Python (Technical Support)

3 years

6 - 7 Lacs

Posted:2 days ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Part Time

Job Description

    3 - 5 Years
    1 Opening
    Bangalore


Role description

Role Proficiency:

Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering

Outcomes:

  • Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.
  • Code debug test document and communicate product/component/features at development stages.
  • Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
  • Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
  • Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles
  • Identify the problem patterns and improve the technical design of the application/system
  • Proactively identify issues/defects/flaws in module/requirement implementation
  • Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions

Measures of Outcomes:

  • Adherence to engineering process and standards (coding standards)
  • Adherence to schedule / timelines
  • Adhere to SLAs where applicable
  • Number of defects post delivery
  • Number of non-compliance issues
  • Reduction of reoccurrence of known defects
  • Quick turnaround of production bugs
  • Meet the defined productivity standards for project
  • Number of reusable components created
  • Completion of applicable technical/domain certifications
  • Completion of all mandatory training requirements

Outputs Expected:

Code:

  • Develop code independently for the above


Configure:

  • Implement and monitor configuration process


Test:

  • Create and review unit test cases
    scenarios and execution


Domain relevance:

  • Develop features and components with good understanding of the business problem being addressed for the client


Manage Project:

  • Manage module level activities


Manage Defects:

  • Perform defect RCA and mitigation


Estimate:

  • Estimate time
    effort resource dependence for one's own work and others' work including modules


Document:

  • Create documentation for own work as well as perform peer review of documentation of others' work


Manage knowledge:

  • Consume and contribute to project related documents
    share point libraries and client universities


Status Reporting:

  • Report status of tasks assigned
  • Comply with project related reporting standards/process


Release:

  • Execute release process


Design:

  • LLD for multiple components


Mentoring:

  • Mentor juniors on the team
  • Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples:

  • Explain and communicate the design / development to the customer
  • Perform and evaluate test results against product specifications
  • Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models
  • Estimate effort and resources required for developing / debugging features / components
  • Perform and evaluate test in the customer or target environment
  • Team Player
  • Good written and verbal communication abilities
  • Proactively ask for help and offer help

Knowledge Examples:

  • Appropriate software programs / modules
    • Technical designing
    • Programming languages
    • DBMS
    • Operating Systems and software platforms
    • Integrated development environment (IDE)
    • Agile methods
    • Knowledge of customer domain and sub domain where problem is solved

    Additional Comments:

    Who we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com. Candidates with 6+ years of experience in Software support with good experience in Python Scripting and knowledge/experience in Java as an add-on. We are looking for a highly talented Software Support Engineer to join our team. Provide SW Support for our product installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our product function as designed. Some skills and responsibilities of SW support include: At least 6 years’ experience in Technical Support or a position of like Tier 3 Proven experience in learning and understanding multi-disciplinary, large-scale systems Understanding development and operations Being familiar with production monitoring systems Experience in SW development / SW automation Infra development. Having attention to detail Having analytical and problem-solving skills Being able to collaborate with multi-functional teams Coding in Java, Python or very good hold of any scripting language Having technical writing skills Communicating with stakeholders to understand requirements. Staying updated with the latest developments and trends in the industry What we believe: We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do. Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone. Humanity: Through business, we will better the lives of those less fortunate than ourselves. Integrity: We honour our commitments and act with responsibility in all our relationships. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. • To support and promote the values of UST. • Comply with all Company policies and procedures

Skills

Python,SW,Technical Writing

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Python Skills

Practice Python coding challenges to boost your skills

Start Practicing Python Now
UST Global logo
UST Global

Information Technology Services

Oxnard

RecommendedJobs for You