Objective: To supervise and manage the Tele Collections along with field intervention for multiple agencies at zonal level. Define, monitor and ensure consistent delivery of process targets, drive process improvement initiatives. Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals. Role & responsibilities 1.Responsible for Tele Collections performance along with field intervention at zonal level managing multiple agencies 2. Implement & Monitor overall business strategy 3. Drive various process targets to achieve business goals 4. Responsible for pre-due collections and contracts till 180 DPD 5. Ensure higher resolution and lower delinquency flowing to next bucket 6. Provide feedback and recommendations to drive process improvement and cost efficiency 7. Monitor and provide recommendations for calling and dialer strategy 8. Ensure the center is appropriately rostered with shrinkage below specified threshold 9. Ensure the center is aligned to departmental culture and methodology 10. Liaison with support functions to improve team performance 11. Deliver high customer experience with minimum complaints 12. Provide timely communication regarding forecasting and planning of manpower and other infrastructure 13. Ensure learning and development, career progression, employee engagement initiatives aimed at reducing attrition 14. Align efforts to mentor and groom talent at levels below 15. Drive performance management 16. Conduct periodic performance reviews of direct reports and levels below through effective feedback Preferred candidate profile Experience in tele Collection/Recoveries Unsecured product Strong team Management Managing portfolio size of ~ 1000cr+

Roles and Responsibilities Manage collection activities, including visits to customers' homes for loan repayment. Ensure timely recovery of loans from customers through effective communication and negotiation skills. Maintain accurate records of collections, updates, and customer interactions using our software system. Identify potential issues with loan disbursements and escalate them to senior management as needed. Collaborate with internal teams to resolve customer queries and concerns related to loan repayments. Interested candidates can share their cv to swati.bihani@wonderhfl.com/careers@wonderhfl.com

Roles and Responsibilities Manage a team responsible for collection of outstanding receivables from customers. Oversee debt recovery operations, including field collections and legal action when necessary. Develop and implement strategies to improve customer relationships and reduce delinquencies. Analyze financial data to identify trends and areas for improvement in the collections process. Ensure compliance with regulatory requirements and internal policies related to collections.

Roles and Responsibilities Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting defaulting borrowers' homes or offices to recover outstanding payments. Identify potential risks associated with each loan account and develop strategies for successful recovery. Collaborate with internal teams to resolve customer queries and issues related to loan disbursements. Ensure compliance with company policies, regulatory requirements, and industry standards during all collection activities.

Roles and Responsibilities Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting defaulting borrowers' homes or offices to recover outstanding payments. Identify potential risks associated with each loan account and develop strategies for successful recovery. Collaborate with internal teams to resolve customer queries and issues related to loan disbursements. Ensure compliance with company policies, regulatory requirements, and industry standards during all collection activities.

Roles and Responsibilities Manage a team responsible for collection of outstanding receivables from customers. Oversee debt recovery operations, including field collections and legal action when necessary. Develop and implement strategies to improve customer relationships and reduce delinquencies. Analyze financial data to identify trends and areas for improvement in the collections process. Ensure compliance with regulatory requirements and internal policies related to collections.

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : Microsoft SQL Server Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Database Administrator, you will administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement database security measures Optimize database performance Conduct regular database maintenance Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft SQL Server Administration Strong understanding of database architecture Experience with database backup and recovery procedures Knowledge of database configuration management Familiarity with database performance tuning Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration This position is based at our Gurugram office A 15 years full time education is required Qualification 15 years full time education

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : Microsoft SQL Server Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Database Administrator, you will administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure data security and integrity Optimize database performance Implement database backup and recovery strategies Professional & Technical Skills: Must To Have Skills: Proficiency in Microsoft SQL Server Administration Strong understanding of database architecture Experience in database design and implementation Knowledge of database backup and recovery procedures Familiarity with database security best practices Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft SQL Server Administration This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom/Any Graduation Years of Experience: 3 to 5 years Language - Ability: German - Expert What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for? German Language - Read, Write & Speak Ability to perform under pressure Problem-solving skills Detail orientation Ability to establish strong client relationship Adaptable and flexible Accounts Receivable (AR) Accounts Payable Processing Account Management Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,BCom

