Quality Manager

Key Responsibilities:

• Quality Management System:
• Establish, implement, and maintain ISO 9001:2015 QMS and related documentation.
• Plan and conduct internal audits and facilitate external audits.
• Monitor and review quality objectives and targets regularly.
• Incoming, In-Process & Final Inspection:
• Ensure systematic inspection and testing of incoming materials, in-process production, and finished goods.
• Address non-conformance issues promptly and initiate corrective actions.
• Process Improvement:
• Identify process gaps and lead improvement initiatives to enhance product quality and reduce rejections.
• Implement quality control plans and SOPs for key processes.
• Supplier Quality Management:
• Coordinate with suppliers to resolve quality issues.
• Conduct supplier audits and evaluations periodically.
• Customer Complaint Management:
• Investigate customer complaints and implement corrective and preventive actions.
• Maintain records of complaints and actions taken.
• Team Management:
• Lead and develop the quality team, ensuring clear allocation of responsibilities and regular skill development.
• Foster a culture of quality within the organization.
• Calibration & Equipment Maintenance:
• Ensure regular calibration of measuring instruments and testing equipment.
• Maintain records as per ISO requirements.
• Reporting:
• Prepare and submit monthly quality reports and analysis to management.
• Track quality KPIs such as rejection rates, customer complaints, and inspection results.

Qualification & Experience:

• B.Sc / B.Tech / Diploma in Engineering or equivalent.
• 5–10 years of experience in Quality Management in manufacturing (stationery, plastics, packaging preferred).
• Knowledge of ISO 9001:2015 implementation and auditing.
• Familiarity with QC tools, SPC, and process control techniques.

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 08/08/2025
Expected Start Date: 09/08/2025