Call center Executive (BPO voice process- Night shift -WFO)

We are looking for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our current and potential customers. The successful candidate should be accept ownership for customer satisfaction at the core of every decision and behavior.

Roles & Responsibilities:

• Manage large amounts of inbound calls in a timely manner
• Identify customers’ requirement, clarify information, and provide solutions and/or alternatives
• Seize opportunities to upsell services based on available things

Requirements and skills

Qualification : Any Graduation (Except recent B.tech passedouts)

Shift : Night shift (US rotational)

Salary : 15K-17K (Statutory benefits)

Strong phone and verbal communication skills along with active listening are required.

Job Type: Full-time

Benefits:

• Health insurance
• Internet reimbursement
• Life insurance
• Paid time off
• Provident Fund

Job Types: Full-time, Permanent, Fresher

Pay: ₹204,000.00 - ₹216,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Vijayawada, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Can you explain what's interests you in this job?

Shift availability:

• Night Shift (Required)

Work Location: In person