Job Summary We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should be accept ownership for customer satisfaction at the core of every decision and behavior. Responsibilities and Duties Interacting with clients and customers over the telephone. Logging client requests and incidents. Other tasks and responsibilities as assigned. Qualifications and Skills Male/Female with good communication skills. Any graduation. Need to be very fluent in English. Have to work for 6 days a week Only Work from Office Should be flexible to work in night shifts Thanks and Regards, Pringle Technologies Inc. Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹15,000.00 per month Schedule: Night shift US shift Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should be accept ownership for customer satisfaction at the core of every decision and behavior. Roles & Responsibilities: Manage large amounts of inbound calls in a timely manner Identify customers’ requirement, clarify information, and provide solutions and/or alternatives Seize opportunities to upsell services based on available things Requirements and skills Qualification : Any Graduation (Except recent B.tech passedouts) Shift : Night shift (US rotational) Salary : 13K-17K (Statutory benefits) Strong phone and verbal communication skills along with active listening are required. Job Type: Full-time Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Schedule: Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Shift allowance Ability to commute/relocate: Rtc Colony, Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you comfortable to work within the budget 13K-17K? Can you explain what makes you interest to apply for this position? Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person Speak with the employer +91 9014427126
We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should be accept ownership for customer satisfaction at the core of every decision and behavior. Roles & Responsibilities: Manage large amounts of inbound calls in a timely manner Identify customers’ requirement, clarify information, and provide solutions and/or alternatives Seize opportunities to upsell services based on available things Requirements and skills Qualification : Any Graduation (Except recent B.tech passedouts) Shift : Night shift (US rotational) Salary : 15K-17K (Statutory benefits) Strong phone and verbal communication skills along with active listening are required. Job Type: Full-time Benefits: Health insurance Internet reimbursement Life insurance Paid time off Provident Fund Job Types: Full-time, Permanent, Fresher Pay: ₹204,000.00 - ₹216,000.00 per year Benefits: Flexible schedule Health insurance Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Can you explain what's interests you in this job? Shift availability: Night Shift (Required) Work Location: In person
We’re looking for a proactive and tech-savvy Asset Engineer to manage the setup, maintenance, and tracking of POS systems, printers, and office IT assets. You'll play a key role in ensuring all hardware is operational, documented, and efficiently supported across our locations. The ideal candidate will also be responsible for on-call support operations, daily activity reporting, and tracking robot activity as well as handling customer queries related to Bots. Key Responsibilities: * Install and configure POS systems and printers, and manage hardware deployment at the business location. * Install and configure printers on the network, ensuring proper integration and performance. * Provide technical support to staff, clients, and vendors; troubleshoot and escalate hardware issues as needed. * Maintain and update IT asset inventory, including desktops, laptops, peripherals, and mobile devices. * Oversee all internal company assets, including monitoring lifecycle, usage, and compliance. * Coordinate with vendors for procurement, billing, and warranty services of assets * Work with the Admin team for internal and external asset movement. * Follow company policies and standard operating procedures. * Utilize PowerShell scripting for automation, monitoring, and inventory tasks. * Maintain excellent documentation and regularly update reports and records. * Responsible for monitoring BoT daily usage and following up on anomalies via Customer Success. * Share Trello status reports with all log activity pings * Escalate unresolved issues promptly to the Level 3 Team. * Excellent verbal and written communication and interpersonal skills * Strong attention to detail and ability to multitask in a fast paced environment Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have the Hardware & Networking knowledge? Do you have experience in the Asset management? Do you have POS integrations experience? Experience: IT support: 2 years (Required) Shift availability: Night Shift (Required) Work Location: In person
