Quality Assurance Manager

As QA Test Manager within the UKI Client Delivery organization, you will help ensure the quality, reliability, and performance of our software and Identity & Fraud (ID&F) solutions. Reporting into Director of Testing - UKI, you will lead the testing strategy across a diverse portfolio of client projects, ensuring that all deliverables meet the highest standards of excellence and align with client expectations.

We are looking for a quality-first mindset, and 8+ years of experience in testing across functional, non-functional, and automation domains. You will collaborate with client partners, delivery leads, engineering teams, and product owners to embed quality throughout the delivery lifecycle and improve. You will be reporting to a Director.

Responsibilities:

Testing Strategy & Governance

Leadership:

Quality Assurance:

Automation & Innovation:

Client Collaboration

Risk Management:

Performance & Security Testing:

Continuous Improvement:

Partner Engagement:

Who we're looking for:

• 5+ years of experience managing QA in client-facing delivery environments.
• Experience with client delivery lifecycles, governance models, and partner expectations.
• Expertise in test automation frameworks and tools (e.g., Selenium, Cypress, and JUnit).
• Experience with SOAP UI, Postman, Cucumber/Gherkin, and GenAI tools.
• Solid knowledge of Agile, DevOps, and CI/CD practices.
• Proficiency in Atlassian tools (Jira, Confluence, Bitbucket).
• And experience in requirement analysis and defect management.
• Experience in performance and security testing, including compliance and regulatory testing.

Qualifications

• Bachelor's degree in computer science, Engineering, or related field.
• Relevant certifications (e.g., ISTQB, Certified Agile Tester).