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? This Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.Customer Operations - Voice - Help desk role - ticket resolution/Chat supportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? "Essentials: Bachelor's degree (Any decipline)Desirable: HR Domain Certification Knowledge and experience of Success Factors Employee Central Module""Essentials : 6 - 7 years of industry experience 4+ years of Service Centre / Query Management experience 1+ years of team handling experience Experience of working on HCM system Client / stakeholder engagement in outsourcing environmentDesirable : Working knowledge of Success Factors - Employee Life Cycle processes New process transition Experience in HRO set up for multi- country support Roles and Responsibilities: "Delivery & Client management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon. Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Qualification Any Graduation

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Exadata Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication and coordination with stakeholders. Identify and resolve technical issues in a timely manner. Conduct system analysis and recommend improvements. Stay updated with the latest industry trends and technologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Exadata Administration. Good To Have Skills: Experience with Oracle Database Administration. Strong understanding of database concepts and architecture. Experience in performance tuning and optimization of databases. Knowledge of backup and recovery strategies. Familiarity with SQL and PL/SQL programming languages. Additional Information: The candidate should have a minimum of 5 years of experience in Exadata Administration. This position is based at our Coimbatore office. A 15 years full-time education is required. Qualification 15 years full time education

Job Vacancy at SMFG India Tele-callers (Tele-collections) SMFG India Credit is a leading Non-Banking Financial Company (NBFC) , providing innovative financial solutions across India. As part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) , we are committed to excellence, customer satisfaction, and financial inclusion. With a pan-India presence , we serve millions of customers. Position: Tele-collections Eligibility: Only experienced candidates in collection flows or recovery processes may apply. Age: 31 years and below Education: Any UG / HSC qualification Interested candidates can email their resume to : gayathri.anand@smfgindia.com Language-specific openings: Telugu Callers Recovery or Flows collections experience required Kannada Callers Recovery or Flows collections experience required Tamil Callers Recovery collections experience required Join Us! Be part of SMFG India Credit , a trusted financial institution with a strong presence across cities, towns, and villages . If you are passionate about Tele-collections and eager to grow in a dynamic environment, we welcome you to apply! Interested candidates can email their resume to : gayathri.anand@smfgindia.com

Hiring for MT- O2C Collections -Gurugram Location Salary Upto : 6.3 LPA Location : Gurugram Shifts : Fixed Night Week Off : Sat/Sun Working Days : 5 Days Incentives : Upto 15K For More Info Call Or Whatsapp Hr Sarabjeet@8882003944 Required Candidate profile Any Graduate With Minimum 3 Years Of Exp Into O2C Collections is Mandatory For More Info Call Or Whatsapp Hr Sarabjeet@8882003944

To manage & control the company’s credit function by minimizing financial risk, timely collections, maintain healthy cash flow, follow up on accounts receivables & timely payments. Prepare aging reports, collection dashboards & bad debt forecasts.

Collection Executive Location:- Balasinor / Bayad. Job Description: - Business & Collection (Field Work) Customer Service Interested candidate share your CV below WhatsApp number Contact Person: - *8780633408 (Swity Chaudhary)

Role & responsibilities : Requirement 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing 90+ bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Recover money from the written-off pool 5. Preparation of caution list to be shared with the branch team 6. Help the Branch with legal repositioning initiative 7. Min 1 Years Stability 8. Hard collection Bucket Preferred candidate profile - Should be graduate with hard collection experience Branch Locations- Bihar ( Daltonganj, Muzaffarpur, Dalsinghsarai, Sitamadhi, Danapur, Mahua, Raxaul, Lakhisarai , Bhagalpur, Sheikhpura ) West Bengal - Balurgha, Jalpaiguri, Andal Interested candidate share your updated resume or any reference if you have on this whats app no - 8851570515

Required Fresher/Experience Min SSC pass out Salary: Rs 11,000 TO 16,000 in hand Age - 18 to 35 Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Required Candidate profile Qualification:- SSC pass out To schedule your interview Call or send your CV through WhatsApp HR Aishwarya :- 9689518944 Perks and benefits Attractive Incentives and Joining Bonus.