We’re looking for a proactive and tech-savvy Asset Engineer to manage the setup, maintenance, and tracking of POS systems, printers, and office IT assets. You'll play a key role in ensuring all hardware is operational, documented, and efficiently supported across our locations. The ideal candidate will also be responsible for on-call support operations, daily activity reporting, and tracking robot activity as well as handling customer queries related to Bots. Key Responsibilities: * Install and configure POS systems and printers, and manage hardware deployment at the business location. * Install and configure printers on the network, ensuring proper integration and performance. * Provide technical support to staff, clients, and vendors; troubleshoot and escalate hardware issues as needed. * Maintain and update IT asset inventory, including desktops, laptops, peripherals, and mobile devices. * Oversee all internal company assets, including monitoring lifecycle, usage, and compliance. * Coordinate with vendors for procurement, billing, and warranty services of assets * Work with the Admin team for internal and external asset movement. * Follow company policies and standard operating procedures. * Utilize PowerShell scripting for automation, monitoring, and inventory tasks. * Maintain excellent documentation and regularly update reports and records. * Responsible for monitoring BoT daily usage and following up on anomalies via Customer Success. * Share Trello status reports with all log activity pings * Escalate unresolved issues promptly to the Level 3 Team. * Excellent verbal and written communication and interpersonal skills * Strong attention to detail and ability to multitask in a fast paced environment Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Ability to commute/relocate: Rtc Colony, Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in the Asset management? Do you have experience in the IT Support engineer? Do you have the Hardware & Networking experience? Education: Bachelor's (Required) Experience: IT support: 2 years (Required) Shift availability: Night Shift (Required) Work Location: In person
We’re looking for a proactive and tech-savvy Asset Engineer to manage the setup, maintenance, and tracking of POS systems, printers, and office IT assets. You'll play a key role in ensuring all hardware is operational, documented, and efficiently supported across our locations. The ideal candidate will also be responsible for on-call support operations, daily activity reporting, and tracking robot activity as well as handling customer queries related to Bots. Key Responsibilities: * Install and configure POS systems and printers, and manage hardware deployment at the business location. * Install and configure printers on the network, ensuring proper integration and performance. * Provide technical support to staff, clients, and vendors; troubleshoot and escalate hardware issues as needed. * Maintain and update IT asset inventory, including desktops, laptops, peripherals, and mobile devices. * Oversee all internal company assets, including monitoring lifecycle, usage, and compliance. * Coordinate with vendors for procurement, billing, and warranty services of assets * Work with the Admin team for internal and external asset movement. * Follow company policies and standard operating procedures. * Utilize PowerShell scripting for automation, monitoring, and inventory tasks. * Maintain excellent documentation and regularly update reports and records. * Responsible for monitoring BoT daily usage and following up on anomalies via Customer Success. * Share Trello status reports with all log activity pings * Escalate unresolved issues promptly to the Level 3 Team. * Excellent verbal and written communication and interpersonal skills * Strong attention to detail and ability to multitask in a fast paced environment Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid time off Provident Fund Work from home Application Question(s): Do you knowledge in Networking & trouble shooting? Are you comfortable within the budget up to 25K maximum? Location: Vijayawada, Andhra Pradesh (Preferred) Shift availability: Night Shift (Required) Work Location: In person
We are looking for the Operations Admin Associate - provides support across Finance, HR, and Administrative functions. This role is responsible for processing expense reports, assisting with audits, performing quality checks, handling HR coordination and generalist tasks, and completing daily data entry. The ideal candidate is detail-oriented, extremely organized, and able to manage multiple responsibilities with accuracy and confidentiality. Responsibilities Process and review employee expense reports for accuracy and compliance with policies. Assist with invoice processing, payments, and basic bookkeeping tasks. Maintain organized financial records and documentation. Support onboarding and offboarding processes Maintain and update employee personnel files and HR databases. Skills and Qualifications Bachelor's degree in Business Administration, Accounting, HR, or related field (preferred). 1–3 years of experience in administrative, HR, accounting, or audit support roles. Strong attention to detail and excellent organizational skills. Proficiency in Microsoft Office (Excel, Word) and basic accounting/HR systems Ability to maintain confidentiality and handle sensitive information. Strong communication and multitasking abilities. Process improvement mindset Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Work from home Application Question(s): Are you comfortable working in the night shifts? Do you have bookkeeping and expenses recording experience? Do you have experience in the Google suite? Location: Hyderabad, Telangana (Required) Work Location: Remote
