Quality Manager (Dairy)

Core purpose of job:

To ensure that all dairy products are manufactured and packed to meet customer requirements whilst achieving internal and regulatory quality standards and ensuring that all necessary resources are available and utilized in a safe & efficient manner.

Area of Responsibilities

• Oversee dairy processing from Milk reception, milk processing and further processing of Mozzarella Cheese, SMP, butter, ghee and aseptic flavored milk.
• Controls the process of maintaining, reviewing and updating procedural documentation within the department.
• Manage processing team and drive trainings, improvements and shift planning.
• Ensures regulatory, quality and hygiene standards are maintained and that necessary documentation standards are in place.
• Manages health & Safety compliance and assists with implementation of corrective actions.
• Maintain all processing related data and report writing.
• Ensure timely booking of all Production on daily basis.
• Conduct reconciliations run to run to track yield.
• Conduct regular team meetings to review performance of line.
• Maintain proper GMP and hygiene standard within the department.
• Take active participation in audit such as FSSAI, FSSC 22000, YUM Audit and ensure all compliance in place.

Success Indicators:

• Product compliance
• Product grading/sensory results
• Product physico-chemical & microbiological test results
• Health and Safety results of the department
• Yield and loss results
• Hygiene and quality audit compliance
• External and internal audit
• First time release product

Responsibilities

• Manage plant manning levels to meet production schedules and optimize resources.
• Conduct daily meetings with Team Managers to communicate results, plans and issues.
• Coordination of all processing activities, ensuring all HACCP & GMP techniques are applied
• Daily reporting to site management team of attainment to KPIs
• Ensure timely CIPs and cleaning of all machineries and areas.
• Ensure that all daily production plans optimize plant utilization and minimize wastage.
• Monitor departmental training plans and needs.
• Timely booking of all Production on daily basis in SAP.
• Manage the recording of hazards and the progressing of corrective actions.
• Coordinate health & safety and risk assessment audits.
• Ensure regular Health & Safety meetings occur within the department.
• Monitor daily losses and report exceptions.
• Review monthly overhead budget to ensure targets are met.
• Work along with quality chemist to ensure that all quality and regulatory standards are maintained.
• Work with the continuous improvement team to improve areas of concern.
• Work with Engineering Manager to plan & coordinate plant maintenance as per schedule.

EXPERIENCE:

Essential Responsibilities

• 8-10 years of experience with 5 years supervisory experience in Mozzarella Cheese, SMP, Butter, Ghee and aseptic flavored milk processing and packing.
• At least 2 years’ experience at senior level reporting to Quality or manufacturing manager.
• Working knowledge of FSSAI, FSSC 22000, YUM FSA Audit quality standards.
• Thorough knowledge and understanding of pasteurization, evaporation, drying, blending and packing.
• Knowledge of international industry code & practice
• Experience in operating fully automated dairy plants
• SAP R3P working knowledge

QUALIFICATION:

• Graduate in dairy / food technology
• Knowledge in Fast Moving Consumer Goods industry
• Computer literacy (MS Office applications)

Desirable

• Production management qualification

REPORTING:

• Direct report to DGM-QA and Functional report to Plant Head

COMPETENCIES:

Knowledge, Skills and Attitudes

• Computer literate to the level of being able to develop own reporting packages and spread sheets.
• Ability to lead and manage multinational work force.
• Clear communication ability.
• Must be dynamic self-motivated person.
• Proven delivery ability.
• Ability to deal with complex issues.
• Ability to direct.
• Ability to get things done.