Quality Assurance Manager

• Provide strategic leadership and direction to the Quality Assurance department.
• Establish, implement, and monitor quality management systems across the unit.
• Lead all airline and external audits, ensuring successful compliance and certification.
• Review and analyze microbiological and quality reports; ensure preventive and corrective actions.
• Drive continuous improvement initiatives in hygiene, food safety, and process control.
• Oversee vendor quality management, including development and audit schedules.
• Manage budgets for QA activities, cleaning supplies, pest control, and related functions.
• Collaborate with cross-functional teams (Production, Engineering, Purchase, HR) to ensure alignment with QA standards.
• Build, mentor, and develop the QA team to ensure a culture of excellence.
• Represent the unit in airline review meetings, regulatory inspections, and corporate QA forums.
• Ensure complete adherence to ISO, HACCP, FSSAI, HALAL Compliance and airline-specific standards.

Major Areas of Responsibility:

• QA Strategy
• Compliance with Hygiene, Food Safety, and Quality standards across operations
• Vendor Quality Management
• Implementation of Corrective and Preventive actions post Audits
• Monitor and review CCP and OPRP records as per ISO/HACCP, HALAL Certification standards.
• Training associates on hygiene, food safety, and quality.

Qualifications and Experience :

• Masters degree in Microbiology.
• Minimum 1012 years of experience in Quality Assurance, with at least 45 years in a leadership role, preferably in food production, catering, or hospitality.
• In-depth knowledge of HACCP, ISO standards, FSSAI, HALAL Compliance and global food safety regulations.
• Strong experience in handling airline audits and vendor management.
• Proven ability to lead teams and manage change in a dynamic environment.