We are looking to hire a OPS Customer Support for our Robotics clients. The role is responsible for end to end customer onboarding. From the first Kickoff meeting to the day the client goes live, you’ll guide clients through every step, keep the project on track, and make sure their team has all the documentation needed for deployment. Once the onboarding is complete, you’ll hand the account over to our support team. Responsibilities Responsible for onboarding of new customers Create all new customer accounts, folders, onboarding materials Assist Customer Support team with deployment and training scheduling Facilitate communication between Sales team, Operations Team, and New Customers Skills and Qualifications Bachelor's degree in Business Administration, Accounting, HR, or related field (preferred). 1–3 years of experience in administrative, HR, accounting, or audit support roles. Strong attention to detail and excellent organizational skills. Proficiency in Microsoft Office (Excel, Word) and basic accounting/HR systems Ability to maintain confidentiality and handle sensitive information. Strong communication and multitasking abilities. Process improvement mindset Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Provident Fund Work from home Application Question(s): Are you comfortable working in the night shifts? Do you have experience with Google Suite? Location: Hyderabad, Telangana (Preferred) Work Location: Remote
Overview Pringle Technologies Inc. is an Autonomous Service Robotics Solution Provider pioneering in the Healthcare and Hospitality Industry. A leader in the commercial robotics ecosystem, creating autonomous solutions to empower people and communities to be Productive & Safe. We are looking for a creative individual with experience in UI and Web Design. We’re looking for someone who can listen to client ideas and convert them to beautiful web layouts and UI. The successful candidate should have an intimate understanding of HTML, Bootstrap, CSS, JavaScript, and design tools like Illustrator/Photoshop, etc. We work in a fast-paced environment, so the ideal candidate will be able to hit the ground running as soon as we bring on a new client or project. Roles and Responsibilities Work with clients to understand the requirements for the website Design wireframes as per the requirement Design the website structure as per the deadlines Meet customers on a regular basis to provide an update on the project Create a project plan and schedule meetings with the client Skills and Qualifications Proficiency in front-end development web programming languages such as HTML and CSS , JQuery , and JavaScript . Good understanding of content management systems. Good understanding of search engine optimization principles Excellent visual design skills. Up-to-date experience with international web protocols, standards, and technologies. Creative and open to new ideas. Adaptable and willing to learn new techniques. Excellent communication skills. Job Type: Full-time Pay: ₹350,000.00 - ₹600,000.00 per month Benefits: Flexible schedule Provident Fund Work from home Application Question(s): Do you have experience with HTML, Bootstrap, CSS, JavaScript, and design tools like Illustrator/Photoshop, etc ? Are you flexible with your work timings? Experience: UI/UX: 2 years (Required) Work Location: Remote
Title: DevOps Engineer Overview Pringle Technologies Inc. is an Autonomous Service Robotics Solution Provider pioneering in the Healthcare, Hospitality & Retail Industry. Pringle Robotics creates and sells the most advanced autonomous robots for guiding, delivery, sanitation and cleaning tasks. We are on the cutting edge of technology and positioned for substantial growth over the next few years. This is an opportunity to join one of the fastest-growing industries with a great company. Pringle Technologies Inc. is looking for an experienced DevOps Engineer to work collaboratively with our Software Engineers and Development teams to deploy and operate websites, mobile apps, and databases. You will help automate and streamline operations and processes as well as troubleshoot issues within multiple environments. You will establish configuration management, automate our infrastructure, and enhance our continuous integration. Roles and Responsibilities Design, test and implement continuous integration and deployment pipelines. Design and develop deployment automation and validation tools across the entire software stack. Perform security, performance and availability assessments Optimize system performance, availability, and scalability Troubleshoot source code management and deployment issues Install, configure, and maintain Windows and Linux servers in the cloud Install, configure and maintain databases including MSSQL, MongoDB, and MySQL Install, configure, and maintain data platforms like Hadoop Perform security audits and assist with hardening servers and systems against attacks Configure and administer our API developer portal and API gateway Respond to all priority support tickets and internal trouble calls Assist with the Infrastructure Team in managing the off-site disaster recovery facility Skills and Qualifications A minimum of 4 + years working in DevOps plus a minimum of 2+ years experience in software development and/or network management. Programming and developing experience in .NET (C#, WPF), Java, Objective C, Javascript, or other programming languages Excellent knowledge of relational databases, SQL, and MySQL. Experience developing web applications using at least one popular web framework (MVC, Angular, JQuery) Good communication skills and the ability to work in a team Familiarity with agile development process and best practices Job Type: Full-time Pay: ₹400,000.00 - ₹600,000.00 per year Benefits: Flexible schedule Provident Fund Work from home Location: Hyderabad, Telangana (Preferred) Work Location: Remote
