MX, and BR marketplaces, but our vision is to build a global team that follows the sun. Our work spans over 70 workstreams – from individualized coaching of selling partners, to resolving cases when something goes wrong in the inbound shipping and fulfillment processes, to identifying and correcting defects in selling partner shipments that can add cost and risk safety and customer experience. The Senior Program Manager is responsible for all aspects of stakeholder management in support of key workstreams within FBA Support Operations. This role will work directly with key stakeholders based in India, China, and USA including Product Management, Operations Support, Change Process Management, Engineering, Business Intelligence, New Business Development, and Operations to ensure process, tools, policy, technology, and reporting updates and changes are clearly communicated, rolled out with appropriate notice, and regularly followed up on. This leader will act as the interface between FBA Support Operations and these teams, serving a critical role to give people leaders the space they need to index toward team leadership and results. This will start as an Individual Contributor role, but may grow into managing a small number of program managers. We are looking for a strategic and data-driven leader who is passionate about innovating and optimizing across people, processes and technology to be a world-class support organization. The ideal candidate is an influential leader with experience managing a large operational team OR global programs, and a proven track record of leading by influence to deliver big results. They are able to continuously improve the operational efficiency of the organization they support through good prioritization, and communication skills, as well as the ability to navigate ambiguity and influence senior stakeholders. They have the capability and passion to identify how technology improvements can complement operational excellence to deliver increasingly better outcomes. They believe at their core that leaders operate at all levels of an organization. Key job responsibilities We are opening 2 specific roles: 1. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies between what was shipped to, and received by, Amazon. (Missing From Inbound workstreams) 2. Be the global single-threaded leader for casework that helps selling partners resolve discrepancies, lost and damaged items, and fees charged in error for inventory previously received by Amazon (Non-Missing From Inbound workstreams). In this role, you will: Collaborate with, and influence the engineering, product management, program, and executive teams on key initiatives, metrics and needs for this business. Understand trends our selling partners are experiencing. Insist on the highest standards to solve selling partner problems quickly, effectively, and transparently. Partner with senior Operations leaders in regular Gemba walks, ensuring that associates’ voices are heard and considered in process improvement opportunities Act as a 2-way conduit for ideas on improving process, associate experience, and seller experience by fostering ideas from within the Support Operations teams (via Gemba and other mechanisms), and ensuring smooth planning, roll-outs, and adoption of process and technology changes generated by key central stakeholders. A day in the life This is a high visibility opportunity to lead a critical program in the largest organization in all of FBA. This role will be responsible for executing end-to-end process improvement programs that result in the standardization of business processes and implementation of best practices. You will lead large initiatives, coordinating the work of internal and partner teams. Responsibilities include risk management assessment, program scoping, launch design, data collection and analysis, site visits, proposal of new standards, communication of results to senior management. \You will own business results that are scrutinized at senior levels of FBA and SPS, and will also make time specifically to work with your most junior front-line associates to solve problems and generate innovations on behalf of our selling partners. About the team FBA Support Operations India comprises over 1,400 front line associates and more than 50 exempt leaders, and is based in Hyderabad and Bangalore. The team is responsible to execute 70+ critical workstreams to solve problems for Amazon's Selling Partners. In FBA Support Operations, we obsess over the Seller experience and our front-line associate experience. We believe leaders operate at all levels and treat all employees with respect. Join us! Work hard, have fun, and make history! BASIC QUALIFICATIONS 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 2+ years of driving process improvements experience Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Business Growth Success will be measured by the performance of your task and deliverables on input metrics. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Identify new opportunities across a large number of brands, develop and execute project plans. Relationship Management Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. BASIC QUALIFICATIONS Bachelor's degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience PREFERRED QUALIFICATIONS Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we pride ourselves on being Earth's most customer-centric company, and we're searching for exceptional leaders to join our dynamic team. As part of Amazon Robotics within Fulfillment Technologies & Robotics (FTR), our Global Operations-Artificial Intelligence (GO-AI) division plays a crucial role in revolutionizing automation through Computer Vision and Machine Learning technologies. GO-AI specializes in delivering high-quality data that powers AI and Machine Learning product lifecycles, utilizing both near real-time human-in-the-loop (NRT HITL) and offline annotations. Our work directly impacts Amazon's ability to innovate and improve customer experiences through automated solutions. We're currently seeking a Manager II, Operations to join our GO-AI team. In this role, you'll lead a team of