AYE Finance Pvt Ltd*ayefin.com One of the fastest-growing NBFCs, Aye Finance Pvt Ltd. provides Business Loans & Mortgage Loans to micro enterprises across India. We are looking for Collection Officers at the Uttar Pradesh . Location: Ayodhya Experience: At least 1 Year of experience in collection Recovery in Business loans, Personal, and Unsecured loans (Small Ticket sizes), will be preferred. 1. Should have experience in Unsecured loan (Small Ticket size) recovery. 2. Managing 30+ bucket DPD customers 3. Achieve collection targets as stated by the collection Manager 4. Recover money from the written-off pool 5. Preparation of caution list to be shared with the branch team 6. Help the Branch with legal repositioning initiative Interested candidates can share their Cv's on Preeti HR- 9319489772 Email ID - preeti.pathak@ayefin.com

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Aishwarya :- 9689518944

Urgent openings for Agency Manager Recovery with hands-on experience in managing third-party agencies, collections teams, and recovery channels. Role & responsibilities Agency Management: Handle a network of recovery/collections agencies within the assigned territory. Onboard, train, and review performance of recovery partners. Ensure adherence to SLAs, compliance, and fair collection practices. Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases). Develop and implement recovery strategies to maximize collections efficiency. Execute field recovery actions including skip tracing, settlements, legal recoveries where required. Channel Performance: Analyze agency/channel productivity and optimize recovery costs. Ensure recovery agents are well-informed, trained, and aligned with company standards. Initiate corrective actions in case of underperformance. Compliance & Reporting: Ensure compliance with regulatory guidelines and company policies. Maintain MIS and daily/weekly performance reports. Collaborate with legal, risk, and credit teams as required. Preferred candidate profile Graduate/Postgraduate in any discipline. 3 to 8 years of experience in collections/recovery , with strong exposure to agency/channel handling . Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus. Ability to travel extensively and manage field recovery operations. Perks and benefits Salary is not constrain for right person, interested candidate can drop your resume to yuvaraja.k@smfgindia.com / 8976918334

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- 11k to 13k in hand + incentives Experience- 14k To 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Dhanashree :- 9765799435

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : Cloud Data Architecture Good to have skills : Data & AI Solution Architecture, Modern Data Integration Minimum 10+ year(s) of experience is required Educational Qualification : Should have completed Graduation from reputed College/University Project Role :Database Administrator Project Role Description :Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have Skills :Cloud Data ArchitectureGood to Have Skills : Data & AI Solution Architecture, Modern Data IntegrationJob Requirements :Key Responsibilities :CPG/Retail industry backgroundStrong understanding of Modern Data Engineering StackHands on experience with Big Data and data streamingStrong knowledge in architecture and design patternsExperience in designing of architectural roadmaps, rapid POC developmentKnowledge of SQL , NoSQL and Graph databasesKnowledge on data modeling, SCD types, data miningExperience with unified query engines , ETL tools , Data virtualization etcWide knowledge on modern data engineering design principl Technical Experience :Primary skills :System design , Modern Data engineering, Big DataExperience developing applications with high volume transactions Passion for data and analytics, a philosophy of using technology to help solve business problems. Strong verbal and written communication Ability to Manage team Willingness to travel to client sites in India based on the need.Professional Attributes : Must have performed in client facing roles Strong Communication skills leadership skills Team handling skills Analytical skills Presentation skills Ability to work under pressureEducational Qualification:Should have completed Graduation from reputed College/UniversityAdditional Info : Industry Experience CPG, Auto, Retail, Manufacturing Qualification Should have completed Graduation from reputed College/University

