Quality Control Manager - QCM

Job Title: Quality Assurance Manager – Fashion Jewellery Manufacturing

Location: Hyderabad

Key Responsibilities:

• Develop, implement, and maintain QA policies, procedures, and quality standards for fashion jewellery manufacturing.
• Oversee in-process and final inspections to ensure compliance with specifications, safety, and customer requirements.
• Establish quality benchmarks for raw materials, components (stones, metals, findings, plating, etc.), and finished products.
• Work with design and production teams to ensure manufacturability and quality standards are embedded from concept stage.
• Monitor plating, polishing, soldering, stone-setting, and assembly quality checks at various stages.
• Handle quality audits (internal and external) and ensure compliance with ISO / SEDEX / buyer-specific standards.
• Lead a team of quality inspectors and provide training on inspection techniques and defect identification.
• Conduct root cause analysis for defects and implement corrective and preventive actions (CAPA).
• Coordinate with vendors and suppliers to ensure incoming raw materials and outsourced processes meet standards.
• Maintain and analyze quality data, prepare reports, and present to management with improvement plans.
• Manage customer complaints, returns, and rejections, ensuring timely resolution and corrective measures.
• Ensure compliance with environmental, safety, and ethical standards relevant to the jewellery industry.

Skills & Competencies:

• Strong knowledge of jewellery manufacturing processes (casting, plating, stone setting, soldering, polishing, assembly).
• Eye for detail with ability to identify finishing, plating, color, and structural defects.
• Strong knowledge of quality tools (5 Whys, Fishbone Analysis, FMEA, SPC, etc.).
• Knowledge of international standards and buyer requirements (REACH, Nickel-free, Lead-free compliance).
• Good leadership and team management skills.
• Strong communication and reporting skills.
• Problem-solving and decision-making ability.

Qualifications & Experience:

• Bachelor’s Degree/Diploma in Metallurgy, Jewellery Technology, Mechanical Engineering, or related field.
• 7–10 years of experience in quality assurance/quality control, with at least 3–5 years in jewellery/fashion accessories manufacturing.
• Experience with export-oriented units or large-scale jewellery manufacturing preferred.
• Familiarity with ERP / quality management systems is an advantage.

Key Performance Indicators (KPIs):

• Reduction in customer complaints and product rejections.
• Compliance with international quality standards.
• On-time completion of quality inspections and audits.
• Improved first-pass yield (FPY) in production.
• Effective supplier/vendor quality management.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 01/01/2026