managers and subject matter experts, driving operational excellence and ensuring business continuity. Your responsibilities will extend beyond day-to-day management to include strategic planning, process optimization, and the development of high-performing teams. The ideal candidate will excel at orchestrating complex operations, demonstrating strong leadership in managing both people and processes. You'll be responsible for setting and achieving production and quality targets while fostering an environment of continuous improvement. Your ability to communicate effectively, both verbally and in writing, will be crucial as you collaborate with multiple stakeholders across the organization. This role offers an exciting opportunity to shape the future of AI operations at Amazon while developing your leadership skills in a fast-paced, innovation-driven environment. If you're passionate about building and leading teams, driving operational excellence, and contributing to innovative technology solutions, we want to hear from you. Join us in our mission to push the boundaries of what's possible in AI operations while delivering exceptional value to our customers worldwide. Key job responsibilities Leadership & Team Management: Lead and develop a team of 5-7 front-line managers/leads with an indirect span of ~100 team members Drive performance management, career development, and succession planning Make hiring and performance management decisions in partnership with HR Coach and mentor managers to develop leadership capabilities Operations Excellence Own SLA compliance and task completion targets for the organization Establish and maintain quality control processes and performance metrics Drive continuous improvement initiatives across multiple teams Manage sprint planning and team output optimization Execute capacity planning and resource allocation Strategic Initiative Management Lead end-to-end process improvement projects affecting multiple teams Spearhead global rollouts of new technologies and procedures Partner with cross-functional teams to resolve quality and performance barriers Develop and implement risk mitigation strategies Technical Expertise Oversee ML data quality procedures and standards Drive operational performance metrics and improvements Contribute to site-level strategy, capacity analysis and quality improvements Manage pilot programs for new technologies and procedures BASIC QUALIFICATIONS Strong analytical and problem-solving abilities Excellence in stakeholder management and communication Deep understanding of ML operations and data quality principles Proven track record of leading large-scale organizational changes Experience with Agile/Scrum/application of Gen-AI methodologies to lead AI-assisted operations Strong business acumen and strategic thinking capabilities Handled Global scope with significant influence on organizational strategy Bachelor's degree or equivalent practical experience 7+ years of experience in operations management 3+ years of people management experience, including managing manager Experience with ML operations, data quality management, Fulfillment Operations or related field PREFERRED QUALIFICATIONS - We are looking for candidates who can join work from Bangalore - Onsite. Master's degree in Business Administration, Operations Management, or related field Experience in artificial intelligence or machine learning operations Track record of leading large-scale process improvement initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies. The Global Accounts Receivable (GAR) team is seeking a passionate Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep. This person will seek out opportunities to reduce human touches, eliminate process waste, move towards scalability and self-service, and work with tech teams to leveraging AI and emerging tech. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Responsibilities include: Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP). Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes. Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement. Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites. Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems. Collaborate with tech teams to leverage AI and emerging tech to reduce human touches, eliminate process waste, and move towards scalability and self-service BASIC QUALIFICATIONS 5+ years of tax, finance or a related analytical field experience 5+ years of Accounts Receivable or Account Payable experience 5+ years of applying key financial performance indicators (KPIs) to analyses experience 5+ years of building financial and operational reports/data sets that inform business decision-making experience 5+ years of creating process improvements with automation and analysis experience Bachelor's degree PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. In this context, Amazon is looking for a talented, Sales Rep to support the International Seller Business on our Amazon websites. You will help Sellers & 3rd Party developers integrate their full catalogue technically with Amazon systems and synchronize their own system with their Amazon Selling Account using our Selling Partner APIs. You will be responsible for managing each Integration as a separate project starting from pre-sales to a successful launch on the platform. Summary of Responsibilities: Require technical engagement (combining sales/AM skills to influence adoption/enhancement of API integration) to educate and convince the SPs on benefits of API adoption and details of various API endpoints. Analyze each Sellers existing system and work with their technical staff to define requirements, design appropriate integration solutions, validate data integrity and verify business processes. Provide onboarding support to recruited Sellers that build an automated integration with Amazon SP APIs. Provide technical guidance, review implementation progress, resolve technical issues and drive all stakeholders towards launch. Engage with the Sellers on a regular basis to onboard their content onto the Amazon platform. Gather facts and metrics about Seller issues that need to be driven to solution. Identify