Skill required: Omnichannel - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Team Development:Create a performance driven competitive culture in the team which includes but is not limited to the following:1. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each other's responsibilities including career planning and succession planning. 3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. 4. Conduct/Support Training for regional teams and on-board new team members on all areas of HRO operations and including:Controls & Compliance, Business Continuity Plans, process analysis and customer service. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPA's and Human Resources Team on driving key People initiatives. 6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style. 9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues. 10. Team alignment and work allocation within Team. 11.Schedule monthly one-on-one feedback sessions with each team member to discuss progress, challenges, and short-term goals. What are we looking for? 6 to 7 years of Industry Experience 4 to 5 years of HRO Experience Contact Center Experience Mandatory Versant test score:Above 58 Payroll Payroll Systems and CRM/Workflow tools (SAP, Workday, Oracle) HRO Domain CRM/Workflow tools (SNOW, Astute, Zendesk, Siebel) MS Office Email Writing Skills Problem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change) Verbal Communication :Sentence Mastery, Vocabulary,Fluency,Pronunciation Customer Service Skills Knowledge on Telephonic Software+C11:C19C4C12:C19C12:C19C13:C19C14:C19C15:C19C16:C19 Roles and Responsibilities: Operation Management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. 9. Assist Team with performing "Root Cause Analysis" on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. 16. Willing to work night shifts from the office, with the option to transition to a hybrid model after stabilization. Qualifications Any Graduation

Skill required: Com.Bkg- Loan/Lease Abstraction - Lease Management Designation: Banking Operations Senior Analyst Qualifications: BCom/Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. The team is focused on revision of lease and abstraction of critical financial and non-financial terms into client lease administration systems. You will be responsible for all activities pertaining to the overall lease administration process, completion of standard and non-standard tasks within the defined scope, delivery within defined SLAs of the project and the independent management of multiple deals. You will also be required to apply appropriate procedures to ensure accuracy of output and strive for continuous improvement. What are we looking for? The primary responsibility is to manage a team of 10-12 people, which could work on any of the Lease Admin / Lease Abstract process. Strong domain expertise in Lease Abstract, Lease Setup, Recovery Set-Up, Tower Lease Abstraction/Set-up, CAM Billing & Lease Audit processes. Good communication skill for sending emails to resolve any queries. Should be able to prepare various reports and circulate to respective stakeholders. Manage queries and clarifications from the Client Analyze complex deals and provide guidance to team members Perform Quality Check and provide feedback to team members. Ensure all transaction processing is completed within Delivery Center Service Level Agreements (SLAs) Proactively escalate issues to the supervisor that require intervention/clarification Keep desktop documentation up to date Work across different shifts hours in 24 X 7 operation Roles and Responsibilities: Good written and oral communication skills Clearly communicate and interpret financial data like Base Rent, CAM Recon, CPI, etc. Interpretation of complex commercial, Office / Retail and Tower lease languages Experience in working in different types of Lease database such as Yardi, MRI, JDE / Oracle / Siterra / Smartsheet / Salesforce / Lease Maintenance Workflow (LMW) and different excel templates provided by the Client. Review Lease abstracts, Lease Set-Up, EP Set-Up, Rent & Revenue Share Reconciliation, CAM Reconciliations, Tax and Insurance Reconciliations. Thorough knowledge/experience in analyzing Lease Administration functions including CPI calculations, CAM Reconciliations, Leases with 1000 Pages, CAM Audits, Tax Audits, etc., Ability to handle Client calls / emails and prepare minutes of meeting. Preparing Quarterly / Monthly / Weekly Business Review Deck. Possess strong Lease Admin domain knowledge and ability to prepare documentation/ procedures such as SOPs, Process Maps and Taxonomy. Ability to work on multiple projects and ability to withstand the pressure. Should have strong industry knowledge and able to provide insights and analytics. Deep knowledge in OE process. Ability to create client value and showcase dollar savings. Qualifications BCom,Any Graduation

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Database Administrator, you will administer, develop, test, or demonstrate databases. You will perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Your typical day will involve installing database management systems (DBMS) and providing input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. You will play a crucial role in ensuring the smooth functioning of databases and contributing to the overall success of the organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Design, develop, and maintain databases for various projects. Perform database administration tasks, including installation, configuration, and maintenance. Implement backup and recovery procedures to ensure data integrity and availability. Collaborate with cross-functional teams to identify and resolve database-related issues. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Human Resource Service Management (HR). Good To Have Skills:Experience with database management systems (DBMS). Strong understanding of database design principles and data modeling. Experience in database administration, including installation, configuration, and maintenance. Knowledge of backup and recovery procedures to ensure data integrity and availability. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Human Resource Service Management (HR). This position is based at our Noida office. A 15 years full time education is required. Qualifications 15 years full time education