Quality Check Professional

WTW Global Delivery And Solutions

2 - 7 years

4 - 9 Lacs

thane

Posted:5 hours ago| Platform:

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Skills Required

insurance accounts receivable team management team supervision business modeling team handling customer service eclipse assurance ms office applications operations quality check team leading quality assurance compliance writing communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Sound understanding of the business model and transactional process along with role dependencies within own business unit and related functions
Ensure adherence to group policies and procedures
Develop an in-depth understanding of the technical aspects of the process
Adhere and manage assigned authorizations and audits within the stipulated timelines in accordance with compliance requirements
Confidently connect on call with internal / external customers and manage queries
Effective coordination with the operations team on the quality and process linkage
Operate within the guidelines of internal and external regulators
Manage critical activities with high levels of accuracy based on the Payment Authorization Manual (PAM) guidelines
Effectively prioritize and show flexibility to ensure business needs are met, be open to assist the team and outside the team, when required
Provide cover for associates not in the office by actioning urgent work
Participate and contribute during team huddles
Ensure adherence to the Willis Insurance Essentials
Escalate errors and incidents to the Business Support Team Supervisor

Complete ad-hoc tasks as directed by Business Support Team Supervisor

Qualifications

Required Qualifications, Skills, Knowledge, and Experience

Qualifications:

Minimum Bachelor s degree required (Open to all streams) Skills:
Preferred background in Quality Assurance. Also, understanding of account receivable and payable model
Communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders / external customers
Ability to adapt to changes and learn new processes and systems
Knowledge in Eclipse preferred along with understanding of MI
Achieve results through a clear understanding of escalation procedure and effective business communications.
Attention to detail
Proficiency in MS Office Applications
Has sound understanding of the insurance industry
Good ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritizing accordingl

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