areas for operational improvement for Sellers. Work with Sellers to gather pain points in the listing process and educate them about the tools and processes which can make integrating easier. Ensure that all Sellers meet a high quality bar by (i) Achieving high-quality automation with Amazon SP APIs, (ii) Ensure Sellers add their full selection onto the Marketplace Address questions on complex use cases, troubleshoot Integration specific issues, Lower adoption barriers by sharing best practices, create comprehensive documentation, develop self-service tools, conduct office hours, provide post-launch support through periodic engagement and measure impact. BASIC QUALIFICATIONS 2+ years of sales experience Experience analyzing data and best practices to assess performance drivers 1+ years of working experience in API space PREFERRED QUALIFICATIONS Experience meeting revenue targets and quotas Experience in e-commerce Experience working in a fast-paced and highly cross-functional organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we're committed to being the most customer-centric company globally while ensuring the highest standards of trust and safety. Our Verification Risk Management Operations (VRMO) team plays a crucial role in safeguarding Amazon's ecosystem through robust verification processes and risk management strategies. As a Program Manager II within the Global Planning and Site Strategy (GPSS) team supporting VRMO Workforce Management (WFM), you will be instrumental in driving strategic capacity planning, operational excellence, and innovation across our global verification networks. This role combines analytical rigor with strategic thinking to optimize our verification operations, including Seller Identity Verification (SIV), Know Your Customer (KYC), and Identity Prevention Verification (IPV) programs. Key job responsibilities Strategic Planning & Execution: Lead end-to-end capacity planning for global verification operations, ensuring optimal resource allocation across multiple programs and sites Drive strategic planning cycles (OP1, OP2, Q2G, Q3G, RNO, and 3YP) with focus on VRMO-specific requirements Develop and implement innovative solutions using data analytics and emerging technologies to improve operational efficiency Workforce Management & Optimization: Calculate and plan headcount_requirements across global sites based on forecasted volumes and program-specific SLAs Monitor plan execution, analyzing performance metrics and capacity utilization Optimize cross-site resource allocation to maintain service levels during peak periods Partner with WFM teams to develop flexible staffing Process Innovation & Technology Integration: Leverage SQL and basic programming knowledge to develop semi-automated solutions using current AI models Identify opportunities for process automation and efficiency improvements across verification workflows Collaborate with technical teams to prototype AI/ML solutions for verification processes Drive continuous improvement initiatives using data-driven insights Stakeholder Management: Build strong partnerships with internal stakeholders including Operations, Finance, Tech teams, and Senior Leadership Coordinate with global verification sites to ensure consistent service delivery Lead governance meetings and provide regular updates on key metrics and initiatives Develop comprehensive business reviews and documentation for senior leadership BASIC QUALIFICATIONS Bachelor's degree in relevant field 5+ years of program/project management experience Strong proficiency in data analysis using Excel (Advanced level) and SQL Experience in workforce planning and capacity management Knowledge of verification processes and risk management principles Understanding of AI/ML concepts and their operational applications Demonstrated ability to learn new technologies and drive automation initiatives PREFERRED QUALIFICATIONS 5+ years of driving end to end delivery, and communicating results to senior leadership experience 5+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience in verification operations or risk management Track record of implementing tech-enabled process improvements Strong stakeholder management skills across multiple organizational levels Experience with forecasting and capacity planning tools Background in process optimization and continuous improvement methodologies Knowledge of global operations and multi-site management Proven ability to translate business requirements into technical solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Digital Production - Analyst / Senior Analyst Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again. Deloitte’s full-service Marketing & Communications (M&C) organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. If you’re an M&C professional who sees the world differently, finds opportunity where others don’t, and keeps a pulse on the next big trends, then become our partner in growth. Together we’ll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you’re ready to make an impact, join our M&C team to see how we Deloitte differently. Work you’ll do: In the role of Digital Production - Senior Analyst, you will collaborate directly with Deloitte US marketing stakeholders, assisting in content publishing, email marketing, and channel management across a spectrum of digital platforms that enhance Deloitte's client experience. This position plays a crucial role in ensuring a seamless, omni-channel experience across Deloitte's website, social media, email, and other related digital channels. The Team The team is part of Marketing & Communications. We provide value to the U.S. Firms by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing solutions, and delivering distinct client experiences. We develop cutting-edge marketing plans, creative assets, and unique experiences that engage our clients; deliver on the strategy of our businesses in the marketplace; and capture the hearts, minds, and loyalty of our clients. Responsibilities: Web Management: Design, curate, and manage impactful web pages on Deloitte.com, aligning with overarching campaign goals. Author, edit, and publish compelling