Quality Assurance Engineer - Manual (Marketing Cloud)

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We are seeking a meticulous QA Manual Engineer to join our dynamic team.

Job Role - QA Manual Engineer (Marketing Cloud)

Job Description

• Develop,maintain and execute detailed manual test cases and test plans based on requirements and user stories particularly for Marketing Cloud data.
• Perform functional regression integration UI and exploratory testing of software applications.
• Identify document and report defects in the issue tracking system collaborating with developers to ensure timely resolution.
• Participate in requirement analysis and design reviews to provide input on functional requirements product designs schedules or potential problems including those related to Marketing Cloud interactions.
• Work closely with the QA automation team to identify test cases for automation and provide manual testing support where necessary.
• Collaborate with cross-functional teams to ensure comprehensive test coverage.
• Provide feedback on usability and advocate for the end-user experience.
• Document and provide clear reports on testing activities and project quality status.
• Follow the established QA Best Practices.
• Create positive and negative test cases following the provided requirements.
• Set correctly the priority root cause and assignee for all reported issues, updating the issue when new relevant information is received.
• Identify missing information and request clarification.
• Use internal collaborative tools including AllAi to gather and learn information about the tools, technologies and testing methods necessary for everyday work.
• Help less experienced QA team members fostering a culture of quality and attention to detail.
• Stay up-to-date with new testing tools and test strategies

Requirements

• Proven experience as a QA Engineer or similar role, with a focus on manual testing of software applications, including those integrated with Marketing Cloud.
• Experience in creating and executing detailed manual test cases and test plans, specifically for Marketing Cloud functionalities.
• Familiarity with software development and QA methodologies, tools, and processes.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and collaboration abilities to work effectively with crossfunctional teams.
• Proficiency in documenting and troubleshooting errors.
• Understanding of Agile/Scrum development processes.
• English

If interested and available, share the copy of your updated word resume to sudhir.vijayan@osf.digital