Job description: We’re looking for a Senior Software Developer who’s passionate about building modern, performant, and scalable web applications using React and Next.js. What You’ll Do Lead the development of high-impact web applications using React and Next.js Collaborate with designers, backend developers, and product managers to ship features quickly and efficiently Architect and maintain scalable, reusable front-end systems Review code, mentor junior developers, write documentation and champion best practices Optimize applications for speed and scalability Stay up to date with the latest trends in JavaScript, React, and the web ecosystem What We’re Looking For 5+ years of professional software development experience Deep knowledge of React , Next.js, Tailwind CSS and the broader JavaScript/TypeScript ecosystem Experience with the Azure ecosystem, C# and MSSQL Strong understanding of performance optimization, accessibility (ARIA), and responsive design Proficiency with Git, CI/CD, unit/integration testing, and modern development workflows Excellent problem-solving, communication, and collaboration skills Job Type: Full-time Job Type: Full-time Pay: ₹100,000.00 - ₹300,000.00 per month Benefits: Flexible schedule Provident Fund Education: Bachelor's (Required) Experience: React: 3 years (Required) Next.JS: 3 years (Required) Tailwind CSS : 5 years (Required) Azure: 4 years (Required) Location: Hyderabad, Telangana (Required) Work Location: Hybrid remote in Hyderabad, Telangana
We are looking for an experienced Quality Manager to lead end-to-end quality assurance for call center operations supporting restaurant takeout and delivery services. This role will focus on driving service excellence, audit governance, people management, continuous improvement, and collaboration with Operations teams to manage escalations and performance outcomes. Roles and Responsibilities - Develop and maintain quality frameworks, audit guidelines, and evaluation standards aligned with business and client needs. - Ensure consistent service quality across all agents supporting restaurant takeout operations. - Analyze audit trends, identify gaps, and recommend corrective and preventive actions. - Lead, coach, and manage the Quality Executives team and ensure fair distribution of audits. - Review, validate, and calibrate audits to maintain accuracy and scoring consistency. - Conduct call audits for Supervisors and provide structured feedback to Operations leadership. - Share responsibility with Operations teams in handling store escalations and identifying recurring issues. - Partner with Training and Operations teams to define training needs and support performance improvement plans. - Contribute to refresher trainings, quality updates, and process improvements. - Prepare and publish regular quality reports and dashboards tracking KPIs such as audit scores, defect rates, and compliance gaps. - Act as the primary point of contact for all quality-related initiatives and stakeholder communications. Skills and Qualifications - Bachelor’s degree in any discipline (preferred: Business, Operations, or related field). - 4–5 years of experience in Call Center Quality Assurance. - Minimum 2–3 years in a Quality Lead or Quality Manager role. - Strong understanding of call center quality frameworks and audit methodologies. - Experience handling US-based voice processes preferred. - Exposure to food ordering, restaurant support, or takeout/delivery operations is an added advantage. - Strong people management, coaching, and feedback skills. - Excellent analytical, reporting, and stakeholder management abilities. - Experience working with quality tools, audit trackers, and reporting dashboards. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in leading the quality analysts & quality executives? Can you explain your experience with call audits, calibration and performance improvement plans. Do you have experience managing call center quality frame works and audit governance. Are you willing to work in the night shifts? Experience: call center quality assurance: 4 years (Required) Quality management: 3 years (Required) Work Location: In person
We are looking for an experienced Trainer to deliver end-to-end training for call center agents supporting the eAgent process. This role focuses on onboarding new batches, conducting certifications, improving communication and soft skills, and creating a professional, customer-centric work environment. Roles and Responsibilities - Conduct structured induction and onboarding programs for new hire batches covering product, process, system, and policy training. - Prepare trainees for live call handling using effective training methodologies and maintain training schedules and attendance records. - Design and administer certification assessments, evaluate trainee performance, and provide go/no-go recommendations. - Deliver soft skills, communication, and customer service training including role plays, mock calls, and call simulations. - Support accent neutralization and communication clarity for US customer interactions. - Create a positive, professional, and learning-oriented environment while reinforcing organizational values and compliance. - Plan engagement activities to improve confidence, collaboration, and professionalism. - Collaborate with Quality and Operations teams to address audit findings and performance gaps through targeted training. - Conduct refresher training, update training materials, and track training effectiveness. - Prepare training reports and maintain training documentation, SOPs, and knowledge materials. Skills and Qualifications - Bachelor’s degree in any discipline (preferred). - 4–5 years of experience in call center training or learning & development. - Strong facilitation, presentation, and communication skills. - Experience training US-based voice processes preferred. - Knowledge of soft skills, customer service etiquette, and professional conduct. - Ability to engage, motivate, and coach diverse teams. - Strong planning, organizational, and documentation abilities. - Certification in training, communication, or facilitation is an added advantage. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Describe your experience with soft skills & communication training. Have you conducted any certifications & readiness assessments? Education: Bachelor's (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