and relevant content, ensuring it resonates with the target audience and meets business objectives. Support comprehensive content publishing efforts across all sections of the Deloitte site, ensuring timely updates and consistency. Collaborate on advanced coding projects, enhancing site user interface, analytics, and other key functionalities. Email Design and Automation: Craft and implement responsive HTML email templates, landing pages, and registration forms, ensuring consistency with Deloitte’s brand guidelines. Administer end-to-end email campaign management using marketing automation tools. This includes crafting emails, designing landing pages, segmenting audiences, and managing workflows. Optimize email campaigns through techniques such as A/B testing and dynamic content personalization. Ensure emails adhere to industry standards and display correctly across devices and email clients. Coordinate with the marketing team to map and enhance the customer journey through various touchpoints within the marketing automation platform. Social Media: Support social media endeavors, including content creation, publishing, and channel management. Oversee the content calendar, coordinating publication schedules and content themes to maximize engagement and relevance. Project Management and Continuous Improvement: Engage in Agile practices, including sprint planning, daily stand-ups, and retrospectives, to maintain project momentum and adaptability. Conduct thorough quality reviews of project outcomes to align with internal benchmarks and client needs. Skills and Abilities: Strong communication skills, capable of clear interactions with clients, and colleagues across all organizational levels. Strong customer-centric focus with an emphasis on effective client communication and service. Familiarity with Agile styles of working, emphasizing adaptive planning and collaboration. Ability to manage multiple tasks, adapt to shifting priorities, and work autonomously with a deadline- driven mindset. Keen attention to detail, ensuring precision in all tasks undertaken. Maintain a positive and collaborative team presence, fostering constructive interactions. Education and/or Experience Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. At least 2-5 years of experience in content authoring, publishing, email campaign management, or demand generation roles. Demonstrated hands-on expertise with web technologies (HTML5, CSS, JavaScript) Proficient with design and web development tools such as Photoshop and Dreamweaver. Experience in managing targeted email campaigns and nurturing programs. Proven experience with digital publishing platforms, with a preference for Adobe Experience Manager (AEM). In-depth knowledge of marketing automation platforms, with a preference for Eloqua. Familiarity with CRM tools, Salesforce being the preferred platform. Solid proficiency in Microsoft Excel, Word, and PowerPoint. Practical experience with Agile methodologies, highlighting adaptive planning, iterative development, and team collaboration. Work Timing 11 AM to 8 PM / 2.00 PM to 11 PM Location - Hyderabad Office How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities— including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world- class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas,and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms. Copyright © 2023 Deloitte Development LLC. All rights reserved. CBG_Technology CBG_Analytics&tools #EagerForExcellence #EAG-M&R Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300207

DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS 3+ years of business analyst, data analyst or similar role experience Experience working in risk, fraud, or ML organizations. Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders. Familiar with defining configuration specifications and business analysis requirements Experience working in risk, fraud or compliance organizations. - Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon Exports and Expansion builds new experiences which help our customers across the world access the benefits of shopping on Amazon to find products sourced locally for them or exported from other Amazon marketplaces. Do you want to improve how shoppers around the world discover and purchase products that delight them? Our mission is to provide a one-stop shopping experience to international customers that includes: Build solutions that reach millions of new customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies Drive customer experience technology for supporting customers all over the world. Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its exponential growth We are looking for experienced hands-on Software Development Manager (SDM) to solve complex problems and support a team as they deliver innovative technology solutions. As a Software Development Manager, you will lead and work with a talented team to innovate and deliver business and software solutions. Your ability to define and develop high scalable and high performant web services is essential. You will have opportunities to work on both front-end (Website) and back-end (Services) driven by ML and non ML and interact with business stakeholders directly. Successful candidates will be able to lead by example, balancing their technical depth with customer focused acumen to deliver products which delight our customers. In addition, successful candidates will be able to lead by example, balance development responsibilities while participating in cross team efforts including architecture planning. To be successful in this role, you should be comfortable gathering requirements across the many retail systems, creating and maintaining technical project plans and diving into the technical details to understand the nuances and complexities involved. Individuals interested in this position should have experience in building high-performance, reliable systems in a complex, multi-tiered and distributed environment (Service Oriented Architecture). BASIC QUALIFICATIONS 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree required 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.