We are looking for an experienced Trainer to deliver end-to-end training for call center agents supporting the eAgent process. This role focuses on onboarding new batches, conducting certifications, improving communication and soft skills, and creating a professional, customer-centric work environment. Roles and Responsibilities - Conduct structured induction and onboarding programs for new hire batches covering product, process, system, and policy training. - Prepare trainees for live call handling using effective training methodologies and maintain training schedules and attendance records. - Design and administer certification assessments, evaluate trainee performance, and provide go/no-go recommendations. - Deliver soft skills, communication, and customer service training including role plays, mock calls, and call simulations. - Support accent neutralization and communication clarity for US customer interactions. - Create a positive, professional, and learning-oriented environment while reinforcing organizational values and compliance. - Plan engagement activities to improve confidence, collaboration, and professionalism. - Collaborate with Quality and Operations teams to address audit findings and performance gaps through targeted training. - Conduct refresher training, update training materials, and track training effectiveness. - Prepare training reports and maintain training documentation, SOPs, and knowledge materials. Skills and Qualifications - Bachelor’s degree in any discipline (preferred). - 4–5 years of experience in call center training or learning & development. - Strong facilitation, presentation, and communication skills. - Experience training US-based voice processes preferred. - Knowledge of soft skills, customer service etiquette, and professional conduct. - Ability to engage, motivate, and coach diverse teams. - Strong planning, organizational, and documentation abilities. - Certification in training, communication, or facilitation is an added advantage. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Describe your experience with soft skills & communication training. Have you conducted any certifications & readiness assessments? Education: Bachelor's (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
We are looking for an experienced Quality Manager to lead end-to-end quality assurance for call center operations supporting restaurant takeout and delivery services. This role will focus on driving service excellence, audit governance, people management, continuous improvement, and collaboration with Operations teams to manage escalations and performance outcomes. Roles and Responsibilities - Develop and maintain quality frameworks, audit guidelines, and evaluation standards aligned with business and client needs. - Ensure consistent service quality across all agents supporting restaurant takeout operations. - Analyze audit trends, identify gaps, and recommend corrective and preventive actions. - Lead, coach, and manage the Quality Executives team and ensure fair distribution of audits. - Review, validate, and calibrate audits to maintain accuracy and scoring consistency. - Conduct call audits for Supervisors and provide structured feedback to Operations leadership. - Share responsibility with Operations teams in handling store escalations and identifying recurring issues. - Partner with Training and Operations teams to define training needs and support performance improvement plans. - Contribute to refresher trainings, quality updates, and process improvements. - Prepare and publish regular quality reports and dashboards tracking KPIs such as audit scores, defect rates, and compliance gaps. - Act as the primary point of contact for all quality-related initiatives and stakeholder communications. Skills and Qualifications - Bachelor’s degree in any discipline (preferred: Business, Operations, or related field). - 4–5 years of experience in Call Center Quality Assurance. - Minimum 2–3 years in a Quality Lead or Quality Manager role. - Strong understanding of call center quality frameworks and audit methodologies. - Experience handling US-based voice processes preferred. - Exposure to food ordering, restaurant support, or takeout/delivery operations is an added advantage. - Strong people management, coaching, and feedback skills. - Excellent analytical, reporting, and stakeholder management abilities. - Experience working with quality tools, audit trackers, and reporting dashboards. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Paid time off Provident Fund Ability to commute/relocate: Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience in leading the quality analysts & quality executives? Can you explain your experience with call audits, calibration and performance improvement plans. Do you have experience managing call center quality frame works and audit governance. Are you willing to work in the night shifts? Experience: call center quality assurance: 4 years (Required) Quality management: 3 years (Required) Work Location: In person